We broke down on a four day trip north, AZ to OR. A /c quit working and a truck was making a…read moreterrible noise. We called Sutherlin Auto care from our hotel and they had us come right down. Benton assessed the problem and we needed a new compressor. He personally made a trip to the next town to get the part. About an hour and a half later, we were repaired and on the road again. The staff was friendly and very helpful. I couldn't say enough Nice complimentary things about the service that we received at Sutherlin auto care! We would highly recommend them to anyone in need of auto repair.

Excellent, prompt and professional service. We had an emergency with our vehicle driving through…read morethe area and were taken care of very efficiently and the pricing was well within reasonable. Thanks a bunch!

I stopped in to get a tail light bulb replaced. Jeff put one in for me and didn't even charge a…read moreservice fee. Totally didn't expect it. He is so kind. I expected to pay for the time it took to remove the cover and put it back on.

great service and value! definitely my go-to local mechanic :) strongly recommend this shop for all…read moreyour vehicle mechanical needs.

Hey ya all! Dave is back!! And he and Darrin did it again! Got me in and out quickly and best…read morecustomer service! Highly recommend! These 2 and their crew are awesome!! Honest & great service!!

Nothing worse than going outside to leave and realizing you have a low tire...and it starts to…read moresnow. I was able to pull in to Gill's Point S without even getting out of my car. This nice man named Isaac came right out and assured me he would check and fill up all my tires for me. I appreciate the wonderful service. I only go to Point S for my tire needs.

Phenomenal family run shop with friendly and thorough service. Came in for an oil change and they…read moreworked on my Subaru with care, will definitely come back here for my next service.

Great service. Everyone is friendly and professional. They went above and beyond to work around my…read moreschedule. I highly recommend.

Always easy to get in and out for an oil change. They have earned my trust by not trying to…read moreoversell services, and on two occasions they saved me money by advising me on where to get small parts and how to take care of minor issues I was having. I felt especially happy after changing out my windshield fluid nozzles with their help. Have been using this place for about three years now, and will continue.

Had to stop in here to get my GLE oil change after a long trip from California to Oregon. Great…read moreguys that work there know their shit and funny as hell I might add. Would definitely recommend going there to get your oil changes done very far and practicing as well.

Friendly, thorough, knowledgeable service. We will be repeat customers…read more Staff were immediately attentive, informative and made appropriate suggestions.

This is where my partner Jesse goes to get our oil changes and they're fantastic. We prefer them to…read morethe North Bend as they're always friendly and they explain everything without making you feel dumb. He was done before the podcast he was listening to was even finished! 5 stars

The reason I'm recommending this business is their integrity. I called to inquire about a radiator…read moreflush. I had one 2 years ago and was told to came back in 2 years due to possible complications if I wait too long. The person on the phone let me know that my Dodge Ram 1500 is supposed to use MOPAR antifreeze which is good for over 100,000 miles! The place I previously had my flush is now out of business! I appreciate this businesses honesty.

What a fantastic place. I drove in there at 5 o'clock closing time on a Friday night with a…read moreproblematic car on a road trip from Roseburg to Portland. He assessed the issue and told me it was not safe to drive it any further. I was hauling a tractor on a trailer and would've had a heck of a weekend trying to manage everything even with AAA. Adam was kind enough to stay late, and his wife helped out by driving to the auto parts store to get the parts that were needed. He got me back on my way and saved me a weekend of problems. In addition, they were helping another stranded driver simultaneously after hours. And they were all doing the work with happy faces. Thank you so much.

I just went in for an oil change. I had been given the car from my brother. They uploaded all the…read moreinformation from my brother to myself into the computer. The staff is friendly and professional. I was in and out in 15 minutes! I rate them a 10!!

Larry the manager is very professional and overall good guy that knows his stuff. 100% would…read morerecommend this valvoline with him commanding the ship.

Tires and Oil change…read more Super fast Upfront price Open Saturday when a lot we're closed Handled a disgruntled employee super appropriately Way better than what I would've Will visit again

When I came in, Tyler made me feel completely comfortable and never once talked down to me for…read morebeing a woman in an area I'm not familiar with. He was incredibly helpful and went above and beyond, not only with my car, but even taking the extra step to fix my headlights. Everyone here is kind, respectful, and treats you equally, but Tyler truly stood out. He was personable, patient, and very informative. He absolutely deserves a raise. Thank you, Tyler! Highly recommend this place.

We were on our way back to California when my vehicle would not start after I filled up at a Shell…read morestation in Cottage Grove, OR. It wasn't a dead battery since the attendant at the station jumped my vehicle and all electronics were working fine and another warning light on the dashboard appeared every time I tried starting the vehicle, it just would not give it enough juice. We ended up calling AAA and we were first told that we should expect a call from a technician within 10 minutes. But we did not hear from that technician after waiting for 30 minutes. That was actually a blessing! We called AAA again, and a couple of minutes later, Corey Ray contacted us. He first asked us if we were OK and if we were in a safe location (almost unheard of in LA:-)). He immediately made us feel at ease and let us know he wasnt that far away. When he got to our location, he introduced himself that he was from Loughead Automative in Drain, Oregon. We were very impressed with how he conversed with us and assessed what service we needed or where we wanted our vehicle towed. He made suggestions since we were not familiar with the area. It turned out we did not need a tow after all since my vehicle finally started but Corey suggested I drive it around the block a couple of times and he would hang around just in case it conked out. Fortunately, my vehicle was fine. Corey then wished us good luck on the rest of our trip. Thanks Corey, for being a personable and respectable young man and inspiring my nephew to seriously hit the gym...lol. We got back to California safely but we will always remember that good people still exist and they are in Oregon :-)

So I had occasion to use the services of Loughead today and I just wanted to give a shoutout for…read moretheir outstanding customer service. Everyone I dealt with was very professional and exceptionally nice. I had a tire blowout on the freeway. They were very quick with their response time, very thorough with their work and I am extremely happy with what could have been a very tramatic experience. Would highly recommend should you ever had need of a towing company.