I hesitated to write this review since before the experience I'm about to describe, I really liked…read moregoing to this office...I even traveled an hour to get there! But I'm so disappointed in this experience so I have to share.... I went to this dental practice in March for an evaluation and cleaning. I was told based on X-rays from another practice that I had 3 cavities and needed a crown. I completely trusted the evaluation and scheduled the appointment. Keep in mind, the previous dental office only stated I needed a deep cleaning. I returned for the temporary crown placement...as I have never had a crown, I expected to receive an explanation of what would be happening...I received no explanation and was told by the dental assistance with red locs to stop googling the procedure since it would just scare me...still no information was provided, only endless documents for me to sign releasing the practice from any liability...that should have given me pause but I proceeded. Afterward, I was told I may have minor discomfort but no one told me to take pain meds. The pain after I got home was so intense, I had to find some old pain meds from when I got dental work years ago to allow me to actually function at work... After temporary crown placement, I returned for the permanent crown in 3-4 week, this was the worst dental experience I have ever had! It was sooo painful! When the same dental assistant tried to remove the temporary she simply stated like me try without anesthetic...when I told her it was painful, she responded you didn't even let me try and seemingly had an attitude about it! Dr. Wright came in, provided an injection of anesthetic without even numbing the area. Once the temporary was removed she returned to place the permanent...I wasn't given a warning that it would be painful. It was the most intense pain I have ever experienced...I was only told it was expected when I literally jumped and moaned in pain...wtf! After that was over, I vowed to never return...well that doesn't end it... I continued to have discomfort the weeks following...I called to report it about 2 weeks after and was told to call back in a couple weeks if I continued to have pain...it continued and I decided to see another practice. I was then referred to an endodontist who said I needed a root canal...I've now had 2 root canals on the same tooth and still having issues... The lack of information provided before I received crown placement is my biggest issue...not blaming this dental office for the issue after the crown but at least inform patients of what is going to done and what to expect after is the least that should be provided. Talk to the patient. Also provide adequate pain management for procedures...I still shiver when thinking about when the permanent crown was placed...

They charged me a $10 "PPE" PERSONAL PROTECTIVE EQUIPMENT fee (D1999) and only gave me a pair of…read moreglasses to wear. The pandemic has been contained for several years, and PBD is still charging its customers this fee? Sad!!! Then, they took advantage of my ignorance and applied $28 worth of flouride (D1208) to my teeth while knowing that it wasn't covered by my insurance. REALLY??? Thanks for the travel toothpaste with flouride on my out the door. And last, they charged me for a procedure they didn't even perform. $60 for a therapeutic parenteral drug a.k.a a Therapeutic Drug Injection (D9610). I mean DAMN...I WOULD'VE KNOW MY MOUTH WAS NUMB EVEN IF THEY HAD APPLIED ORAJEL FOR CHRIST SAKE!!! Honesty is a big part of great customer service, and PBD revealed how dishonest they were with me once they sent me on way with the bill. PS... The way they coded my visit to my insurance company added an additional $80 to my bill. A procedure that should have been roughly $50 cost me $238. Also, PBD told me I had 2 cavities. I got a second look with another dentist...ZERO CAVITIES! LOOK AT GOD! Lesson learned..ASK QUESTIONS BEFORE GOING TO PBD. ... God bless you.

This place is definitely my favorite dentistry in Atlanta…read more The building is tuck away off from the main street so you will need GPS to find this place. The staff is still friendly and they always are on time with their appointments.

The folks at DentFirst are very kind and welcoming. I have never encountered a doctor, tech, or…read morefront desk employee that has been anything but nice. I've been a patient here for around six years. They accept many forms of insurance but not Medicaid. They also accept Care Credit as payment. I had all four wisdom teeth removed a few years ago. They made the experience as comfortable as possible. I was given numbing shots in my gums and nitrous gas to sleep. I woke up a few times, said some really stupid things, and went back to sleep. I felt absolutely no pain, even when I was conscious. They provided me with plenty of painkillers afterwards and instructed me on how to take care of my mouth while healing. I just had a brand new retainer made by Dr. Lofters. It fits well. He taught me how to take care of it so it doesn't get scratched or stained. These people are the real deal!

August 2024, I went to Clear Choice in Decatur Ga. Paid $41,000 to have top and bottom implants. My…read moreright chin and bottom lip is still numb I wake up in the middle of the night with sharp pains in it. I lost 50% or more of my taste buds. I can only taste food when I'm swallowing not chewing. I can't even enjoy a simple meal now, some foods and drinksI can't taste it all. And I think it's getting worse. The surgeon that performed the surgery said that is probably permanent. I hate so so much that I paid to have this done. Without my taste buds I have to force myself to eat most of the time. It's so depressing.

We paid over $5000 for a replacement tooth and my husband appointment was never scheduled or follow…read moreup with. when you can no one answers or can find his information or lies

Marvin Winter has been my dentist for years and has always been great. His whole team is very…read morefriendly, smart, and has extremely high integrity. The office staff is great and very responsible with billing, helping me set up appointments etc. Great communication and listening skills. I like how the office has views of trees and birds so I can focus on something during my appointment. Biophilic design :)

Nicest, Gentlest, Most Thorough Dentist I've ever visited. Dr. Winter is a superb fellow. I…read morerecommend this dental practice very highly.

By far the worst dental experience ever. Do yourself a favor and go to another dentist in the area…read more I had a horrible experience at my appt with Dr.Rodriguez. Dr. Rodriguez was insensitive, impatient, and seemed to be in a rush and rude Also, she did not complete my extraction yesterday. Overall, horrible experience and I will never be back

Do not make this your dentist. It is a chain dentist and they will treat you like a number…read more They do not care about the customer experience. The tech didn't know how to work the pneumatic polish drill for the cleaning. They are rough AF. They will cancel your appointment if you are a single minute late. That is NOT an exaggeration. ONE MINUTE late and they will not see you. Avoid at all costs!!

Dr Powell is incredible, highly skilled, great customer communication, makes you feel at ease in…read morewhat can be a stressful situation. He is very patient focused, recently went out of his way to fix an emergency situation the same day I called in, what doctor does that today? I highly recommendDr. Powell and his staff!

They are very rude and snicker in your face while you are there. The dentist he's also very rude.read more

From the owner: Children dentistry above age 6 years, Oral Surgery and Extractions, Temporomandibular joint-TMJ…read moretherapies, Fixed and removable prosthodontics, Emergency and out of office hours treatment, Sleep Apnea Services,Root Canal therapies, Oral pathology,