My dogs just love this place! All the Doctors and techs have been so compassionate and thorough…read moreevery visit. My first visit, I had to LITERALLY carry my 55 lb dog in because he was so afraid of the vet... the second time we went, I could hardly contain his excitement to get through the doors! Every visit is pure joy for him, even if he's getting shots or nail trims. I had to have a dog put down a few weeks ago, and I have never experienced better bedside care from a veterinary practice. Yes, they are a tad higher fee-wise, but so worth it knowing my babies always get good care from all staff!

I was Stupid, Should have read the reviews. Dr Mottel had…read moreEmergency experience as a vet - that is why I chose him. OMG!!! Everything but everything is wrong with this place They close doors for training or meetings, often -once almost all day for computers to be checked over. The doctors relay on techs too much and I had to contact tech to get message to doctor. Had an emergency with my girl and could not see Mottel for 7 days Had to use Marco the following day. My girl Hates her.. Marco was rough and my baby tried to bite her 2 times. They took texts.. Make long story short, she over medicated her I took her off and was better in 2 days...and I told them so.. one week later Marco contacted me through texting asking how she was doing and if the symptoms come back to contact her. Yeah Right!! The front desk clerk is an IDIOT! What is said here is solely what I had experienced and never want to again!

Hello I called to try to make an appointment, after reading all the reviews but wow " my first…read moretime trying to bring my dog to the vet and since it's my first time, the receptionist said he's not taking no first time visits. I thought that was very rude. And that's not professional. Pushing away customers!! I'll find a good veteran for my baby dog I love my dog .

Extremely disappointed with the customer service (or lack thereof). In need of a new vet since our…read moreprevious vet for over twenty years retired. Our dog has been displaying some alarming behavior, and it's only getting worse, circling, circling, circling, unsettled, huffing and puffing. It could be neurological, she could have injured herself, vertebrae injury, leg injury, luxating patella (she is a 4.5 lb "jumper," she leaps and bounds all over the place). I called them to schedule an appointment based on the positive reviews of the doctor, Dr. Valenti. The woman who answered the phone was extremely indifferent and lacking any kind of compassion when I explained my dog's extremely unsettled behavior and urgent need to bring her in for an evaluation. I spent two to three minutes explaining my dog's symptomatology, only for the woman to curtly tell me "so, so, sorry, Dr. Valenti is no longer taking on new dog/cat patients." Their website does not state that Dr. Valenti is no longer accepting new animal patients, quite the contrary, so their website is quite misleading. If he doesn't want to take on any new animal patients then update your website, people, or don't have any website at all. The woman could have at least offered a referral to another vet clinic, or upon hearing my anxiety over what could be wrong with my precious fur baby talk to Dr. Valenti if he could see her. If Dr. Valenti and his office is as nice and customer friendly as the other Yelp reviews claim I would have expected more. Further, like human doctors, veterinary doctors take an oath upon graduation from veterinary college "to practice wisely, with compassion and concern for both human and animal welfare." Hmm, where is adherence to this oath? Total lack of compassion here. The other reviews are definitely canned, fake reviews and are not to be believed. Very unprofessional and unempathetic.

Dr Cecot and staff are amazing. They have always taken great care of my babies. Dan at the front…read moredesk is one of the most helpful, caring, concerned and so kind-hearted.

Cynthia M. Cecott was extremely rude!!! , as soon as she walked in had an attitude about questions…read morewe had for our animal over the phone , and continued to be extremely unpleasant and unprofessional about everything when we came in for the appointment. I will be finding a new vet immediately! Iv never been treated so poorly or had a vet with such horrible manners. We were concerned for our animal and was met with hostility instead of kindness I was shocked! Personally will never be back! Our fur baby had pus coming out of her wound and all that woman did was say go home and wipe it, never offered to clean it or anything I'm disgusted the more I think of how unkind and uneducated she is in common decency! Update... she has now emailed us and canceled us as patients and told us we are no longer welcome back due to my google review ( would never go back anyway ) I guess they don't like honest reviews and freedom of speech I wonder how many of the reviews on the website are true?? And how many patients have been told they are no longer welcome back ? What an interesting experience!

