Mokena Animal Clinic was completely new to me. I called back in the spring to set up an appointment for a dental consultation because I had learned my cat needed a dental procedure. Dentals are extremely expensive in Chicago. Our consultation in May went great and we scheduled the appointment for the actual dental on June 25. Although I did not want to drop my cat off at any clinic and leave her by herself to be scared, I knew she was going to be taken care of by expert staff. I am very pleased with my cat's experience and dental procedure outcome. She's a happy girl with 9 fewer teeth, but no more disease and smelly breath. I recommend Mokena Animal Clinic for your pet care needs. read more

Mokena Animal Clinic - Veterinarians Near Me - Mokena, Illinois

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Had a good experience here for a long time until I didn't. When they made an error (giving medication to my cat without consent, then telling me I would need to pay and couldn't even tell me how much it cost until I picked him up), they acknowledged the error and apologized. I asked for a refund of the medication cost of $85- which felt appropriate given they knew they were in the wrong. Got a pretty snarky email from the owner telling me no way and to go find another vet if I'm unhappy. $85 seemed like a small price to pay to keep my business given what happened. And what's more is they worked hard to make me the bad guy in the email after Emily on the phone acknowledged she knew the vet did the wrong thing. The two main vets here are still good- not hating on them. I just think it's normal if you know you did something wrong to try and make it right. Apparently the owner disagrees. read more

Been with the clinic since 2024. Came in on the 19th and had a relief vet... firstly if you cared about your patients stop adding more animals to your clinic for profit that you need more relief vets.... (Red flag)... I had to come in for vaccine and for fecal but I had a few concerns. One concern that is a major one was my dog kept having off and on bleeding from his eye. Happened 4 times over 3 months... was dismissed and told tooth infection and not the biggest concern. His new heart murmur 2/3 was which he never offered to get confirmed. I asked how eye bleed specifically the inner eye could be tooth and he said I was crazy and it must have been an inch below the eye outside the eye... excuse me. Back to heart murmur-let's change his diet-- now June 28th I'm at the er vet and my dog is diabetic and guess what--- eye bleed is a symptom and not a small one. So no I don't recommend this vet. Relief vets don't invest in the animal because they're there to just make money. And they have a few rotating here. This one put my dog's life on the line. read more

We have been taking our dogs to Mokena Animal vet clinic for over a decade and they have always been so wonderful! We recently got a little puppy from a rescue a bit premature (she was about 6 weeks when we got her) and they were able to schedule us to get her a last minute visit quickly to get an exam, de-worming, and a vaccination schedule set up! Plus Dr. Bell is so amazing and incredibly helpful with recommendations on which vacs he believes could interact and spacing them out appropriately (plus he's understanding when the puppy goes feral during an exam)! The desk staff are also so sweet so shout out to them and I'm so sorry my puppy decides to piddle every time we get her on the scale But they are always so kind and understanding that she cant help it and don't make me feel shamed for it. So huge props to them!!! read more

Imagine my shock when I got an email from this dump , wishing my cat a HAPPY BIRTHDAY!? Coco died 4 years ago....because of the neglect and unprofessionalism here!! Coco was diagnosed with a heart condition and they needed to order his medication from somewhere in Tennessee that had a massive flood or tornado or something, and they couldn't ship his medication. So instead of getting it from another source, they made me wait almost 3 weeks, and he died!! Obviously, you never called to check on him, because you would have been told FOUR YEARS AGO, that he died because of you!! How insensitive.. read more

Extremely high priced. Exam is $74 and most of the vets I've had don't even take a temperature and are not thorough at all. Bloodwork $255 just to get a recheck from the last year. $40 to administer 150ml of a 1000 bag of fluid that costs about $10 on chewy and takes less than 5 minutes to administer. This is all for a senior cat weighing only 8lbs. The minimal care given is not worth the extremely high prices charged. read more

