I visited Hendersonmill dentist to get impressions taken because a tooth broke off my partial,…read more ugh! Vick serviced me so well today until I had to come on here and personally thank him. He was professional, warm great and a great conversationalist. I mean we talked while he got my impressions ready and I felt as if I'd known this guy for years. So if your dentist is Dr Upson, ask for his assistant name Vick, you will be in good hands. By the way...Dr Upson is the best.

I had a great experience at Henderson dentist for my routine cleaning. The hygienist was thorough…read moreyet gentle, and Dr. Uetsuki was very professional and the front desk staff was also incredibly helpful with my insurance questions. Efficient, friendly, and honest I'll definitely be back."

My dentist is better than your dentist. I promise you. Dr. Meshkian is an absolutely incredible…read moredentist and has done amazing work for me. The practice also schedules "family appointments" for me so I can bring everyone in at once for our biannual check-ups. It saves me so much time and the appointments themselves are quick, yet very thorough. I have never been left in the waiting room for very long and the entire front office staff is so incredibly pleasant. Highly recommend this practice!

First red flag it took me contacting this office 6 times before I could get an appointment, 3 times…read moreI sent request through their website and 3 times I called. When I told them I made 5 prior attempts to make an appointment they just responded "oh". When I came in I was standing at the locked door at 8:55am for my 9am. I woman came up, I told her the door was locked, she said why is the door locked my appointment is at 9am. I said mine as well. 6 people entered when they unlocked the door, they were all checked in, except me. Understandable cause I was a new patient. They asked for my DL & insurance card, then told me there was a difference on my birthdate and if I didn't call and clear it up I would have to pay the full amount. So I called, I cleared it up, and when I told them someone in their office was also calling to verify. So I am thinking I am not paying the full amount after all that. The dentist repaired my chipped tooth, he was kind. When he took me to the desk to pay, she said $282. I was taken aback, I asked how much it was and how much the insurance paid for and she said it was $408 and the insurance pays for 80%??? $282 is 70% of $408??? Make it make sense, the math is not matching. Then I asked for some tooth floss. She told me the tooth floss was "on the other side" and they didn't have any. Then asked me if I wanted to get my teeth cleaned. I was like might as well if that is the only way I can get free tooth floss and I am already here. I asked how much the insurance paid for teeth cleaning. She said 100%. So go back and the assistant starts poking around at my gums, sticking me until it hurts, this happened at least 5xs. Then tells me I needed x-rays prior to the cleaning. They already took one x-ray of my chipped tooth. I was adamant that I didn't want any more x-rays. I have a broken wrist and I have been getting MRIs, X-rays, and CT scans over the past six weeks and I didn't want anymore radiation exposure. She was going on & on, about insurance needs x-rays and she can't clean my teeth without them. So she did 4 more. The dentist came in and was poking around my gums without hurting me one time. Then they said I needed a deep clean, and they needed more x-rays. I said NO! They didn't clean my teeth, they sent me back to the desk to make another appointment and I then asked again for the tooth floss, this time they went to the other side to get it. When I received my explanation of benefits from the insurance they only billed for $282, not $408. So I called yesterday at 12:48pm and spoke with Susana when I asked to speak with someone in financial. I was told I would get a refund check to pick up at the office when they get paid. During this call a person was rudely interrupting saying everything was explained to me about the billing at my appointment, which is a lie. She also said I didn't get my x-rays cause I didn't want to pay for them, also a lie. I kept asking who is that? Who is speaking? Susana was avoiding answering me, and finally said after me repeatedly asking who is that other person on the phone, she said the office manager. I said what is their name? She said Ariel. I told them I did not like her tone, and I hung up. Who puts someone talking about finances and billing on speaker phone? What kind of ignorant behavior is that from an "office manager"? I later got two missed calls from the office and a text saying they had a refund check for me. I feel bad for the dentist, because he was nice and polite, but he needs to hire a new office team, because they are unprofessional, unorganized, rude and ignorant. No one should have to put up with that. And what kind of place makes you pay full amount up front when they have already verified your insurance. WORST DENTAL EXPERIENCE EVER. Today I called them and asked to speak with the manager, Susana answered the phone again, said they were not available and mentioned the check. I asked for the manager to call me. Her response was "I don't know why, she is going to tell you the same thing." I said this is about the call yesterday and she says "that was the manager" as if she doesn't owe me an apology. I highly doubt anyone is going to follow up. Just rude!

I LOOOOOOOOVE the customer service and the overall hygienist process. The consistency there is key…read more I'm leaving a one star review because time and time again, I end up with an expensive bill. I have dental insurance, and YOUR job is to verify my coverage before I step foot in the office. I SHOULD not be receiving an astronomically high bill for your services when you can check to see what my insurance covers. I'm a simple working woman, I pay out the wahoo to have health and dental insurance, and the least that my dentist team can do is ensure that my bill is covered. If anything in my bill is not covered, that should be discussed before services are rendered!!! That is not fair to me and my wallet that I'm stuck with a bill. I am beyond frustrated and I'm contemplating if I want to continue being serviced here. I really like this office, but get your billing department together!!!