After a disaster at my regular vet of 12 years. I called Bremen Animal Hospital. They were able to…read moreget my dog in the same day due to a cancellation. The vet was wonderful and provided a complete examination with an accurate diagnosis and a plan to go forward. Thank goodness because she was suffering from an inaccurate diagnosis for three months (uti's with incorrect antibiotics). The front office staff was great, they actually looked at you when you were conversing and they were very accommodating. All of my dogs will now be treated here and I couldn't be happier. Thank you for treating Ellie on such short notice and I look forward to bringing my two other dogs to you in the coming months‼

We moved to Orland Park in late 2021, when our Golden Retriever was 3 years old. We needed a new…read morevet that would be in the area and ended up choosing Bremen. We only ever found every single vet tech and veterinarian to be professional and kind, with easy to get appointments (so also a well run office), a clean space, and even several day-of emergency appointments (yes, we did have THAT kind of crazy golden retreiver. I'll never forget the time he ate an entire Calzone and the techs said they found Rosati's wrapping paper in his puke). Unfortuntaely, our dog was diagnosed with cancer last fall. In the five months since then, the kindness and compassion provided to our family leaves me without words. Dr. Kohler is a god send, and I am so grateful we had her to lean on during this process. We called what must have been dozens of times about various symptoms + prescription pick ups and are so grateful to the entire staff for dealing with us. The process of having to let him go was devastating to us, and their care was so thought out. They lit candles in the lobby, closed us off to a quiet corner of the building and turned the lights down for us. His remains were clearly handled with respect and care, as shown in the beautiful box of ashes, pawprint, etc that I was truly not expecting (we have never received ashes for any pet or human before and didn't know much about it at all). I will never forget the way they treated us as we lost our beautiful Hank too soon. Thank you to Dr. Kohler and everyone at Bremen.

Mokena Animal Clinic was completely new to me. I called back in the spring to set up an appointment…read morefor a dental consultation because I had learned my cat needed a dental procedure. Dentals are extremely expensive in Chicago. Our consultation in May went great and we scheduled the appointment for the actual dental on June 25. Although I did not want to drop my cat off at any clinic and leave her by herself to be scared, I knew she was going to be taken care of by expert staff. I am very pleased with my cat's experience and dental procedure outcome. She's a happy girl with 9 fewer teeth, but no more disease and smelly breath. I recommend Mokena Animal Clinic for your pet care needs.

Had a good experience here for a long time until I didn't. When they made an error (giving…read moremedication to my cat without consent, then telling me I would need to pay and couldn't even tell me how much it cost until I picked him up), they acknowledged the error and apologized. I asked for a refund of the medication cost of $85- which felt appropriate given they knew they were in the wrong. Got a pretty snarky email from the owner telling me no way and to go find another vet if I'm unhappy. $85 seemed like a small price to pay to keep my business given what happened. And what's more is they worked hard to make me the bad guy in the email after Emily on the phone acknowledged she knew the vet did the wrong thing. The two main vets here are still good- not hating on them. I just think it's normal if you know you did something wrong to try and make it right. Apparently the owner disagrees.

I took my Golden there this morning early, because she sliced one of his pads on her front paw . No…read moreone was in the waiting room. They told me maybe they could look at her around 2pm, because they had some scheduled surguries. 7 hours later. 24/7 emergency care....really?