After reading the reviews, I am starting to wonder if there are new owners. We used to bring our dog here for years. My husband and I loved this place. The counter people were not the friendliest. I loved the doctor whom was the owners wife. Long story short we had to put our dog down. Started going there with our new dog and he had bad ear infection that was overlooked. The doctor didn't know what was wrong but gave medication to help. My husband had to go in to get another 4 pills which they charged us for. My husband did get upset about the charge and just like your other customer was told they wouldn't be taking care of our dog anymore. It was night and day with our second dogs. We now go to Balanced Body in Frankfort and could be happier! I would had given one start but they were great years ago! Have no idea what happened to Mokena Animal Clinic read more

The doctors are great, you can email them with your issues and they try to get you in quickly. We've been going there for 5 years and recommend. read more

On Wednesday August 28, 2024 I brought in a urine sample for my dog. This is the third sample I have brought in for the last three months. Each time she was diagnosed with a uti and prescribed antibiotics. Never was a culture suggested. The first time three days after the antibiotics were completed I brought in a second specimen to assure the infection was gone, the second time I did not. I am on a fixed income and needed medication myself and she appeared to be better. Wednesday I brought in a specimen because she was urinating more than normal. She does have diabetes insipidus so it is difficult to distinguish but I could tell it was not normal. So when I came into Mokena Animal Clinic I explained what was going on and said I did not feel I should have to pay for the test because they failed to treat the infection properly twice. Yes, I did not drop off a second specimen the second time however I do not find it normal for a dog to have a uti every month for three months. I was talking to the receptionist and asked to speak to Dr. Fazio who is the owner of the clinic. I said that I feel it is bullsh*t. I was not screaming or yelling. The front office manager, Emily, came running over accusing me of abusing her staff and that it was not acceptable. There were two people in the waiting area and it was a conversation and not a yelling match. She took me into an exam room and I told her I did not appreciate the way she spoke to me. She was printing up all three of my dog's records. Dr. Fazio came in and told me we are no longer seeing your animals. I said why because I said bullsh*t? I said my dog has been sick for three months, I am on a limited income and I am going on spending close to $400 on uti's I do not feel I should have to pay for this test. She said"we are not responsible for paying for your veterinary services." I apologized and asked for another chance. She said,"absolutely not." The only reason I did this was because my dog was sick. I said I have been with this clinic for 12 years with my dogs and spent thousands of dollars. She didn't care. Then she brought up something about arguing about ear medicine. That never happened. I ordered ear medicine for Ellie and I was given the ear medicine Finley takes but it does the same thing so I took it. No big deal. I believe that was Emily, so that was false. I went to new vet the same day. There thankfully was a cancellation. They saw epithelial cells, which were in the reports from Mokena. This could be indicative of cancer. If the culture does not grow anything she has to go for an ultrasound. If it is cancer that was missed by Mokena, I may seek legal action and report this clinic to the Illinois Veterinary Board, which I may do any way because of the manner in which this clinic is run as I am not the first client she has done this to as reviews reveal. I would not recommend this clinic to anyone who cares for competent veterinary care for their animal. Also if you are vet running a business look into taking some business class, it may do you some good. Any person in the medical field, I was a medical technologist for 25 years and I know that if a UA comes back with bacteria it automatically reflexes to a culture, not sure if this holds true in veterinary medicine. Another suggestion, as I was a supervisor, learn how to train your team leaders on how to deal with people. If Emily felt I was being "difficult" she could have pulled me in the other room instead of making a scene. One more thing. Why are vet techs running UA's instead of the doctors? Maybe that's part of the issue??? At the new vet the cells were put up on the computer screen in front of me. No waiting 45 minutes! Wow, maybe you should try that! read more

1) I was offered to bring Montrose And call when I was there, I was told there was no available appointments and I could wait in the parking Lot to see if a Doctor became available. Keep in mind this was at approximately 3:30pm and you are open until 6pm. 2) I did not call you the next day, I called at 4:31less the ( 1 hour later) to cancel the appointment because Midwest Animal Hospital took him immediately to be euthanized. 3) You can send the remaining medical records to Midwest Animal Hospital read more

