Susan Cannon is spoke highly of in Mendocino County so when my frenchie fractured his leg by…read morerolling off my couch, Wasson staff got me in as soon as possible. Before surgery Dr. Cannon came in and told me what was going to happen step by step. Everything she said she was going to do and how much it was going to cost was exact. All follow ups after surgery was also included. Also neutered him free of charge. I am so happy with this vet office. Thank you for taking care of my fur baby Sparky.

Front desk staff are empathetic and attentive. Vets and techs have always been very attentive to…read moreour cats. We've done their teeth here and they're great about calling to check if you want to do extractions before they do it. We have two senior cats, one who is developing some health issues. They did a lot of tests on her and when it seemed like she was on the brink they brought her back from a horrible stomach inflammation situation. Very grateful to the vets here. We usually are seen by Dr Victoria Johnson. She'll give you all the information you need (and more!). They're also pretty prompt with prescriptions which is great.

These folks were amazing, caring, polite and professional. They were able to schedule a procedure…read moreon our animal in a short time and all staff is all in on providing comfort and confidence with pet owners. It was a bit more than I had hoped to pay. But, if you look at the whole exp in the end it's worth it

Even if they tell you a box will be OK to transport your cat don't believe them they will charge…read moreyou $10 for one of their boxes. This morning, I dropped off my cats one to be spayed and one to be neutered. I brought them in one cat carrier and was told that I needed to have two when I picked them up. I asked the woman at the counter if I could not find a second carrier if a box would work and she said yes, that should work. I showed up to pick up my cats at 3:30 and was told that my box was not adequate enough because it could not be secured at the top. Although the flaps fit tightly together and I demonstrated that, I cut holes in the side for ventilation and we were driving less than 10 minutes away in an air conditioned car. I was told in order to take my cat. I could either take one home and come back or that I have to buy one of their boxes. I told them I would really rather use my box and I was then told that my cat would not be released to me unless I bought the box. I did not want to get into a big altercation yelling and an older woman in a vet office so I acquiesce and bought a box. There was an uninvolved customer waiting with her two dogs who made multiple comments about how she did not agree and I should be able to put my cat in the box to take it home. $10 is not the problem, the problem was being told a box would work and then having my cats held hostage until I bought their product after just having $500 worth of vet work done. I pride myself on being a shop local, a support local business type of person, but I will be going to literally anyone else from now on.

I'm so happy we found Dr. Takesue! Our 12-13 year old little mixed breed dog had a horrible cough,…read moreand thankfully we got her in and found out she has late stage heart disease. We got her on Lasix and she is doing so much better. This vet is top notch! The team that works here is phenomenal, too! It took a long time to get in, but now that we are, I'm so thankful! I would not want to trust the care of our little four legged family member to anyone else.

The best vet in the county imo. Smart, dedicated and committed to this community. Staff is…read morealsogreat imo. I've been coming here for the past 25 years and have been to other clinics which are fine but I prefer Dr. Lisa Takasue overall.

We've never received a return phone call to inquire if they might care for our Lab and Pointer…read more Tried them twice. We get the hint at this point.

The other negative reviews definitely make sense…read more Camping up in Ft Bragg and our pup wouldn't stop scratching in her ear. Was hoping to have them take a quick look just to see if it was something serious, like a tick, or perhaps all was well, allergy, and we could just have her checked out once home. Arrived 30 minutes before they opened and was told by a team member, as she was setting up, that because I was not a current client that there was nothing they could do. I asked whether the vet could take a peek in her ear really quick, I'd pay whatever for the 5 minute peek. AgaIn was told there was nothing they could do. Coming from a family of Vets, I assure you they'd all have taken a few quick minutes to take a peek. Sad that peeking outside the box was such a stretch for them.