This place doesn't deserve one star!! We've taken our pets there for more than 15 years. We never…read morehad a problem until ethos bought them out. Now it's apparently all about profit and greed more so than providing good care for people's pets. They seem to hire anybody right out of vet school with no real life experience. From what I've seen they're not even supervised by a seasoned vet. Our last two visits there were terrible. They grossly misdiagnosed one of our dogs. We were told she probably just had an upset stomach, when in fact, she was in kidney failure. A simple review of the blood results and they would have seen it. Our girl may be with us here today if they would've diagnosed her properly and promptly put her on medication. They gave us a refund without us even asking for one because they knew their two vets fuck-ed up. They simply don't care. It appears to be all about quantity, not quality. Our most recent visit they also misdiagnosed one of other girls. I took her in because she had a sporadic cough that went on for close to an hour. It sounded like maybe something was caught in her throat, but I wanted to make certain it was nothing serious. The rookie vet terrified me saying that a cough typically indicates heart failure, heart disease etc. She did not ask me about any other symptoms. She talked me into doing several tests, with the total being close to $1500. She came to the conclusion that our girl had a significant heart murmur, heart disease, heart failure, and an enlarged heart . I was told she would it be on medication for the rest of her life. She terrified me by telling me to keep an eye on her gums, make sure they looked pink, not bluish at all. She filled a prescription for heart medication and told me that she would need to be on for the rest of her life. The same day I scheduled her for an ultrasound. A few weeks later she had the procedure done. It turned out that she has a mild heart murmur, no heart disease, no enlarged heart, and no heart failure. No need for medication. If you care about your pets, I do not recommend you taking them to this place. I will never step foot inside their door again. I will be filing complaints with the state against the few vets that misdiagnosed our girls. Somebody needs to be held accountable. I don't find it surprising at all that after I did some research that ethos was pushing the staff to do unnecessary testing! F Ethos! By the way, I believe the yelp reviews more so than the Google reviews. My understanding Google can be paid to remove negative reviews. And I also believe there are a lot of fake reviews on Google. If you truly care about your pets, I urge you to not take them to this place. I've seen too many horror stories similar to ours.

I've been going to this practice for over 20 years. The care has been consistent even with the many…read morechanges practices go through, their techs are always on point with compassion and a that extra little splash of fun. I highly recommend Prarie State they won't disappoint you! My dogs are actually excited when we go there.

I cannot say enough about the entire staff here! They have always treated our babies with love just…read moreas if they were one of their own! Dr. Miculinic is the best! She gets down on the floor & talks straight to our pet.

We sadly had to put our dog down on February 4th. The team members who were absolutely phenomenal…read morestaff Alexa who works mainly behind the counters. However for my migraine alert dog passing she gave us a huge hug! Then for our last fur dogs passing who we had to put down on February 4th, she held our dog genuinely and lovingly, she provided soft treat snack for her if she wanted it. She refused it at first but she gladly took it. Current doctors who we tried to routinely see if available Dr Straight. She has a beautiful soul and a love for animals! She is patient and kind. She saw our furbaby and worked hands on with our baby till the end. There was another Doctor who we absolutely love. She was gentle and genuine. She was supportive! We added her to our dog list of doctors because she had a ton of knowledge on senior dogs. While she did not put her down, she still came to say her goodbye. Katelyn a groomer there worked along side of our dog. We did let the front staff know if they wanted to tell Katelyn before we put her down that she was welcome to come back. She did come back to say her goodbye to Cocoa when she did not have too. She is a fantastic groomer!!! She takes solid notes. Sofia was a beautiful soul too and we appreciated her. She very sensitive towards the situation. We did ask for clippings of our dogs fur and we never got that from them. So if this is something you want from your dog please do it on your own terms or have a trusted neighbor assist you if you can't. I was planning on turning it into a necklace but never got it. When we picked up our dogs ashes. Staff were sad. One staff she was very kind but she firmly told my husband he was a good Dad. She did not say anything to me on that matter which hurt because while I was not there mostly for the vet appointments. She did not know the work that I did at home or if I attended by phone. So that rubbed me the wrong place. When Katelyn was gone on maternity leave. They had a brand new groomer. She was crappy. She injured our dogs ear. Our dog had to receive vet care. They should have credited full amount back to us but they only gave us partial. That is not substantial when a newbie injures your dogs ear.

