My family and I have used Dave's Pest Control for 15+ yrs. I'm giving a 4-star rating. However, my…read moretechnician, Marissa should get a 5-star rating as she's always pleasant & professional; has a good knowledge base; answers questions and stays on top of issues. I'm delighted with her service. The reason for 4-star rating is because I'm disappointed with the office/phone service as they've been reluctant to reschedule when work requires me out of town & unable to be home for my appointment; they make you feel like we're interrupting them. Several times they weren't even able to find my account in the system. If you ask to speak with a manager, they act as if they don't understand what you're saying. When calling on the phone, we don't get the great customer service as we've had in the past. But I'm thankful for Marrisa's attentive service on site.

I love Daves Pest Control their technicians are top notch. Ever since I hired them I really don't…read morehave a bug problem anymore. For years I was using Drakes and they never fixed my problem. They never put traps in or nothing. Daves puts Traps in. One thing I am not happy about with daves is their scheduling policy. They don't set up a date for your next visit until they get back into the office and a few days before they are due to come they give you a suprise text. If you don't request morning time or afternoon time you are put on an all day wait and when you call to find out what time they are coming the person who answers the phone ( who speaks English with a accent ) doesn't know and says they will call you back and sometimes they don't. If it wasn't for the Techs I'd be somewhere else now. The techs however do a great job. I hope they fix this gargage with the scheduling.

In June (2019) we used Todd at Universal Pest Control to handle a major job at my girlfriends home…read morein Daytona beachside, after the property had experienced an on-going termite problem for many months. (Spot treatments by another pest control company had not worked and they kept coming back, and the other company had advised us that they could not tent the house due to technical problems.) Todd took the trouble to fully research the challenges, and figured out a way for the entire house and separate garage apartment to be tented and fumigated. He did an excellent job of arranging for the tenting and personally oversaw the entire job from start to finish (3 days), including personally inspecting the home to ensure that it was OK for us to move back in. He then came back a week later to check in on us, and to check the health of the plants that we had gone to a lot of trouble to save, as some of them had to be tented (they survived thanks to his advice on how to protect them). And all this at a very reasonable price versus other quotes we obtained. Needless to say we were highly impressed with his work, have no more termites, and cannot recommend him enough.

I was referred to Universal Pest Control by a friend to control a swarm of bees living deep inside…read morea tree on my property. Todd quickly responded, detailing my options on the best way to handle this troublesome occurrence. I couldn't be happier about they service and speed with which things were handled! Thanks Todd!

I had been a customer for over 5 years until I got the worst customer service and multiple excuses…read moretoday as to why I was dropped from their system/schedule. I was actually told that when nobody showed up for my lawn treatment "I needed to call". ..really?? When I said I felt it was in their interest and they should have contacted me. I was then told to find another company. Terrible customer relations, service and attitude from the office Thumbs down!

I like these guys. Had a little bit of trouble getting invoices at first. That is working well now…read more The lawn looks better after a year than when Massey had the contract. Good stuff.

This is how a pest control company should treat their clients.. Two technicians came to the house…read moreand did a very thorough inspection. They were derailed and I appreciate that they valued my property and business. Thanks Gents!

I think the photo's speak volumes about what the Service Manager did to my backyard lawn when he…read moremixed up a special formula to treat the Dove Weeds. This problem has been going on since 7/27/23, over 4 months! His mixture has killed everything! Don't know if it will ever come back. The Manager was out again to personally treat my lawn on 11/18 and stated he would be in touch with me monthly to keep me updated on the progress. Coincidentally on 12/11, I received a form letter from the Orkin Regional Manager stating that my account has been "transitioned" to TruGreen and to contact them with any concerns. Upon receiving the letter I immediately contacted the Service Manager and left a voicemail for him to return my call. Haven't received a call back as of this posting. They literally dumped my problem onto someone else's lap. This is a problem the Service Manager assured me would be taken care of. Come to find out all along it was lip service. In short I had a beautiful plush, green lawn which is now burnt in spots. I'm thinking it would have been better leaving the Dove Weed alone, at least it was green. I WOULD NOT RECOMMEND ORKIN TO ANYONE! I've contacted several consumer advocate organizations in the hopes they can offer me some help.

I went to fence outlet two weeks ago there was nobody in there. They told me they needed to come…read moreout and measure. i provided all my contact information and that was the last I heard of them. I explained that my dogs were getting out and I needed fencing installed as soon as possible. If you say you're gonna follow up, follow up

Very Happy with "Fence Outlet" who installed Our New Backyard Fence Recently! Justin D., who is…read morethe Quote Person, came out after we scheduled & measured, filled out paperwork & he gave us a Quote right away, did not have to wait a couple days or so to receive it by Email! Liked that Idea Very Much!! Took a Couple of Days for the Permit, once done, they Scheduled within a couple of Days!! It's Completed, Thank You to Justin, Tami, & All Staff who did a Wonderful, Efficient, Professional Job!! A+, Highly Recommend!

Best tree service around! Very experienced and did a great job. Cleaned up all debris. Highly…read morerecommend Alex and crew.

We had Alex and his crew come in and trim our trees and palms that needed it badly. They did an…read moreexcellent job. We've had numerous tree services in the past and none of them did a great job as Alex and his crew. We will definitely have them come back next year. Not a bad price as well.