This is a tattoo, an art piece that makes the CUSTOMER happy. Customers do not get a surprise tattoo from the guy putting the tattoo on happy. You are customer based business, and that 'chip' you have on your shoulders needs to be knocked off. Advice is one thing, attitude is another. The tattoo person made $100 to do a sketch on a piece of paper, enjoy it and I hope you don't choke on the dinner we bought you. read more

Dreamworx Ink - Piercing Near Me - Woodbridge, Ontario

The first time I came here, was simply for my daughter to get a cartilage piercing. She was treated wonderfully and Ivana explained the whole procedure as she was going through it. My daughter said the piercing was relatively painless. The next time I came in was for my own (and first) tattoo. They matched me up with Bear, who was (is) sweet and listens when you discuss the tattoo you want. He immediately put me at ease and when I came in to actually get the tattoo, he made sure I was comfortable, and his area was impeccable. Today I booked my second tattoo appointment and was treated like family, again. I chatted with the owner and even saw how they handle "emergencies". A client fainted and they were on top of it right away, making sure he was okay, got him comfortable in a chair and kept an eye on him. Can't wait to get tattoo #2 here! read more

Dealt with Ben, very unprofessional and rude. I asked him to provide my consultation in writing. He quickly said absolutely not. "I do not want to get sued, so I put nothing in writing!" He then refused my business and cancelled my consultation because he said I sound too risky. VERY UNPROFESSIONAL. read more

2.5/5. Customer relations is lacking at this shop. I've been following their work for quite a while, before Lu became their star artist even. I've been in the shop three times in my life to get a quote from them. The first time was to find the cost of a piercing - probably back in 2010/2011, which was overly expensive. The only good thing from this experience was that the receptionist was actually friendly. The second time was mid-2015. I wanted to get a small tattoo - an outline that was 2x2 inches. The receptionist was incredibly snobby and didn't seem like she wanted my business. She suggested I fill my tattoo idea with black in some areas, which I was reluctant to do. She seemed to entertain my idea, until I asked how much it would cost. Her whole attitude changed at that point. I was quoted $250 for a non-fill, and $350 if my tattoo was filled. Seriously? A 2x2 black outline filled or not filled for that much? I asked the simple question of what their minimum deposit was, but she said she wouldn't take it from me because it seemed like I didn't know what I wanted, and went of on a small rant on no-shows - mind you, I do know what I want but the price was just double/triple what I was quoted at other tattoo shops in Toronto. I just wanted to know how their deposit policy worked. The third time I went, it was a bit better. It was in October 2015 to get a quote for a filler tattoo, a symbol in black. The owner was there to quote me this time. I was immediately greeted when I walked inside, and when I showed him that I wanted a filler tattoo next to an existing one, he looked at me and asked me why I didn't just go back to my other shop. I was confused because I thought he would want my business. Anyway, he didn't give me a quote right away, asking me what shop I went to, who did the existing piece I did have, and how much they charged me. That's when he gave me a quote. I said I would think about it and left. I don't know why he refused to give me a quote until I answered all his questions. It was bizarre. Overall, I can tell that this shop has talented artists: Lu and Nina, but based on how reception has treated me, that is where things fall short. read more

From the second I walked in the door I felt comfortable. This is not a dirty hole in the wall shop. It is clean bright, comfortable and welcoming. The front desk staff Em and the owner (whose name slips my mind now) were very friendly talkative and a pleasure to deal with. Really breaks the stereotype of a typical "tattoo parlour". As such the clientele tends to be a little older and more professional, which also made me feel much more comfortable. This is not a place to get something "quick and cheap", this is where you get a detailed, one of a kind work of art done. Some people complain about the prices, however, in life you get what you pay for. I had the privilege of having my work done by Lu. She is incredibly talented, a true artist and a great person all around. Lu is easy to talk to, laid back, and full of ideas and creativity which made the experience even better. I gave Lu an idea of what I wanted and let her have a bit of creative control with the design. She really took things to the next level and I have an amazing one of a kind piece that is just a pleasure to look at. If I had one "complaint" it would be the wait times to see Lu are quite long (booking 15 months in advance), but I guess thats what you get for being the best... read more

