Just had a set of new tires installed at this New Bern Discount Tire, and was treated with the…read moreutmost respect and professionalism. I had a screw in my tire that I wanted to have plugged but knew that my current tires were near expiration so I opted for full replacement of all four. Chris showed me several options and pointed out which tires had the best rebates and the ones that would best suit my driving needs. I have used DT in the past and will definitely use them in the future. I highly recommend them not only for their prices - which are very competitive, but for their courteous and professional service.

Came to town on family business. Had a problem with a leaky tire. Caleb found a bigger problem…read more Tragedy averted! Many thanks to Caleb and Robert for excellent customer service.

Been using this Advance Auto Parts for years. Most of the employees that have been there for quite…read morea while and are inviting and always friendly. I buy a lot of parts and these guys and girls go above and beyond to help find hard to find parts. I refuse to shop at other auto parts stores even if the other store has it in stock I will wait for Advance to get the part. I am 100% faithful to this store. Now obviously they do not make the parts they sell so you can't blame them for inexpensive parts if they fail but the store is great.

Ron could not have been nicer if he tried. He put my new wiper blades on in less than two minutes…read more A pleasant experience all the way around!

I love this store. The customer service is outstanding. I'm working on a project car and the…read morestaff here has been terrific in helping me identify the appropriate parts and even suggests tricks to make the install easier. Can't say enough about these guys.

The young manager who helped me was awesome. I was purchasing a battery and showed me all the…read moredifferent ones applicable to my car. Great experience and will always come back.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

There is one guy at this store worth his salt, the manager. The rest, unless you can tell them…read morewhat you need or have a part number the visit is pointless. I needed a 35" 4 rib belt. The bone-head behind the counter said he can't do anything without a part number (not that he seemed interested in helping to start). He couldn't understand that make model would not help. Seems advanced auto can lookup what I need. So today's experience was lousy.

I've been to AutoZone stores from Seattle, Wa to New Bern, NC. The people who work there have been…read moreconsistently helpful and have even gone above and beyond expectation on several occasions. I'm not sure what their hiring practices are, but they're working!

Dead battery, ugh! Advance came through for me quickly. Cheyenne is my hero! Thank you for taking a…read morenot-so-good day and making it great! Excellent customer service experience. I highly recommend Advance.

One of the few auto parts stores in New Bern that accepts and recycles used motor oil. At least,…read moreit was the first one that I found after I had called 3-4 and learned that those stores did not recycle used motor oil. Take in your jugs, dump the oil into the barrel, dispose of the containers in a lined bin, or take your jugs home. Either/or. No charge for the service and you're being eco-friendly. The staff here was brilliantly pleasant and the store was quite busy.

Shout out to Nessi! Very knowledgeable, polite, and handy. We needed a headlight replaced. She was…read moreable to find what our car needed and installed it at no extra charge. The entire experience took around 20 minutes and cost less than $19.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Very good service and really nice people. i'm from out of town. I needed an oil change. They got me…read morein the same day even though it was the end of the day.

Black's Tire & Auto Service was a lifesaver! They were the only shop in town that had my tires in…read morestock and they got them changed super fast same-day. Friendly, helpful staff made the whole experience easy. Highly recommend!

This family owned business is wonderful. They know their products, the community, customers, and…read moreprovide excellent products and services.

From the owner: Carquest is a locally owned and operated auto parts store that has been serving our hometown for…read moreyears. We stack decades of hands-on experience like playing cards to get our customers the right answer, the right part, right now because in our business real answers from real people are crucial. Carquest customers always get a quality, local parts experience while also being backed by Advance Auto Parts and the largest parts distribution network in the industry. But we're not accountable to a corporate spreadsheet like our big-box competitors. We answer to the legacy of family businesses and to the towns and neighborhoods we grew up in. From the repair shop to the Little League field, we're here, and we're committed to you.