Top notch dental care from Dr. Shah and his entire staff. Great, caring service from Crystal at…read morereception, Laura the hygienist, and Aubrey and Leslie at checkout. And of course Dr. Shah is awesome.

Some people may reluctantly say they are "going to their dentist." I, instead, have the pleasure of…read morevisiting Dr. Chartier and her amazing team, who are my counsel for dental hygiene and all things teeth related. While Dr. Chartier is my dentist, I've never felt the dread that others express when it's those times of the year. No one should dread going to the dentist and I know that I don't! Continue to read to see why this is the case. When it's time for those annual dental checkups or if something more is warranted, Dr. Chartier and her team of professional, knowledgeable, and helpful staff are there to help. Everyone on her team places the dental patient first and provides outstanding care. In fact, some of my friends, who happen to be a bit demanding and critical, even have compliments and praise for the care they receive. Her practice is conveniently located not too far off the I-85 and Clairmont Road Exit in Atlanta's North Druid Hills/Toco Hills area. Parking is not an issue, as her practice is located in a building that once was a bank, and parking is readily available. Upon entering the building, one can tell that the experience Dr. Chartier has built revolves around the customer. The waiting area is comfortable, graciously appointed, and includes touches designed to complement the services provided. Truthfully, calling it a waiting room is a bit odd, as I've never had to wait as I have at other appointments. The dental staff continues to do their part to ensure a safe visit for patients. The covid pandemic has introduced a need for extra personal safety measures and this is acknowledged. Cleanliness has never been an issue at this practice, yet each team member continues to be covid aware and does their part to help ensure all are comfortable visiting the practice. One of the specialties of Dr. Michele Chartier is that of cosmetic density. She recently has expanded the services she offers to include complementary in office procedures that synergize well with her dentistry work. There are some procedures that she is board certified to provide patients that one would go to an esthetician or a dermatologist to have performed. Now, one can ensure they truly look their best when leaving her practice!

Dr Chartier and her team are the best! Checkups and cleanings are a breeze and when you need…read moreadditional work done they take the time to answer questions, provide options and make you feel comfortable. Dr Chartier is very detail oriented with her work - I always leave feeling confident about the procedure and my teeth always look great when I leave :)

So grateful to have found this office. I came in a couple weeks before my health insurance was…read moreabout to expire and hadn't been to the dentist in a long while. They were free of judgement and nothing but helpful from the front desk to the hygienist to the dentist. After hearing about my insurance situation and another office canceling on me day of, Town Dentistry made time for me to come in and made me 2 follow-up appointments to get a deeper cleaning and a couple fillings. All the work I've had done with them has gone smoothly and efficiently. Quality care and support all around!

Brought my daughter in - she is hesitant about dentists after a previous negative experience…read moreelsewhere. My daughter was very impressed with how gentle and kind every single person was. She said she can't wait to come back, and she loved this new dentist. Kudos to all staff and her dentist for such a great experience.

Jasmine was 100% the best dental cleanin experience I've ever had!!…read more But let's start from the beginning, because this group has it together! When I first made my appointment I did it all online. It was so easy. I was immediately sent forms to fill out. After filling them out, I received a follow up call to help verify my insurance. Before I arrived, I was sent emails with parking instructions and texts with forms to fill out, etc. everything was super smooth! When I arrived, I was greeted with a smile, and the wait wasn't long. As I already mentioned, Jazmine was amazing and so informative. I did not feel judged at all about my teeth. Once we were done, the dentist arrived and she was amazing as well. She showed me my X-rays and then we looked in my mouth for more specifics. She also gave great advice and they were very up front about what my insurance would cover and wouldn't so I could come up with the next plan of action

Had to change dentists and stop going here. I had a dental emergency the day after thanksgiving…read more(even I had to work that day) and they didn't even have an on-call dentist on. Turns out the filling they gave me got infected and I had to get a root canal.

Dr. Hill and Jennifer have treated me and my kids (furry and human) like family, dating back to my…read moretime bringing Triscuit the emotional-support lap pupper to my dental work and cleanings. Barb, my longtime hygienist, recently left the practice but it's still great. highly recommended!

Chip Hill DDS runs a tight crew. Everyone there is very friendly and quick. They are very good.read more

Dr. Thomas suits and the whole team went above and beyond to make sure that I was satisfied and…read moreleft with my teeth cleaned, as well as a repair on an existing filling. He even referred me to a 5 star Maxillofacial Surgeon for moderate pain and swelling. I, like you, did a search for a good dentist in Atlanta. I'd commuted 2 hrs away and 2 hours back to ATL for 5 years and finally made the switch to a local practice because I read a review that he fixed a similar issue for another patient on the spot! Note: They are easy to miss due to the location being hidden behind the staircase to the second floor!

I went in. Staff very friendly. I paid a lot of money for a simple x-ray. I had a problem with a…read morecrown. They told me they could not fix it. I got a second opinion. 45 minutes later, bing bam boom. Crown was fixed and out the door in less than one hour. If the dentist can not fix a simple crown then what else are they not helpful enough to fix something else. Seriously I am so angry. Nice people though.