This place is great! Everyone is very nice and compassionate. The doctors are very knowledgeable and always help our dog that has IBD. read more

Love this vet! Entire staff is kind & very knowledgeable! Every time we come in I don't worry about which vet/vet tech I have because everyone working is polite & patient. We have been taking our dogs & cats to this vet for about 6years (also brought a tortoise in at one point). The prices are the most reasonable in the area. I would also like to add how clean the office/exam rooms are kept impressive for he traffic this place gets I have NEVER seen hair piled up on the floor or even a dust bunny for that matter read more

Mokena Animal Clinic - (At the vet) - Veterinarians Near Me - Mokena, Illinois

We are always taken well care of here with all of our animals. We have a kitty with some health issues that needs regular visits multiple times every month. Everyone who works there is lovely however the stand out for me is Dr. Ball! She is the best! She is the kind of person you wanna hug because she is always so sweet, kind and has all the answers. She takes her time with us and never makes me feel like I'm a nuisance with my questions. She makes sure to answer all my questions thoughtfully. I can't recommend this wonderful woman or Clinic enough! read more

Mokena Animal Clinic - Veterinarians Near Me - Mokena, Illinois

Drive In service. I understand COVID protocol but we are past 2020 and still their practices are insanely anal. You pull up to the building, someone comes out, you sign papers, they take the pet. Then you must wait in the parking lot, until they are done. More back and forth, then the vet hastily speaks with you in your phone. The whole experience is is very impersonal and hurried. I have never met the vet, yet handed my pet over for a procedure. It was not a positive experience. read more

We were treated with incredible disrespect, we invested multiple hours waiting patiently, we were told at check in that we would be informed of our turn, we stood outside the door for hours and when we eventually asked an update we were shocked to hear that our dog wouldn't even make it to be seen. Their view of "customer service" was to discharge us disrespectfully and carelessly after we invested a full day waiting patiently. Note Because we were in urgent need and our residence is over 1hour away each way, we called two separate times before taking the trip. The disrespectful attitude once there is the worse I've seen in my whole life read more

My 4 lb Yorkie injured her leg. Mokena Animal Hospital refused to see her today. Even though we have utilized this clinic for 31 years they said no, because we haven't been there in 2 years. So once again we are seeing a vet that we never go to today. I told them this is why we haven't seen you, because when my dogs get sick we get declined. read more

Expect to wait 3 to 4 weeks for an appointment even if your pet is dying. The person lacked compassion and communicated like a robot wearing too much blue eye shadow. Went to Avenue Animal Hospital for immediate help and top notch support during a difficult time. read more

Mokena Animal Clinic (all the doctors and staff) are highly qualified, professional, kind, trustworthy, and caring....for the patient (animal) and for the owners (people). We adopted a golden retriever rescue ~3 years ago. Mokena Animal Clinic treated him with utmost care. They helped us to learn about our new pet and his care. Everything from well dog visits, training, grooming, etc. All the MD's are superb, although our golden loves Dr. B the best! Dr. B treats Gus like he is his own. Treatment plans always take into account our dog's state of wellness/illness. A special commendation for how the clinic handled visits during the pandemic. Staying open during the entire nightmare, they handled visits safely & expeditiously. Although one could not enter the clinic during this time, communication was excellent. Appointments were easily made and kept. Highly recommended! read more

I am writing this post on behalf of my sister Mary Jo Cronin. She adopted a cat on 2/27 at the Will County Humane Society. They required a 6 day background check on human but we wish they would have done the same on the cat. They provided a free visit. The cat had a slight fever and was taken Crossroads Animal Hospital on Caton Farm Road on 3/2. They inspected the cat and they gave a shot. The vet never opened the cats mouth. On 3/19 exam, the cat was taken to a clinic closer to home. Dr Jenny Kuhn at Mokena Animal Clinic reported that the cat had already lost 5 teeth and recommended extraction of 17 more. Surgery was performed on 4/9. We are grateful that Dr Jenny Kuhn intervened for the sweet cat. We are also grateful that they only charged $400 to extract all of the infected teeth. But the process prior to her was less than humane or compassionate. We hope this story encourages the Will County Humane Society to watch who they partner with for care of the animals they are trying to protect. If Mary Jo had not persisted, the cat could have died from the infected teeth. As a new cat owner, she didn't think to try check teeth and gums. read more

