I had been to the Bryn Mawr location 4 times prior, but they couldn't book my appt quickly this…read moretime, so I tried Malvern. Various issues. When I scheduled, I informed Malvern that my script had been faxed to Bryn Mawr, and was told "no problem," that it all goes to the same place (in the computer), even though they have different fax numbers. Okay, fine. But upon arrival, there was a 10-minute delay while reception searched for my script, then ultimately decided to call my doctor's office to ask for a new one. Annoying, but it gets worse. Results took a day longer to come back than they do at Bryn Mawr, and when they did, they were incorrect / incomplete. The radiologist had to be asked to review the report again, and findings sure enough were missed. Very scary to a patient. The place was totally empty the entire hour I was there, so it is unclear why results took so long. Very frustrating when you have potentially serious health issues being checked, especially when report finally comes and isn't even accurate. I appreciate them being prompt and honest about revising the report, but it would be negligence otherwise. The ultrasound tech, Sima (sp?), was helpful and informed. She was thorough and patient, and gave what little info she is allowed to give, to be as helpful as she could. She was 5 stars, against the deficit created by others, and earned this place ALL of their 2 stars. NOTE: Main Line Diagnostic Imaging is now called Akumin, but they've done little to change the signage or online presence namewise.

Great doctor and staff.. Easy in and out.. Why go to hospital? Staff was caring and helpful.read more

The people that work there are amazing and are efficient and friendly and seem to really care about…read moretheir jobs. The website is confusing because it always appears that every appointment is taken however, if you go in as a walk-in most times, there is no one in the facility.

Always quick "in & out" & lab techs are great. They really know what they're doingread more

This place is so understaffed, they shouldn't be in business at all. I just read other reviews and…read morepeople are waiting up to a month for test and imaging results. WOULD NOT RECOMMEND AT ALL.

Grimey company put a collection out on me for 15$. Which I was going to pay next time I went,…read moreexcuse me if i dont want to enter my credit card information for 15 dollars. On top of that botched my labs a couple times had to go back for recollection. Avoid them at all costs.

I had a great experience at the Labcorp Paoli location. I walked in without an appointment because…read moremy appointment at another lab center nearby fell through. I walked in a little after noon, signed in/registered on an iPad they had set up near the front desk and took a seat in the waiting room. There were three other people in front of me in line, and it appeared that they all had appointments scheduled. I probably waited around 5-10 minutes until I was called back. I then waited another 5 minutes while I was in the examination room before the nurse came in. I was in and out of there in roughly 20 minutes. Both of the nurses that were on duty were great! They were both very helpful and friendly, making side conversation throughout the visit. This was a breathe of fresh air compared to the past few experiences I had at the nearby Quest location down the road.

We visited this place in 6/19/26. Only one person working and she believed that she owned the…read moreworld. After waiting for 45 minutes with my 89 year old mother, I asked her how much longer it was going to take and she raised her voice. Extremely rude as if it was our fault that she had no one else in the office. We left and I will never go back.

Awful experience with tech Jennifer who refused to provide me with ear plugs for MRI.read more

Another really great experience with JOI! Susan and Amanda were amazing and extremely professional…read more They both did a great job explaining and answering all of my questions. They also made being there a lot less stressful with their upbeat attitudes, which I think is extremely important for everyone. I absolutely recommend the Malvern JOI and "Betsy" Thanks for all you guys do!

Camille was incredible. Did 2 days in a row for Function Health blood draws. 17 tubes over 2 appts…read more So easy and such a lovely place.

Wait is unreasonable. Center is not staffed for the patient volume. Basically, if you don't have…read morean appointment, expect to wait an hour. And good luck getting an appointment. My suggestion : go to the labcorp nearby. They seem to handle the same patient volume much more easily. Never had to wait more than twenty minutes, even at the busiest times without an appointment. Will be telling my doctor from now on that I won't use Quest so send my lab orders only to labcorp.

Scheduled an appointment for 7:30 about a month ago, but didn't double check for my lab scripts…read moreuntil the night before, believing my PCP office had sent them. At check in, the tech was understanding, caring, and met me more than halfway. She would honor my appointment once I was able to get the scripts in hand. Took care of that and I checked in as a walk in, she called me back within 7 minutes. Not only was she fantastic but also the tech that took the bloodwork. She was patient and compassionate to my unease with needles and took the time to make conversation and keep me from becoming overwhelmed. It was clearly an avoidable issue on my end, I could have better prepared and double checked and I had plenty of time to. Thank you guys for what you do, for working with me and for being genuine good people.

Sky was amazing. She was so kind and sweet and she even said how grateful she was for her job…read morebefore we started. That was the easiest blood draw ever. Anyone who wrote a negative review - I'd have to question if they even came to this location. I wanna come back just to hang out with these lovely people.

I don't see how this location has 4.0 star rating on GOOGLE BIZ. I dealt with a phlebotomist who…read morewas working the front desk as check in with an ATTITUDE. I asked her if they had an email address to send my doctors scripts to, she replied back to STATE it doesn't work, you can have your doctor FAX it! All the other Labcorp locations always provide an email address to email doctor scripts. Not this location so be advised! Beware of the front desk receptionist who is a phlebotomist as well. I overheard her talking to another customer about what I had asked her, regarding an email address, to send scripts to she pulled the review I posted online and started laughing. Needless to say I walked out with my doctor's script and refused service, since I did not TRUST her after she had billed my insurance provider. I will never return here to this location again! I will be making a complaint with corporate unprofessionalism, poor work ethic, disrespectful, rude, and nasty behavior from this woman who works behind the scenes!

Mennieshia does her job extremely well, most wait times and issues are caused by lack of patience…read more However I enjoyed my experience, I do wish and hope there is more help at this location one day to ease some stress.