DO NOT I repeat DO NOT go to Joe's garage. Worst experience of my life. I was supposed to get a…read morepart replaced and they replaced the wrong part and did not plug in the correct part into my engine (alternator DUH!! Wtf) blew up my battery and destroyed it. Tried to get ME to replace it. They will not HELP YOU. They will treat you super poorly. Kathy is not someone you should interact with. She snapped many MANY times, rolled her eyes, belittled, in general unkind and unhelpful. Sincerely could not think of a worse outcome. FYI I replaced my battery and alternator back in 2024!!

Good communication Reliable service…read moreCompetitive prices This is the best garage in Lane county

Had my vehicle at Old Dominion twice in about six months, neither accident was my fault, just bad…read moreluck. After the first one, they did a great job. The body work was spot on, and when I picked it up the whole vehicle was cleaned inside and out. It didn't just look fixed, it honestly looked better than before. Second time around the insurance company ended up totaling it, so no repairs were done, but they were still solid to work with. Good communication, straightforward, and I always knew what was going on. If you need collision work in Eugene or Springfield, these guys are worth calling. Good people, quality work, and they run things the right way. Hopefully I don't need them again anytime soon, but if I do, I'd go right back to them.

I had a fantastic experience with OD when my car needed repair! They were open and communicative…read morethroughout the entire process! Thank you for getting me back on the road!

Formal complaint regarding unsafe used tires sold and improper diagnosis leading to wasted time and…read moreexpense 1. Summary of the issue On 2 April, my Sister purchased three used tires from Big B Tire shop. (Who sells someone three tires?) The tires provided were, in my view, unreasonably worn and potentially unsafe (each appeared to be below ~50% tread; one showed visible dry cracking; and at least one tire was manufactured in 2020). Immediately after installation, the vehicle developed a pronounced vibration/shaking at speeds above ~60 mph. Despite returning to your shop for rebalancing, the issue persisted. Your staff then advised that a wheel bearing needed replacement; however, an ASE-certified technician later confirmed the wheel bearing was not the cause and identified a warped tire as the likely source of the vibration. 2. Detailed timeline * Purchased/installed three used tires. Total paid: [$225]. * After purchase: Vehicle began shaking/vibrating at speeds above ~60 mph. * [Around 12 April]: Returned to shop for balancing. Issue remained. * [Around 13 April]: Returned again; staff stated the vehicle needed a new wheel bearing. * [14 April]: Wheel bearing was evaluated by an ASE-certified technician reported the bearing was fine and indicated a warped tire was the likely cause. * [15 April]: Returned tires to your shop. Tires were accepted back; however, a \$25 restocking fee was charged. 3. Safety concerns Tires are critical safety components. Selling tires with visible dry cracking, significant wear, or structural defects (e.g., warping) can create serious risks, including loss of control at highway speeds. In addition, the incorrect diagnosis and recommendation to replace a wheel bearing caused avoidable delay, inconvenience, and potential expense. Not to mention, when I was bringing them back after buying new ones there was about an 80 year old widow lady who was having similar issues and who had been there three times in the past week trusting these people to help her. It is very sad that there are companies like this still in operation. If it wasn't for me my sister would have blown $300 on a wheel bearing and prob $400 on labor to change out a good wheel bearing for an already good wheel bearing and still have the problem.

don't know what there doing go and waste your money here if you want to regret it. Really sad how…read moreeverything went down

My husband and I have leased cars for several years. Our former leasing agent always used made…read moreeverything so easy. So when we moved to Oregon we really didn't know if we could have such an effortless and ideal experience. I found Oregon Roads online and read all the reviews. We decided to call them to get a feel of what their service would provide. Joy Rose was exactly what we were looking for. She was professional and understood what what we wanted. Leasing from her went smoothly. We traded in our older vehicle and we got the exact car we wanted in the color we preferred and at the price that matched our budget. Flawless and terrific customer service. We highly recommend this company.

We've purchased 2 cars through Carey and the team at Oregon Roads and even considered selling one…read moreof our cars through them. Every experience has been so much better than any of the other places around town. While they don't have the service department or the huge lot of vehicles, the process with them is pressure-free and friendly. Also, you don't spend a whole day at the dealership if you buy from them, they know what they're doing and don't waste time going back and forth between buyer and manager or whatever it is the larger places do to drag things along. They also won't push you to buy something you don't need. Every time we've been there, they've waited awhile before approaching us, letting us look at vehicles without feeling like you're going to be accosted by a stereotypical salesperson as soon as you park on the lot. Also, if you're looking for something really specific, they do offer to do the searching for you and will get you the car you're looking for, if you can't find it here right away. I recommend Oregon Roads all the time!

Interesting place to fuel up. It seems a place where work trucks go. It's not pretty but it works.read more

It's my first time running solo in the trucking industry. Great and friendly service. 10/10 would…read morerecommend.