Wow they have appointments! and take good care of your pet. We took our Macaw in because she wasn't feeling good. they were nice and understood when our Macaw was getting upset/stressed. We are taking our Husky there Saturday and feel confident we will have a good experience. read more

POOR!!!! After talking to Dr Bell I thought this would be a good place for me & my dog. Sadly that isn't the case. I called to schedule an appointment & all appointments were at least a month out. I understood & took that appointment. After reviewing my schedule I realized that I couldn't make the appointment so I called and was told "I was lucky I got that one". Frustrated I said ok and tried to move my schedule around so I could make the appointment. With no success I called & asked to speak with Dr. Bell. I was told she was busy & would call when she got a chance. I said that would be fine & waited. The clinic closes at 6 pm & I had not heard anything from her I just thought she got busy and forgot to call, which was fine I just thought I would call in the morning. She did call me but it was at 7:30 & I didn't get the message until morning. So I called an asked to talk to her again & the receptionist was rude to me saying she was too busy to talk to me. I informed her that i needed to talk to her and explained that I called yesterday and got the call back too late and she told me to not be "snippy" with her. at this point I got mad and told her that unless I talked to the doctor my dog would not be at the appointment. She put me on a 10 minute hold and said she was just cancelling the appointment. The receptionist are the rudest I have ever had to deal with! read more

We absolutely love Mokena Animal Clinic! The staff are so caring and considerate of my very shy cats and go out of the way to make sure they are comfortable throughout the appointment. You can tell everyone who works there cares for you and your pets. Even though I moved 30 minutes away, I'm still driving out to them! They are the only ones I trust! Thanks to all the whole team for their hard work. read more

This is the only place I will bring my fur son. The staff really cares about the animals & are professional. The place is always clean which is essential. You get what you pay for. Also, if you have a new puppy be sure to ask about the puppy package it will save you money on vaccinations. read more

Mokena Animal Clinic - Veterinarians Near Me - Mokena, Illinois

Great experience! My fur baby had a retained canine baby tooth. The visit was curbside $58 for the vet visit and then $150 for extraction (include anesthesia and pain meds). Initial visit took about an hour and then the day of the procedure we dropped her off at 7:30 and picked her up at 1pm (they gave us a window of 1-6 for pick up) read more

Brought one of my senior dogs into Mokena Animal Clinic for a blood test. Met Dr. B. Was very impressed with this knowledge and bedside manner. He did a very thorough exam on Sammie, and said he was very pleased at how well Sammie was doing at his age, given all his serious medical conditions. I walked out of the clinic feeling that Sammie could not be in better hands. Staff was very professional and friendly as well. Would highly recommend this clinic to anyone for their pets. read more

I cannot speak highly enough of Mokena Animal Hospital. They take such good care of my dog each and every time. Dr. Fazio is the most kind and caring veterinarian (as are the others, too!) My dog is actually happy to go in there and never resists which says a lot, I think, about the level of care. read more

For the most part I really do like this vet for routine things. However, if you need a specialist then I'd recommend VCA in Aurora. I love Dr Katie Ball. Don't let the front desk staff scare you off of the place. They're hit or miss for friendliness and effectiveness. read more

Mokena Animal Clinic works very hard to serve our pets and we should be grateful that the doctors there are so dedicated and compassionate. I have full confidence in the fact that my dog, Stella Blue, is loved and cared for by the entire staff each and every visit. She gets nervous and scared as soon as we pull in the parking lot, but I have NEVER felt uncomfortable with having to wait in the lot while the vet techs and vets take her from me to work with her health needs. I know that they love her and have her best interests at heart. People - please be patient while we all work together during this trying time. We're lucky to have these animal lovers in our lives. read more

