Nicole was incredibly helpful when we visited the showroom. She went above and beyond to meet our…read moreneeds when other businesses could not. She was able to locate what we needed quickly and helped solve our problem. I would recommend working with Nicole at Builders Plumbing & Heating Supply.

The showroom has many items and samples on display. It was a little overwhelming for me…read more Then Erin Smith stepped in and easily presented options that helped me select materials and fixtures for my project. I appreciated her expertise as well as her patience in working with a novice like me. Jim G.

The Top Shop Team did an outstanding job on a tricky project. They could have taken a shortcut but…read moredidn't - they did it right! On time, professional, friendly and hard working! Fair price for the work. Highly recommend.

Great people to work with, and really quality work for a good price! They installed new counter…read moretops in our kitchen last week and they could not have done a better job and it looks so good! We had been told by a big box store we would need to have a seam across the wide part of the big L shaped counter, Top Shop was able to put a tiny seam at the sink, cannot even see it. Friendly, helpful, and great work. I do not see how you can go wrong working with this place.

We did a partial remodel of a full bath. All went well and according to plan and schedule. All the…read moresubcontractors were great and professional. This was our 3rd bath remodel with McDaniels... we highly recommend.

I agree with other comments that if you don't have a huge project needing done McDaniel's does not…read morewant to be bothered. In October 2025, we chose to remodel our bathroom. We chose McDaniel's because we prefer to support local when possible, and we felt we would receive more personal and professional care from them than from a big box store. Nicole R. (our designer, who was more of a salesperson than a designer) was a total disappointment. Her communication skills were almost non-existent. We were often waiting days to weeks (even with reminders) for her to return a call or an email. When she chose to communicate, she was abrupt, condescending, scattered in her thoughts, and made promises to appease us, but later nothing came of her promises. It is now April and the project is still not completed. We had to pay $100 before McDaniel's would measure the area. Nicole did not accurately measure the height of the vanity and the length and height of the side-splash resulting in me either not using the side-splash or paying to have the new drywall cut into in order to move the electrical up. On February 5th I sent Nicole a picture of the error and she said she "would be out ASAP." Later that day she emailed that she would be out March 9th. Upon sharing my concerns about the length of the side splash Nicole explained that it was customary to measure the side splash longer than needed and the construction people would cut or grind it to the correct size. I cannot imagine all contractors have the tools to do this. As far as the electrical outlet placement and the height of the side splash is concerned Nicole agreed it was not acceptable and offered cutting it to 1" in height. I told her that was not acceptable and that I wanted the electrical moved up. She agreed if it was her house that is what she would want done and said she would immediately get with their construction person. Not ours, theirs, since it was her mistake. I waited another three weeks and two days to be contacted by him, all the while reminding Nicole every week that we needed closure. On March 24th Eric from Granite Construction called. He said he would have someone out that afternoon and was going to email me a work order for my signature. I waited approximately 30 minutes but rather than the work order I received the name of an electrician and told that I would have to pay for the repair. In total frustration I contacted the owner/manager of McDaniels, Don Jessup. He said he agreed with some of my points (many are not mentioned here) but since we used our own contractors, McDaniel's is not accountable. (Their contractors wanted $16,332 for a small, typical bathroom.). He offered to refund the side splash and six vanity handles (that I paid $90 for but never ordered), but since then he has chosen not to answer my emails about how I need to go about the return, paperwork, etc. At this point I feel I have given McDaniel's every opportunity to make things right before posting this review. I am hoping to save others the unprofessionalism and lack of respect I received. As of April 6th (today) I have not received any communication from Nicole regarding whether the electrical problem has been resolved, asking me if I was pleased with how the bathroom turned out, or thanking me for my business. Nothing from Don Jessup either.

In Sep, 2020, we ordered a recessed medicine wall cabinet from the Kitchen Shop through their…read moredesigner Sara Whitmire, having provided her a detailed diagram and shop drawing with exact specifications, costing us $641. When it was delivered on November 13, it was 1 1/2" over specifications. We were repeatedly unable to contact Sara, so our contractor re-fabricated the cabinet, costing us $150. On Dec 9, Sara agreed to refund us that amount due to their error. Today, more than a month later, the manager, HAVING BECOME AWARE OF THIS REVIEW, contacted us and said a check would be sent to us. We recommend anyone having issues with this business also contact management, so that they can be aware of any shortcomings in their staff's telling of the truth or fulfilling its obligation to provide quality customer service.

my experience with the kitchen shop of Lansing was frustrating at best. Harry was incompetent in…read moremaking sure all of our cabinets and trim were ordered correctly. every time I turned around I was giving them more money to pay for something he forgot to order or said we didn't need. My cabinets are beautiful however the stress level caused by mistakes made not sure its all worth it! My kitchen still is not complete because my sink wasn't ordered pushing my project back another 10 days. Stay away from Harry and the Kitchen Shop if you want a smooth stress free remodel!!

They came out for an issue in the basement and were the most professional and personable people…read moreyou'd meet, they did not overcharge and offered several remedies for the problem, I would recommend this company to everyone looking for a plumber!

I've had the unfortunate opportunity to try many different plumbers in town before finding Miteff…read moreplumbing. They are now the only plumber I trust 100%. Even when they have a very busy schedule, I'd rather take a cold shower for weeks before I call anyone else. They are honest and straightforward, fair pricing, friendly, and highly professional. You will have peace of mind knowing Miteff will do things the right way and clean up after themselves.

I am not pleased with Izaak's installation of my storm door. First, it isn't closing properly half…read morethe time. And secondly a friend of mine pointed out that he used paper instead of wood behind the space where the door latches.

He was very responsive and had appointment made then he just stopped responding and didn't show.read more

I am in love with this place! They have an awesome variety of teas and coffee. I come here to…read morereplenish my tea stock at home since they sell high-quality teas from around the world. Aside from tea, they have an awesome assortment of foods from different countries too. Their home decor and other products are super unique, I love shopping here whenever I get the chance!

For a business that thrives on selling diversity, it is a bold choice to be racist toward your…read morecustomers. I went in with three of my friends, 2 of whom are indian. When we got in line to checkout I was greeted and asked how i found everything, very typical retail work questions. That was fine. When it came time for my other two friends to check out, the entire dynamic shifted. No form of hello or asking about how they were, nothing at all. The employee didn't even look at them, only their items. They said nothing the entire time, except for the price, and handed the bag over without even looking up. If it had only been this one employee I might have let this slide, but everyone in the store had similar reactions. Truly disappointing for a store upcharging on less than authentic "world" goods.