I'm new to Lake County so my regular Vet isn't here. I made an online appointment for my sick fur…read morebaby. I called to make sure that the appointment went through on their end. I was repeatedly put on hold for 25 minutes. When she came back on and tried to put me on hold for the umpteenth time I told her no I wasn't OK with being placed on hold yet again that she'd been putting me on hold repeatedly for 25 minutes and that I was trying to confirm my appointment for my sick dog. Instead of addressing my sick dog or confirming my appointment she decided to spend the time arguing with me about as she put it she had only been placing me repeatedly on hold for 21 minutes according to her. In the time she decided to spend arguing with me about how long she had been repeatedly putting me on hold she could have more than confirmed my sick dogs appointment. I needed a caring regular Vet in the area what I got was an uncaring argumentative person who likes leaving people on hold. I'd rather drive all the way to Penngrove to my dogs regular Vet that actually cares about pets and their owners than deal with this kind of crap. I saw the bad reviews this place has gotten from pet owners when I came to leave my review. I can understand why now and I didn't even make it there because of a rude uncaring individual who probably shouldn't be answering phones for anyone. Feel free to call me Clearlake Vet. (707) 758-2872. I actually love my dog and want him to have the best care possible not rude people who are more concerned with arguing with me about repeatedly putting me on hold for almost half an hour and could care less about confirming my appointment for my sick dog. UPDATE.. Why even respond to my review with someone from your office is going to reach out to me. Because I left this review 9 days ago with my phone number clearly on it and absolutely no one from your office bothered to call me to address this situation. You might as well not even bother to respond to people's bad reviews and call it a day...

Waited almost a full hour for my appointment, do not have good things to say about this vet office…read more Very disappointed with the service

I just had to put my fur baby down after 13 years together. The vet that I had taken her to once…read moreput me off over the weekend saying I was on a "list", but had to keep calling because they didn't keep the list. My neighbor mentioned doc Jerri. So when I called the other vet at 8:02 am Monday morning and they told me that we wouldn't get in, they would call me later with a DATE! I hung up and tried doc Jerri. They asked if I was a client already and I said no. Before I could even explain my sad situation and how much pain my baby girl was in, they asked if 12:30 would work for me? As hard as it was to make this decision, I was so happy that I had finally found the perfect vet!!! Doc Jerri was so wonderful, they had someone come out and help carry her in for me. Had a comforter spread out on the floor for her and the vet techs and whole staff were so understanding and compassionate, I knew that we had come to the right place. Doc Jerri will be my vet when I am ready to get my new fur baby. I highly recommend them. They truly care about the animals and their families here!!! I live in Lakeport, but will gladly drive to Clearlake to see these wonderful people!!!

Great service!…read more Really appreciate them taking care of my dog today. I really recommend to anyone looking for a vet that will treat your pet like it's their own.

On Sunday morning, January 6, 2019, I brought my pup in for a blood test so that she could have her…read moreheartworm medication and I was also planning to purchase Sentinel from them as well. I have been using VIP Petcare for a while now and most of the time, the employees were friendly and competent. This particular VIP Petcare from Windsor, CA was questionable. Perhaps I caught them on a wrong day but Dr. G. and his two assistants were so business-like they acted like they didn't like animals. First of all, Dr. G. wanted my dog to jump on the examining table but when my dog was reluctant because she was scared and would not do so, I had to carry and lift her on the table and she is not a small dog. Most vets I know would simply have taken the blood test on the floor. When Dr. G. failed twice to obtain blood from my pup's front leg, he decided to try on one of the hind legs and at which point I was asked to soothe my dog because of the assistant not knowing how to soothe an animal. Even the groomers I take my pup to are much more caring and soothing than his assistants. After I purchased a years supply of Sentinel, I asked for a written prescription. One of the male assistants who helped with my dog chimed in from across the room asking, "well, why would you need a prescription when you have to have your pet tested every year"? Too much of idiot to not come up and speak to me face-to-face. I didn't want to argue with the half-wit as I wanted to get out of there. His statement was bullsh*t because I was told by another veterinarian that it's not necessary to have your pet tested every year as long as the medication is given continually and consistently. These people simply want to monopolize on selling their products and services. Indifference toward animals, a veterinarian with a superior demeanor, employees devoid of a sense of humor, and one unprofessional employee with a crappy attitude = 1 out of 5 stars.

Excellent service: Three cheers for the Vet and his tech at…read morethe VIP clinic at Woodland Pet in Ignacio today. They handled a 'crazy' muzzled dog today. Thanks for the excellent service..