On Sunday morning, January 6, 2019, I brought my pup in for a blood test so that she could have her…read moreheartworm medication and I was also planning to purchase Sentinel from them as well. I have been using VIP Petcare for a while now and most of the time, the employees were friendly and competent. This particular VIP Petcare from Windsor, CA was questionable. Perhaps I caught them on a wrong day but Dr. G. and his two assistants were so business-like they acted like they didn't like animals. First of all, Dr. G. wanted my dog to jump on the examining table but when my dog was reluctant because she was scared and would not do so, I had to carry and lift her on the table and she is not a small dog. Most vets I know would simply have taken the blood test on the floor. When Dr. G. failed twice to obtain blood from my pup's front leg, he decided to try on one of the hind legs and at which point I was asked to soothe my dog because of the assistant not knowing how to soothe an animal. Even the groomers I take my pup to are much more caring and soothing than his assistants. After I purchased a years supply of Sentinel, I asked for a written prescription. One of the male assistants who helped with my dog chimed in from across the room asking, "well, why would you need a prescription when you have to have your pet tested every year"? Too much of idiot to not come up and speak to me face-to-face. I didn't want to argue with the half-wit as I wanted to get out of there. His statement was bullsh*t because I was told by another veterinarian that it's not necessary to have your pet tested every year as long as the medication is given continually and consistently. These people simply want to monopolize on selling their products and services. Indifference toward animals, a veterinarian with a superior demeanor, employees devoid of a sense of humor, and one unprofessional employee with a crappy attitude = 1 out of 5 stars.

Excellent service: Three cheers for the Vet and his tech at…read morethe VIP clinic at Woodland Pet in Ignacio today. They handled a 'crazy' muzzled dog today. Thanks for the excellent service..

Top notch daycare, training (positive reinforcement/force free), and boarding facility. Lake…read moreCounty's only CPDT-KA trainer here. Caring, conscientious staff, 2 play yards (shade trees), AC/heated sleep-over accommodations, clean. No aversives used with managing play groups. My dog has been going here for 3 years. Love this place!

They are amazing! They are super patient and loving with my little Kimchi. They are very responsive…read morevia email and it has been extremely easy to book our appointments. We are very grateful that they offer cat nail trims!

These guys are the best. Easy to book, my little guy always comes out looking so fresh. Highly…read morerecommended.

I like this store. Great price on propane. I bought some clothing here. Yea it's a bit more…read moreexpensive than buying online but to support a local business it's worth it to me. Customer service here is great. And yes I do recommend this business

One stop shop for pets and feed. Visiting from out of town and thank goodness they had all we…read moreneeded and friendly staff

We have had Leonitis for 6 1/2 years and he is an amazing boi. Highly recommend this breeder. Leo…read morehas a gorgeous coat and great teeth I can't say enough about his demeanor and build.

This is a top notch blessed beautiful breeder! These people love these dog and take great care…read more They helped prepare the pup for my disability. I use crutches to get around and they helped acclimate her to our situation. She is such a beautiful sweet dog with the best demeanor and temperament. Thank you Fam!

This transporter was very professional and respectful. I called him in advance to arrange the…read moretransport of my old mare who was to be put down at the age of 32. The process was easy, he showed up right on time with a clean truck and handled my deceased horse with care, delivering her directly to the cremation facility.

This morning, my beloved horse was found down in his stall & colic'ing severely. Cotati Large…read moreAnimal Vets came out to assess & examine him, but he needed to go to UC Davis immediately for emergency diagnostics & probable exploratory surgery. I had recently rescued handsome Orion from slaughter & I had not got him to the point to trust me enough to get a halter on him, so we needed someone with a stock trailer & fast. Luckily, Jack Mattern with Mattern Livestock Hauling was available. Jack arrived and was very professional and conscientious of the situation and my horses needs. We loaded him right up with ease. He also already knew the exact streets to take, once we arrived at the freeway exit to UC Davis Large Animal Hospital, which was a relief and made the going easier. Jack was supportive throughout the whole hauling process. Sadly, my beautiful boy did not make it, as his large bowel was too far swollen & necrotic to survive the surgery. After saying goodbye to my sweet, young boy, Jack provided a much-needed shoulder to cry on. I can't recommend Jack Mattern's service more highly, even though the outcome was horrible, Jack was 100% stellar from start to finish.