The first time I went here was years back and Dr Ball took me in at closing time the day before Thanksgiving. My dog had an anal gland infection and she took the time to treat him and provide us with the appropriate medication. Minutes before me walking in here, I was turned away at my former vet. This type of service has made me a loyal customer. Dr. Ball is also the best vet ever!! My dogs love her, she's super friendly, caring and very knowledgeable. Staff is helpful and they always try to accommodate urgent appointments when they are already fully booked. read more

We started going here when we lived in Orland Park and keep coming here even though we live in Chicago. The veterinarians are well trained and are very caring to my dogs. Dr. Wayne Ingmire recently performed a surgery on my dog and was very attentive to my concerns about her care after the surgery. They are also quite accommodating on scheduling checkups. In addition to the service and attention my dogs get here, another great feature of this clinic is the price. Their prices are very good compared to other clinics in the suburbs let alone Chicago vets. So even though we live in Chicago, all of these features above have made our decision to stay here an easy one. read more

My dog was in so much pain, every time he cried, I cried! I walked into the clinic sobbing harder than my dog. They were able to tend to him right away. First they weighed him (5lb 2oz) and put us in this nice clean room. The doggy doc came in and was very compassionate and got to the root of the problem fairly quickly. Visit, x-rays, and medication were cheaper than I anticipated. Thank you for fixing my pup and not breaking the bank! read more

I wanted to compliment Mokena Animal Clinic and it's doctors/staff for being overall amazing. I had a bad experience with another clinic in Frankfort who failed to provide my cat with proper care because she could not afford a blood pressure cuff. Which is funny because the amount I spent there could have paid for a lot of her equipment. But I digress. They were quick to PROPERLY diagnose BOTH of my cats who were misdiagnosed at our other vet mentioned above. Although my one cat was unable to rebound from his illness when finally provided with proper care. Even when we had to put him to sleep Mokena animal made it very peaceful for all of us. They truly know what they are talking about and have cheaper prices than many in the area. I would recommend them 100x over. They're honestly great. I thank them every time I am there and will continue to do so. read more

Years ago, the DH's family dog had failed to the point she had to be helped to the bridge. I remember being impressed by Dr. Ingmire's kind spirit and gentleness during at that time, especially since this was a dog he only saw once a year prior to that, and who ALWAYS tried to bite him. Fast forward: seven years ago, we adopted a senior rescue dog. She turned out to be no ordinary canine: part poodle/part Siamese cat/part Wolverine, she was a bizarre mix of aloof, needy and crazy, with 4 of the sharpest teeth known to man and a charming habit of pooping on exam tables or right on the vet's hand when they took her temperature. She could always hold a little extra in the tank for vet visits. Her medical issues had us trying most of the vets closer to our home, all of which left us all unhappy or unsatisfied for a variety of reasons. Thinking back to twenty+ years ago, and that kindness shown by Dr. Ingmire, we decided to give Mokena Animal Clinic a try. It turned out to be an excellent decision. Over the past few years, we've seen most of the vets at this clinic, due to her special-neediness. They are all excellent at their profession, and great communicators. The facility itself is spacious and clean. They have good hours of operation, and we could always get an appointment quickly if needed. We never had to wait longer than 10 minutes in the outer waiting area; there can be a longer wait than normal in the exam room, but I believe it is because the vets often spend more time than scheduled with the patients, answering questions. Earlier this year, our beloved lunatic had reached the point where she had no quality of life. They offered us the option of at-home euthanasia or in-office. We decided to bring her in, to give her one last car ride with her head out the window, barking at her demons. After her traditional vet-visit poop (all over me), we went into the exam room. The staff came quickly with towels and cleanups for her, and me. Dr. Ingmire came into the room and petted her very gently. He then took one of the towels and ran it under warm water, and helped clean her up. Then, when we moved ahead with the procedure, he shared our grief and finally, left us to say goodbye, telling us to stay as long as we needed. We had them handle the cremation for us; we received her ashes very quickly and without stress. We also received a beautiful hand-written condolence card from Dr. Ingmire, on behalf of the entire staff. It's taken me overlong to write this review. In my opinion, you cannot put a rating on quality of character, but I can certainly offer five stars on Yelp and share our experience. read more

