My van broken down on highway. I called AutoZone near by (1269 W Central Ave, Sutherlin, OR)…read more Douglas from AutoZone delivered a new battery in less than 30 mins, I was *6 miles away). Truly appreciate the timely and prompt help. It was the thanksgiving weekend and did not expect to get help that quickly. Autozone is doing an amazing job. Special thanks to Douglas.

I was traveling from Roseburg back home to Portland (after visiting my newly born first grandchild)…read morewhen I noticed the check engine light on, the temperature gauge all the way into the red and smelling burnt oil. I pulled over to the nearest place to park. I am not knowledgeable about many car issues/troubles. I discovered that the Auto Zone was within walking distance. My plan was to add coolant (after the engine cooled down) and see if that helped with the issue my car was having. The gal behind the counter was extremely knowledgeable, friendly and helpful. After I explained my situation she let me know that the problem could be more than just adding coolant and expressed concern if my car would even make it all the way to Portland. We discussed the possibility of me calling AAA and she offered for me to sit in a chair (she got from behind the service counter), with air conditioning, while I sorted out what I was going to do. This was a blessing as I have a serious health condition and going back into the heat to sort it out I feared would not produce a good outcome. I found out the gal that helped me, Zoe, is the store manager. Rightly so! Thanks Zoe! Great customer service, knowledgeable, and compassionate! Zoe you are awesome!!!

Jody is a very honest & dependable auto body repair man. We…read morewere extremely satisfied with the job he did and due to some extenuating circumstances with our claim with State Farm he had to go above & beyond his call of duty to make it right with us & keep us happy. Highly recommend his business!

Run by honest people! Happy we found them when we ran into an issue on the highway. Thank you for…read moreyour help

Service was great, price was lower than other places, done faster than expected, very pleased with…read moreoverall performance

Great place to take your car. Honest prices and friendly owner and staff. It's so nice to have an…read morehonest auto shop close to home.

Excellent, prompt and professional service. We had an emergency with our vehicle driving through…read morethe area and were taken care of very efficiently and the pricing was well within reasonable. Thanks a bunch!

We broke down on a four day trip north, AZ to OR. A /c quit working and a truck was making a…read moreterrible noise. We called Sutherlin Auto care from our hotel and they had us come right down. Benton assessed the problem and we needed a new compressor. He personally made a trip to the next town to get the part. About an hour and a half later, we were repaired and on the road again. The staff was friendly and very helpful. I couldn't say enough Nice complimentary things about the service that we received at Sutherlin auto care! We would highly recommend them to anyone in need of auto repair.

So I had occasion to use the services of Loughead today and I just wanted to give a shoutout for…read moretheir outstanding customer service. Everyone I dealt with was very professional and exceptionally nice. I had a tire blowout on the freeway. They were very quick with their response time, very thorough with their work and I am extremely happy with what could have been a very tramatic experience. Would highly recommend should you ever had need of a towing company.

Would NEVER recommend. I have been waiting for over 4 hours and they never showed up. Went thru AAA…read moreand they weren't able to communicate efficiently that they couldn't manage to help with this job. 0 out of 10

Chris the owner and tech treated me with utmost respect when my car was overheating. Fixed it at a…read morevery minimal cost. I would recommend this place. They know about cars and have great customer service.

They performed a smog check for me . They were willing to accommodate a change in my schedule on…read moreshort notice. The Service was performed in a reasonable period of time, and best of all they had interesting reading material in their waiting room.;)

The water pump on our f-150 disintegrated on I-5 in heavy weather on a Sunday. Threw the serpentine…read morein the process. Limped off the freeway to safety. Discovered MMSC, who was ready to roll first thing Monday morning when parts stores opened for business. They got the parts, got the job done, and got us back on the road by lunchtime. Saved our bacon. These things aren't cheap, but MMSC was a value for us.