What a great shop and the Manager is very cool and personable. I pulled in with no appointment with…read moremy Daughters car and an AC that just wasn't cooling right. Daniel got me right in and took care of me because I had to have the car to her the next day and wanted to surprise her with a working AC. I highly recommend this shop and they stand behind their work.....

Had pre-buy inspection done on a 4Runner. They were extremely thorough and friendly. Would…read morehighly recommend for any auto repair you may have. Rusty

Will NEVER use Mike again. Still waiting to get our car back after paying for the parts 6 weeks…read moreago. Mike told us 2-3 weeks time to do the work after parts were paid. They have lied and given us excuse after excuse as to why it hasn't been finished. DO NOT TRUST MIKE!

Mike did a super job repairing my vehicle from hail damage. He was easy to work with and did what…read morehe said he was going to do.

Randy has had Ms. Randolph's Buick Enclave for the past 8 months. Ms Randolph purchased the…read morevehicle from a private seller and within months, started giving her trouble. Randy stated that it needed a new engine. He put an engine in it for around $7000 and sold her a 2 year warranty through his business and now claims that he cannot fix it. This is not the first attempt at repair. It took nearly a year for the engine to be installed and was in and out of Randy's shop from December 2021 until Spring of 2024. Ms. Randolph has maintained auto insurance on the vehicle at $200/month since the day of purchase. In four years since the car was purchased, Randy has been in possession for nearly two of those years. Ms. Randolph is a widow, a single mom raising her three children, one of them a special needs child that requires a somewhat cumbersome stroller that she can no longer transport. When Ms. Randolph wants to do anything with her family, she now has to make two trips to her destination and two trips home with her current smaller vehicle And must remain local. Ms. Randolph has been more than patient. I can attest that I called today to speak with Randy only to be told that he was at a "boat shop or bolt shop" and he would call me back. He did not. I am not sure why this previous loyal customer is now no concern to Randy's Tires And Automotive. Randy has had possession of the vehicle since November. Ms. Randolph has had to cancel vacations and Randy has turned a deaf ear to her requests. Randy threatened that he was just going to have her come pick up the vehicle until he was reminded that it was running when it was dropped off, and the engine that he installed was under a warranty that he sold her. I will update this review as time progresses. Perhaps if enough people spread the word about how Randy preys upon the most vulnerable around Panama City, he will modify his business practices. Please stay tuned for further updates on other social media platforms as well as as local television news agencies so that I can forewarn future victims and spare them years of frustration. Randy, did I leave out any details or even slightly embellish the truth in any way? I look forward to your eventual reply and more importantly returning Ms Randolph's vehicle back on proper working order On a timely manner.

Randy is the best! He has serviced all of my vehicles since 2008. He is reasonable, trustworthy and…read morehas certified mechanics.

Bill's transmission totally scammed me out of $3K for a so called transmission repair the car did…read morenot need. Ended up having to entirely replace the transmission 2 months later. If they had said the transmission needed to be replaced, I would have let them do that. It sucks that they ripped me off and probably didn't do anything except maybe switch out or disable a sensor (per my mechanic who is replacing the transmission).

Chevy truck transmission blew a line and was towed to Bill's on a Sun pm. Picked up on Tues before…read morelunch, with a very reasonable bill. Dave at the onset was efficient and timely, and Brandon delivered great service as well. Apparently, the service techs know what they're doing! Quick, easy, and painless. Almost unheard of these days. Great Job! Thanks

Tuffys has been caring for my 2013 Honda Accord since 2024. At this point I would not want anyone…read moreelse to service my vehicle. They communicate clearly and frequently when I take my vehicle in for service. Everyone is super kind and they truly treat you like a family member. Even when there was a difference of opinion recently, the owner told me I was part of the Tuffy family and he was available to meet. This meant a lot to me. All is good now just like in a family. You can't always see eye to eye on everything, but being able to confront the issue and discuss is something rare in businesses today especially with the owner of that business! So a huge thank you to Gary! A huge thank you to Joey and Susan for always smiling and taking care of me! And I certainly cannot forget David and Phillip! THANK YOU BOTH! They actually see to my vehicle and make sure I am happy! Yes, I recommend Tuffys Tire & Auto Service Center in Panama City Beach, FL.

Firestone reported cylinder#3 thread repair need for spark plug and new battery. The manager was…read moreunable to make prepare. Firestone did NOT charge for diagnostic. I towed the van to Tuffy and inform them of the problem according to Firestone. I asked Tuffy's to include in the estimate with all the spark plugs replaced and battery. I agreed... I was an outer towner. The vehicle was repaired. Unfortunately, the next day when looking at the itemed bill. I noticed a charge of $73.34 for charging system. I contacted Tuffy's and inquired of this charge. I was told that this charge is to check the systems: alternator and starter, to warrant the battery. I informed him that NO ONE told me I would be charged. He apologized, not present when I was given a verbal estimate prior of work and said this is what we charged. I informed him, " This is Bad business." The call was over. Furthermore, again looking at the itemized bill, I notice the only ignition coil replacement part was $148.98. I was surprised!!! This was over a 100% markup. My only concern was not informing me of the additional charge and excessive markups The work was done as promised.

Mike and his team always gives a quick estimate. They do great work. I've been going to him for…read moreyears and will continue to do so. Highly rated!!!

Mike does great work and is honest with you about the progress of the job, he doesn't BS you. He…read moretakes a little more time than other body shops, but the work gets done right the 1st time!

If I could leave Henry's a million star review I surely would!!!!!! John and Rhonda saved us on a…read moreroad trip over to the panhandle for a wedding!! They went above and beyond to get the parts and squeeze us in when there was no availability till the following week!! We are sooooo very thankful and they are a delight!!!! We were back on the road the very next day!! If you need work done Henry's Imports is the ABSOLUTE BEST!!! Thank you!!! Love the Myler's

The service here is amazing. I was immediately seen by one of the capable mechanics who fixed the…read moreissue with my car. He gave me good tips and he went out of his way to show me how to perform some basic maintenance on my car giving me the tools I need in the future. These are good kind people who are there to help you. I drive a volvo and I will absolutely be coming back to Henry's if I need help from them in the future! They should have a 5 star rating for their team! If you have a luxury vehicle that needs to be fixed in Panama City or surrounding areas you can trust this team. Thank y'all so much!

good shop . Always gives honest advice, diagnostic without giving nonexistent issues to add to the…read morecost.

I took my daughter's jeep to Ronnie's in October of 2025 to replace the radiator and thermostat…read more They completed the repairs in a day, which is rarely seen today. Nine months later the jeep began overheating when speeds over 60 were driven. Called them and they had me bring it in. Was afraid it was a head gasket or some other problem, but they again had it repaired within a day, told me no cost as the thermostat had locked open and was under warranty. In today's world I expected to be charged, and their honesty was greatly appreciated. Very competent employees and owner!