Great vet & reasonable prices! I tried another vet before coming here. Dr. Fazio has an awesome "bedside manner" with all of my animals. Previous vet wanted to charge me $800 to diagnose my sick cat with various tests. Dr Fazio ran a blood panel to look for a most likely cause first & when that came back fine she only then ordered an X-ray. Still was much cheaper than what other vet wanted to charge. I've seen 2 other veterinarians here when she was not available & both of them were great as well. read more

I cannot say enough wonderful things about Mokena Animal Clinic. My family took our childhood dog to Mokena Animal Clinic and they were always fantastic. Mokena Animal Clinic was the obvious choice of veterinarians when my husband and I adopted our Lab. Throughout the 6 years we have taken our dog to Mokena Animal Clinic, Dr. Fazio and her staff have been excellent. They are very thorough and efficient. I highly recommend Mokena Animal Clinic to anyone seeking care for their animal. read more

Always great care I am so glad I moved to this clinic my dog has kidney failure and they are helping with his subcu fluids which I cannot do at home they also coordinate care with his specialist at Buffalo grove I will stay with this clinic they have many different doctors on staff so always someone is available for emergencies read more

I am active duty military going over seas with my pet. I needed a physical for my dog before moving overseas to Spain. I called in advance to make sure we can get what we need before the flight. I was told it could all be done there. At the end they told me it need another signature in Springfield, and charged twice as much as quoted. Now I have to fly and our dog is not certified to fly. Visiting this clinic has derailed our entire PCS over seas. read more

We took our cat in for a checkup and the vet recommended cleaning his teeth. We scheduled the cleaning and when we picked him up he was very lethargic. We thought he was out of it because of the anesthesia but after a couple of hours he was just laying there and was very warm. He wouldn't eat which is not like him. When we called the vet they said to bring him back in the morning if he wasn't doing any better. My husband insisted they see him immediately because something was wrong. When they saw him they had to hook him up to an IV and gave him meds because he got an infection!! We have since moved out of state and our new vet requested his records and they lied and said we came back the next day and that we gave him medicine that caused him to vomit! Very upsetting! I would not recommend this clinic at all! They almost killed my cat cleaning his teeth! read more

From the time Gidget was a baby, until she took her last breath, Dr Fazio was caring and compassionate to my little dog. I will forever be loyal to this amazing doctor! read more

Pets are like family, and fortunately for me, the staff at Mokena Animal Clinic feels the same way. We have been patients of the clinic for over nine years now, and there are not enough words in the world to describe the caring, compassionate, friendly, and overall amazing service our family has been shown. I wish they took human patients. Well, I guess they kind of do because they are interested in our feelings too. My experiences are always good- strike that- they are superior with everyone I come in contact with. The knowledge of the doctors is wonderful. They have always listened to our concerns and help us make the best decisions in caring for our pets. The facility is always clean and organized, which is essential. I also think they are priced fairly and competitively. It's been three years since our Black Labrador passed away. The level of compassion from the doctors, the techs, and the front desk staff shown to our girl during her last weeks . . . well, I knew she was in the best hands possible during this difficult time. They are currently caring for our Yellow Labrador, who is over 14. No doubt, the reason she is still alive and happy is because of Mokena Animal Clinic. Whenever we need them, the staff at Mokena is there for us. Not just in her senior years, but when she was younger too. Maybe because I am in there a lot these days refilling meds for my girl, but I feel like this place and these people are my family. The care about you and your pet, and they know what they are doing. Dr. Fazio is an angel on Earth. If you are looking for someplace to care for your pet- and about you-, look no further than Mokena Animal Clinic. They are the best, and I highly recommend them. read more