We adopted two cats from this rescue, and we were treated with courtesy and professionalism…read more Blythe is incredibly dedicated to the animals she cares for while finding them decent homes. She appears to be the real deal. When our cats were old enough to be spayed/neutered, the staff provided transportation for the surgery to and from the vetinerian. There was no cost to us for the surgey Some of the animals Blythe takes in are at the end of the road- injured, disabled, recovering from trauma or illness. Most folks don't have the patience or time to save an animal in dire straits. It's admirable, to say the least. These Karens complaining about smelling pee or getting feelings hurt by staff are just being petty, trying to discredit these folks doing good work. Find something more productive to do. Blythe and crew are doing a tremendous job.

Found my best friend here! Very caring people that save pets lives. The owner goes out of her way…read moreto make sure these pets are taken care of. To anyone complaining or reading complain to here about smell or presentation, this is not a puppy farm or puppy mill this is a place in which animals are brought to be helped and saved. I read someone complaining about the smell, of course neglected dogs and cats who are being saved are going to have a smell. Here is a perfect example. I was speaking with Blythe and she tells me she's gonna have to call me back. I contact her the next day and find out that someone had randomly left five dogs somewhere while moving. She stopped everything she was doing to prioritize, saving those dogs so of course when she went to get them, it was not like she was picking them up from the groomers, but the exact opposite and yes they smelled obviously it's not her fault the dogs were left in that state, she did everything she could to get them healthy get their shots up to date and to make sure to find suitable homes. When I first read the negative review, I was skeptical and i was being very critical. Don't believe everything you read here keep in mind. There is a bunch of people trying to sell puppies vs save them.

Compassionate Pet Sitting is just that. Compassionate…read more Kris is the perfect person to care for your pet. She couldn't have picked a better name for her business Compassionate, describes her as a pet care giver. She enjoys animals and interacts with them.She does not leave them to amuse themselves. You can do what you need to do, knowing she is there with your pet, until you return. Peace of Mind. It doesn't get any better folks.

Kris is a very compassionate person and will do whatever necessary to make her services available…read morewhen needed. She is kind and good to all animals. Have used her services several years. I would definitely recommend her.

The front and back "staff" were very efficient, empathetic, friendly and professional. I had…read moreinitially left a message for somebody to call me regarding a potential visit to the clinic with my kitty Rusty. The call was returned well within an hour. I was relieved and very appreciative of that. I will return to the Solano-Napa Pet ER Clinic for future needs of my pet(s) I thank them all. Oh, and the veterinarian was exceptional. (Don't remember his name)

Yesterday morning I rushed my sick puppy here. He had been exposed to an unknown toxic so he was…read moreloosing mobility while expressing all his fluids. I had two kids with me and upon arrival the staff met me in the parking lot to help. They listened to my concern for costs while needing to make sure my puppy was ok. After an examination and medication to take home I left at a price that was comfortable for me. (less than my regular vet for sure) The staff was very tentative to making sure my kids had things to do all while my dogs health was still their priority. Thank you everyone! My dog is feeling much better today.

I am so happy I found this place. I was bringing my Lily to a place in Clearlake that was making…read moreher miserable. Every time I picked her up her was like Please Mom Get Me Out of Here!!! And the lady cut her so short even though I wanted it short she razor burned her so Lily Inched so bad that her skin was so red and chaffed. I was told about these gals so I thought what the heck let's go and I will never go anywhere else again. They are wonderful. Thanks for taking the time to sit with me and my baby girl and making her feel welcome.

This is a great place to get our pet food, treats and toys! The owners and staff are knowledgeable…read moreand friendly. Juwon, the groomer, does a wonderful job on our Cockapoo, Oliver, and he is so loving to the animals. I love that they are open 7 days a week.

I took my 13 year old chihuahua here today and I am so happy with my entire experience! The ladies…read morewere so nice and fun and they did an amazing job on him! Can't wait to come back!

Amazing place! Victoria does amazing with each of our animals that go there! Cats, dog, goats,…read morebirds and bunny's!

We have had Leonitis for 6 1/2 years and he is an amazing boi. Highly recommend this breeder. Leo…read morehas a gorgeous coat and great teeth I can't say enough about his demeanor and build.

This is a top notch blessed beautiful breeder! These people love these dog and take great care…read more They helped prepare the pup for my disability. I use crutches to get around and they helped acclimate her to our situation. She is such a beautiful sweet dog with the best demeanor and temperament. Thank you Fam!

I've actually exchanged e-mails with the owner of this place who has provided aprons to all the…read moreemployees a la Home Depot. This is a huge positive change and I'm going in today to buy some animal supplies and lawn seed. I'm glad he took the time to read the review and fix the problem. Thank you, Rainbow Ag. Can't wait to go in later today!

I like this store. Great price on propane. I bought some clothing here. Yea it's a bit more…read moreexpensive than buying online but to support a local business it's worth it to me. Customer service here is great. And yes I do recommend this business