I literally fly from San Francisco to go to Dreamworx to get my tattoos done. Initially it was because of the amazing artist, Lu, who helped bring my vision to life, but I will return because of the whole team here who made my feel comfortable and welcomed (despite keeping them open quite late because the tattoo was taking way longer than anticipated - my fault). They are no bull shop that's clean, up to date with latest tech, and will share there expertise with you - even if you may not like what they have to say. I'd rather an artist tell me the unfiltered opinion based on their experience rather than someone who will let me get a tattoo that may not age well (for example). After having been to several tattoo shops and over 30 hours tattoos getting done, I will continue to plan trips to work on my big pieces here and with Lu. read more

Not even a 1 star. Don't let the website and the elegant decor fool you. I went in to try to resolve the problem with the owner. I wanted to let him know that I was really disappointed with the way he handled the situation and found the original artist to finish my piece. I did tell them I would let them know my decision. I suppose I shouldn't be surprised by the treatment I was given. He told me my husband lied to me about him saying that I made a scene in the shop when I didn't and suggested that I seek help because I was obviously crazy for being upset that they "lost" my $200 deposit, told me they had it, but then said they didn't, and never once informed me that there might be a problem because my artist quit the shop. Lu (one of their star artists) is a phenomenal artist, there is no denying that, but the only thing the owner cares about is money and, unfortunately, he has forgotten he will get more of it with great (or even just good for that matter) customer service than by insulting his clients. Especially given the premise that this shop isn't meant to be a place where you just drop in and pick a cute little dolphin off the wall to put on your ankle. He should take the $200 that was supposedly stolen and invest in some customer service training. That's right, given the numerous different stories I have been given by his staff and by him, I don't believe for a second that the artist actually stole the money. It's more likely that the owner is simply trying to trash the artist because he doesn't want clients to leave with the artist. Too bad he's gone about it all wrong. I have a beautiful tattoo but it's no thanks to this shop. It was only half done at $1000 and shouldn't have cost me more than $800 for the whole thing. I was romanced by the website and really liked the skill of the artist I chose. I didn't realise when they said they slowed down the design process that meant charging obscene amounts for the work. I will be the first person to admit that you get what you pay for and should never look for a bargain when going for a tattoo but there is such a thing as over-paying, especially when you're treated like crap by the owner. read more

I had a 5 hours tattoo and it was a painful rib tattoo. The tattoo is now almost 3 and it is the only scarred tattoo I have and it was done professionally. When I checked out, the owner was making some rude remark such as he would change me more than $500 if he knew that I would be in so much pain and asked for a break. What kind of customer relation/ service is this? Then he suggested I buy a H2O care kit. I denied since this was not my only tattoo. I had 3 big tattoos that I got done in barrie from one artist and all of them heal without scarring and without the use of H2O. Then he threats if my tattoo fades out, he would change for a touch up. What????? Seriously? All he ever wants was money and I am not coming back for the second time. Sorry pals, you don't deserve our money if you can't treat us right. read more

I am so happy I found this place on Yelp! I lost a piece of my jewellery in my sleep (LOL) and woke up in a panic needing to find a place in the area to replace it! I walked in right at noon when they opened and was greeted by two people with energy and smiles! I was super pleased with how clean the place was and how busy it was! That's always a good sign!!! Ilana the piercer came to help me pick new jewellery and she was SUPER HELPFUL AND SO COOL! She knew exactly what she was talking about and made sure she cleaned her hands and used new gloves every time she touched me. I am so impressed with this place. If I ever need a new hole in my head, ear, body I am coming here!!!!! read more

Very over priced for what you receive. My 4th tattoo only took 45 min hardly any color and $350. Way over priced. Owners were nickle and diming me and already paid deposit so went ahead. No issue with artist but did not get what I wanted as when my appoint time came he tried to get another 100 saying it would be 2 hours and a lot of work. Also my appoint was at 5 and did not get in until 6. Go to stinger in Newmarket. Same quality at half the price read more

