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    Dragonfly Picture Framing & Gallery

    5.0 (1 review)
    Closed 10:00 am - 5:00 pm

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    2 years ago

    Everything went well!!! This lady was awesome to us. We framed a picture and fixed a picture and she did a beautiful job at a great price.

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    Indigo Kitchen and Bath

    Indigo Kitchen and Bath

    2.7
    (15 reviews)
    56.3 mi

    We had custom cabinets installed about three years ago with a five-year warranty, yet the…read morerefrigerator panel is already failing with warping and finish breakdown. What's most disappointing is not just the issue, but how it was handled. We reached out multiple times in good faith, provided documentation, and allowed a service visit, but the concern was dismissed without evidence, without a meaningful and unbiased evaluation, and without a transparent written report. The damage was attributed to moisture or pet activity, which is not supported by the condition shown. The final response effectively shut down further discussion. A warranty only has value if it is actually honored. For context, the project also involved installation-related issues that required water remediation, along with initial cabinet delivery problems including stains, edge peeling, marks, and missing pieces, which was unexpected given the quality standards presented. We chose this company based on its reputation for quality and customer-focused service. Unfortunately, our experience did not reflect those expectations. We will be filing formal complaints with the Better Business Bureau and the Virginia Attorney General's Consumer Protection Section. At the end of the day, how a company responds when something goes wrong reflects its true values. Integrity, accountability, and how customers are treated matter.

    They are punctual and provide good pre-order services. However; they do contract outside for the…read morematerials and do not provide all needed services. They request funds before actual work is done.

    Photos
    Kitchen cabinetry
    Kitchen cabinetry
    Indigo Custom Cabinets
    Indigo Custom Cabinets
    Warping of the refrigerator panel suggesting a manufacturing or material defect.

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    Warping of the refrigerator panel suggesting a manufacturing or material defect.

    Dragonfly Picture Framing & Gallery - framing - Updated July 2026

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