My senior dog has degenerative disc disease. Dr. Rose took the X-rays showing that condition, and…read moreat the time I was already taking him to a licensed veterinary chiropractor. Her office even sent those X-rays to the chiropractor at my request.
Later, when I tried to submit the chiropractic visits to insurance, I learned that my insurance required documentation from my regular vet. I did not know that ahead of time. I was not asking Dr. Rose to do anything dishonest. I was asking whether she could either provide a referral going forward or simply provide a factual letter stating that her office had transferred my dog's X-rays to the chiropractor I had chosen.
Instead, I was accused by them of trying to commit insurance fraud. At first, Dr. Rose communicated through an employee back and forth. When I asked to speak to her directly, I was very upset for being accused of trying to commit "insurance fraud" and instead of trying to resolve the issue she was rude, accusatory, offensive, and dismissive. Her office claimed there was nothing in my dog's records showing she knew he was going to the chiropractor. When I provided the email showing they had sent the X-rays to that chiropractor months earlier, there was no apology and no accountability.
A few months later, I called Meadowbrook to make an appointment for my cat who was in need of an urgent appointment and I had not established this cat with any other vets. I was surprised to learn that all of my pets' records had been transferred to LePar. I never asked for all of my pets to be transferred. I was told Dr. Rose transferred them because of the chiropractic and insurance issue. She apparently decided she no longer wanted to treat my pets, but never had the courtesy to tell me directly.
In hindsight, she did me a favor. Since leaving, I have seen the difference between low-cost veterinary care and truly high-quality care. My current vets take more time, look deeper, and try to figure out the cause of symptoms instead of just prescribing drugs.
With Dr. Rose, the office was often chaotic, the waits were long, and she was almost always rushed. In my experience, she was quick to prescribe Apoquel and Cytopoint for my dog, but did not offer meaningful alternatives or a broader discussion about what could be causing the symptoms. She also does not seem to support premium nutrition, raw feeding, freeze-dried raw food, chiropractic care, acupuncture, or a more holistic approach to pet health.
I was also later told about a tragic incident involving her own Chihuahua being attacked and killed by a pit bull in the back area of the office. While I am very sympathetic to the horror of that incident, and I do not know all the details, it reinforced my concerns about the often very chaotic environment I had already experienced there.
If you need inexpensive basic veterinary care and do not mind long waits, Dr. Rose may be an option. But if you want thoughtful, thorough care focused on your pet's long-term health and quality of life, I would look elsewhere. I have hesitated to leave this review because I do believe Dr. Rose and her staff love animals, but at the same time, you get what you pay for and sometimes you don't even get that. It's so unprofessional to transfer all of my pets records without having the courtesy to tell me so that when we were experiencing an emergency we did not have an established vet to go to for that cat. If she truly cared for my pets, she would have sent me a letter or made a call to let me know that my pets and I are no longer welcome there.
This whole situation was handled poorly. I felt accused, dismissed, and then quietly pushed out as a client without the courtesy of a direct conversation. She was right to force me to find a vet better aligned with my beliefs of the importance of holistic care. She was right that I needed a vet that was not her. I am grateful my pets are now receiving better care somewhere else.
