Amazing service! Thank you to the Auto Zone team that helped me with my car. They were kind and…read morecaring and attentive. It's so refreshing to go into a place of business and be treated respectfully and welcomed rather than be treated as an inconvenience.

Great shop, great employees. It's what you expect from an AutoZone. Good people that work there…read moreand very friendly.

I love this store. The customer service is outstanding. I'm working on a project car and the…read morestaff here has been terrific in helping me identify the appropriate parts and even suggests tricks to make the install easier. Can't say enough about these guys.

I just had the best customer service experience at this shop. I can't say more good things about…read moreit. From being greeted at the door to being updated on where my truck was in the process, everything was right on. Since Discount Tire bought tire rack, the combination is really unbeatable. The New Bern shop is new and is well equipped.

Came to town on family business. Had a problem with a leaky tire. Caleb found a bigger problem…read more Tragedy averted! Many thanks to Caleb and Robert for excellent customer service.

Shout out to Nessi! Very knowledgeable, polite, and handy. We needed a headlight replaced. She was…read moreable to find what our car needed and installed it at no extra charge. The entire experience took around 20 minutes and cost less than $19.

So I walked in and gave the Jenn Z, young man several seconds to get off his cell phone to…read moreacknowledge me... I informed him that since I purchased a break light bulb pack several months ago, if he could put the little bulb into my other brake light. With a blank look says, sorry we don't do that here. So in order for me to buy the first pack and them to install that little lightbulb with a tool that I don't have, I asked him if he could install the other set of bulb that just burned out. He said no it's against our policy. The elderly man working next to him says "I don't know what's going on. I don't know what you're talking about". Nice guys. Try to be a little bit more friendlier, get off your cell phone, smile, and have a little customer service like you did the first time.

Great customer service Anthony went out of his way to help me find the parts I needed. All the…read moreparts stores in this area need to take a lesson on customer service and how to use a catalog not just a computer from them.