I have been taking my frenchies here for several years and absolutely love them! Doctor Davis is…read moreespecially friendly with my pup. Service is fast and efficient and all of the staff is just lovely!

Wonderful staff wonderful doctors my primary doctors, Dr. Ben and Dr. Wilbourne. I wouldn't take my…read moreanimals anywhere else. There is professionalism, kindness, compassion, and up at the latest techniques. Catherine Malatt

Excellent service!!! Dr. Ben and the entire staff provided outstanding care. The level of…read moreexpertise and genuine care Dr. Ben provides makes the pricing feel like a great value for the service delivered. I have been going there for over 25 years and wouldn't think of going anywhere else!

My senior dog has degenerative disc disease. Dr. Rose took the X-rays showing that condition, and…read moreat the time I was already taking him to a licensed veterinary chiropractor. Her office even sent those X-rays to the chiropractor at my request. Later, when I tried to submit the chiropractic visits to insurance, I learned that my insurance required documentation from my regular vet. I did not know that ahead of time. I was not asking Dr. Rose to do anything dishonest. I was asking whether she could either provide a referral going forward or simply provide a factual letter stating that her office had transferred my dog's X-rays to the chiropractor I had chosen. Instead, I was accused by them of trying to commit insurance fraud. At first, Dr. Rose communicated through an employee back and forth. When I asked to speak to her directly, I was very upset for being accused of trying to commit "insurance fraud" and instead of trying to resolve the issue she was rude, accusatory, offensive, and dismissive. Her office claimed there was nothing in my dog's records showing she knew he was going to the chiropractor. When I provided the email showing they had sent the X-rays to that chiropractor months earlier, there was no apology and no accountability. A few months later, I called Meadowbrook to make an appointment for my cat who was in need of an urgent appointment and I had not established this cat with any other vets. I was surprised to learn that all of my pets' records had been transferred to LePar. I never asked for all of my pets to be transferred. I was told Dr. Rose transferred them because of the chiropractic and insurance issue. She apparently decided she no longer wanted to treat my pets, but never had the courtesy to tell me directly. In hindsight, she did me a favor. Since leaving, I have seen the difference between low-cost veterinary care and truly high-quality care. My current vets take more time, look deeper, and try to figure out the cause of symptoms instead of just prescribing drugs. With Dr. Rose, the office was often chaotic, the waits were long, and she was almost always rushed. In my experience, she was quick to prescribe Apoquel and Cytopoint for my dog, but did not offer meaningful alternatives or a broader discussion about what could be causing the symptoms. She also does not seem to support premium nutrition, raw feeding, freeze-dried raw food, chiropractic care, acupuncture, or a more holistic approach to pet health. I was also later told about a tragic incident involving her own Chihuahua being attacked and killed by a pit bull in the back area of the office. While I am very sympathetic to the horror of that incident, and I do not know all the details, it reinforced my concerns about the often very chaotic environment I had already experienced there. If you need inexpensive basic veterinary care and do not mind long waits, Dr. Rose may be an option. But if you want thoughtful, thorough care focused on your pet's long-term health and quality of life, I would look elsewhere. I have hesitated to leave this review because I do believe Dr. Rose and her staff love animals, but at the same time, you get what you pay for and sometimes you don't even get that. It's so unprofessional to transfer all of my pets records without having the courtesy to tell me so that when we were experiencing an emergency we did not have an established vet to go to for that cat. If she truly cared for my pets, she would have sent me a letter or made a call to let me know that my pets and I are no longer welcome there. This whole situation was handled poorly. I felt accused, dismissed, and then quietly pushed out as a client without the courtesy of a direct conversation. She was right to force me to find a vet better aligned with my beliefs of the importance of holistic care. She was right that I needed a vet that was not her. I am grateful my pets are now receiving better care somewhere else.

I feel like family when I bring my dogs in! Love this place!…read moreThey are always friendly and try to fit you in!