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    Drayp Interiors

    5.0 (3 reviews)
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    Commercial interior design

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    Five Star Property Management - Small stain in carpet

    Five Star Property Management

    (52 reviews)

    Five Star Property Management in Pocatello is well established and a reputable business here in…read morePocatello. I did not hesitate to rent one of their properties. Whenever I had a problem it was addressed very quickly except one issue that was never fixed (the constant running of one of the toilets). That is why I was so incredibly disappointed when I learned that they took out almost $600 of my deposit to do "repairs" as they stated. I have NEVER had any amount of my rental deposit not refunded to me... NEVER!! I always leave the rental in better condition than I received it. In fact, the place I rented from them was not left clean. The interior of the windows were filthy, items were left in the kitchen cupboards, along with hair items left in the bathroom drawers. No biggie.... I just cleaned them out as I unpacked. But now that I see how they nickle-and-dimed me from my deposit I am not only shocked but extremely disappointed. They claimed nail holes and painting in the amount of over $500. Seriously?? I use the tiny picture hooks that barely leave a hole. Yes, there were a few places I had to put an anchor in the wall, but there certainly wasn't over $500 worth of damage as they claimed. What's amazing is because I had moved out of state I called Five Star a few weeks after moving out to make sure all was good with the place. I was told that everything was great and that they "didn't have to do hardly anything" in their exact words. So, as I patiently waited for my large deposit to be returned to me, which you should know they hold on to for the full 30 days after you move out. As their employee Kevin stated, "they usually use the full 30 days". Why? The lease states that it could take "up to 30 days" to receive your deposit back. They didn't mail me my deposit until after the 30 days had lapsed. Doesn't make sense especially when I was told by their staff two weeks prior that "everything was great and they didn't have to do hardly anything". So... I am shocked by the way Five Star not only held onto my money longer than their written move-out policy claims, but I am extremely disappointed by the way they literally stole a large part of my security deposit. Had it not been for the underhanded theft of my deposit I would have given them a 4 or 5 Star rating. But that is not the case. Shame on you, Five Star, for being so greedy. Mark 10:23- And Jesus looked around and said to his disciples, "How difficult it will be for those who have wealth to enter the Kingdom of God!!" Mark 10:25- "It is easier for a camel to go through the eye of a needle than for a rich person to enter the Kingdom of God"... as Jesus also stated. I Timothy 6:9-10....But those that desire to be rich fall into temptation, into many senseless and harmful desires that plunge people into ruin and destruction. For the love of money is the root of all evils". So if my money brings you happiness here in this world of sin and greed then I shall give it to you without hesitation.

    Don't do it. They will rip you off. I don't know how they stay in business. They didn't fix our…read moreheater for 3 days. We had a new born and they offered a space heater for a 2 story apartment. We should have been put in a hotel until it could be fixed. We had the carpets cleaned by their preferred contractor and they redid them saying some bs We had a professional cleaning done and they charged us for another one. If you do rent from them take a ton a pictures of everything because they will charge you for everything when you leave.

    Drayp Interiors - interiordesign - Updated August 2026

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