The people that work there are amazing and are efficient and friendly and seem to really care about…read moretheir jobs. The website is confusing because it always appears that every appointment is taken however, if you go in as a walk-in most times, there is no one in the facility.

Always quick "in & out" & lab techs are great. They really know what they're doingread more

Scheduled an appointment for 7:30 about a month ago, but didn't double check for my lab scripts…read moreuntil the night before, believing my PCP office had sent them. At check in, the tech was understanding, caring, and met me more than halfway. She would honor my appointment once I was able to get the scripts in hand. Took care of that and I checked in as a walk in, she called me back within 7 minutes. Not only was she fantastic but also the tech that took the bloodwork. She was patient and compassionate to my unease with needles and took the time to make conversation and keep me from becoming overwhelmed. It was clearly an avoidable issue on my end, I could have better prepared and double checked and I had plenty of time to. Thank you guys for what you do, for working with me and for being genuine good people.

Sky was amazing. She was so kind and sweet and she even said how grateful she was for her job…read morebefore we started. That was the easiest blood draw ever. Anyone who wrote a negative review - I'd have to question if they even came to this location. I wanna come back just to hang out with these lovely people.

Every one was very pleasant. This is a very busy office and the girl at the front desk was managing…read moreeverything perfectly.

While from time to time the phlebotomists are outstanding .... there is a major flaw in how this…read morelocation is run. Typically understaffed and as things play out they seldom fail to disappoint. I feel bad for the couple of really good employees as the low energy people around them drag the average down massively. For all the negative comments I see I can attest they are not lying. There are a few good people but unless you know their schedule it is a gamble. LabCorp needs to do better, but they wont it is just another Corporation.... customer satisfaction is not the goal.

Made an appointment online for my son. The staff was nice, professional and the blood draw was…read morequick definitely calmed my son's nerves

I wish I could give zero stars. This was the worst healthcare/lab appointment of my life. First,…read moretheir West Chester location was closed, so after driving there, I drove to this location. I arrived at 1:58pm and checked in. No one called me, so at 2:11pm, I went to the front desk and asked when I would be seen. First, she said I was not in the system. After I gave my name and said I checked in at the kiosk as instructed, she said they had called me twice (they never did) and that it was too late to be seen, even though I arrived at 1:58pm and they close at 2:30pm. I explained that my start date would be pushed back a month and that I arrived at 1:58pm. They did not care, saying I had to come back tomorrow, even though I told them I would not be able to take off work and that I took today off specifically for this. They still refused, then laughed at me after I asked them again to please see me. I cannot believe how rude everyone was. They should all be ashamed of how poorly they treat other people. I don't know what is going on in their lives, but at the end of the day, we are all human and deserve to be treated as such.

I don't get the negative reviews. Just left their office. The check-in was smooth and easy. As a…read morewalk-in I expected to wait, but I was in within five minutes. The check-in attendant was polite and efficient and even kind. The blood tech was cheerful and efficient and also kind. This is my default location.

I'm giving Josephine at Labcorp on Welsh Pool Road in Exton 5 Stars ! I have difficult time getting…read moreblood work completed and usually the technician draws from my hand (which is painful). Josephine took her time, heard my story, and said "let's try your arm" - her very first attempt she NAILED it!! Not in the last 15 years has that happened Thank you so much ! I'll be looking for her in the future when I need blood work! Labcorp - as a company you should consider additional staffing at your location Lisa D

I don't see how this location has 4.0 star rating on GOOGLE BIZ. I dealt with a phlebotomist who…read morewas working the front desk as check in with an ATTITUDE. I asked her if they had an email address to send my doctors scripts to, she replied back to STATE it doesn't work, you can have your doctor FAX it! All the other Labcorp locations always provide an email address to email doctor scripts. Not this location so be advised! Beware of the front desk receptionist who is a phlebotomist as well. I overheard her talking to another customer about what I had asked her, regarding an email address, to send scripts to she pulled the review I posted online and started laughing. Needless to say I walked out with my doctor's script and refused service, since I did not TRUST her after she had billed my insurance provider. I will never return here to this location again! I will be making a complaint with corporate unprofessionalism, poor work ethic, disrespectful, rude, and nasty behavior from this woman who works behind the scenes!

Mennieshia does her job extremely well, most wait times and issues are caused by lack of patience…read more However I enjoyed my experience, I do wish and hope there is more help at this location one day to ease some stress.

This place is an absolute joke. I had an appointment for 12:20pm and didn't get checked in until…read more1pm. Then I went to a room for my bloodwork and someone else getting bloodwork was told to go to the same room. When the nurse realized we were not together she guided him to another room...and did his bloodwork. He had a 1pm appointment. I was so fed up I walked out. Never again going to Labcorp!

This place is horrible, do not recommend. All of the employees were rude and made fun of a friend…read morewithin earshot of her the entire time she was there. Go somewhere else if you can

Amazing!!! I was in the clinic for less than ten mins from check in to blood drawn and out. I left…read moreanother labcorp yesterday after one glance at their situation in the waiting room and found this on Yelp five stars. Come here and get your blood work done efficiently and respectfully.

Excellent experience. I had 7 vials drawn and it couldn't have been easier! Experienced, capable…read morestaff! Thank you

I had a great experience at the Labcorp Paoli location. I walked in without an appointment because…read moremy appointment at another lab center nearby fell through. I walked in a little after noon, signed in/registered on an iPad they had set up near the front desk and took a seat in the waiting room. There were three other people in front of me in line, and it appeared that they all had appointments scheduled. I probably waited around 5-10 minutes until I was called back. I then waited another 5 minutes while I was in the examination room before the nurse came in. I was in and out of there in roughly 20 minutes. Both of the nurses that were on duty were great! They were both very helpful and friendly, making side conversation throughout the visit. This was a breathe of fresh air compared to the past few experiences I had at the nearby Quest location down the road.

We visited this place in 6/19/26. Only one person working and she believed that she owned the…read moreworld. After waiting for 45 minutes with my 89 year old mother, I asked her how much longer it was going to take and she raised her voice. Extremely rude as if it was our fault that she had no one else in the office. We left and I will never go back.

I had a great experience at Chester County Open MRI, scheduled for an MRI of my head. Lisa at the…read morefront desk was very professional and helpful. Steve was so accommodating and very patient with me. He made the entire process tolerable. He took time to explain the process to me and what to expect. I thank you Lisa and Steve for making this MRI experience a pleasant one. I hope I do not need another MRI anytime soon. If I do, I know where to go. Thanks again, I appreciate you both.

I had a very pleasant experience at West Chester Open MRI! from the friendly staff, to easy…read more scheduling, to Steve the Technician doing the MRI. Steve was amazing and very accommodating to my needs. Thank You for everything.