I got my first tattoo a few weeks ago and as a fickle soul, I am happy to say that I am still very much so in love with my little banger. Everyone that I came in contact with was so accommodating. The tattoo artist that worked on me, Mike, exhibited nothing but the utmost patience and care when it came to my tattoo. He explained the process and eased my concerns. The woman at the front counter was so sweet and excited for me. I would not hesitate to return for future tattoos. read more

Horrible customer service. Made an appt. and waited 40 minutes to see the artist (Nina). Left a $100.00 deposit which I lost since they neglected to tell me that I had to give 3 days notice to cancel. Very convenient that they only called the day before to confirm. I never heard from the artist before my appt. and no drawing was sent to me to review even though I provided my email address. I was getting an add-on to a existing tattoo which I quite like and was done there 4 years ago. They asked to see it right in the lobby and I had to say no and ask to go to a more private area-very unprofessional! The manager basically insulted my tattoo and said it could not have been done by one of their artists! The music was very loud and you had to speak very loud to be heard above it- (no privacy whatsoever). Overall I would not recommend this place to anyone. Liz M. read more

Walked in for a 4 pm appt at 3:56. Nobody informed the artist was running late. At 4:20 the artist comes out and shows me a design that was not only nothing like what I had asked for, but was also very juvenile and something my 4 year old niece could have drawn. On top of this, he had 2 months to properly come up with a very simple design, which looked like he put together yesterday. He then began to argue with me that he could never have done what I wanted anyways even though he told me he could at our consultation. The owner of the shop then proceeded to say "just how you choose your artist, we choose our clients." They took $50 from me for a deposit, so these assholes are now $50 richer. Maybe they can put it towards some lessons in customer service. Wouldn't recommend this shop to anyone. Buyer beware. read more

A few days ago i spontaneously got my bellybutton pierced here by Ivana. All the people working there were so nice and so funny and i felt very welcome in the store. Ivana did an amazing job piercing me and my belly button isn't even scaring. There store and all the equipment was very clean as well. I would absolutely come back and definitely recommend this place to others! read more

Awful customer service. Rude. Unfriendly. Nice shop though. My mom went in to get a very simple tattoo. She had her consultation 2 months ago, at which the artist told her he could do her design no problem. Today we go in and after waiting 20 minutes for the artist, who shows up without an apology or acknowledgement of his tardiness, presents a design that looked like someone's artistically challenged 4 year old brought home from kindergarten that wouldn't even make its way on to the fridge. My mom tells him this is not what she wanted and instead of attempting to present other ideas or see what else can be done, he starts telling my mom that he could never have done her original design in the first place. The guy had 2 months to figure something out, but instead he waited until the day of to come up with a crappy design that wasn't what she asked for. Now the owner chimes in and tells my mom that he heard her the first 4 times she said that isn't what she wanted, and that the shop has the ability to pick its clients. My mom then told him she wouldn't want to be a client at this shop and stormed out. At no point did anyone even attempt to remedy the situation or come up with something my mom, the customer, would want. Instead, they took her $50 deposit, provided her with crappy service and sent her on her way without being tattooed (which is better than having that weak design on her for the rest of her life). As someone who has been to tattoo shops literally all over the world, this shop has the worst display of professionalism and customer service I have ever seen. They're lucky that they have one very well known artist at the shop, otherwise I can't imagine that they would stay in business much longer. I got my first tattoo here 5 years ago, and thought the shop could use some work then. I was overcharged and received the worst tattoo of the several that I have on my body. 5 years later, it's sad to see the same shop is overcharging their customers, and providing them with abysmal customer service and leaving a bad taste in their mouths. After reading a lot of the other reviews as well, it seems that many people agree that the shop is expensive and that the customer service is brutal. Do yourselves a favour, and DON'T GO HERE! read more

By far the most unprofessional business and worst costumer service i've ever experienced. Since DreamWorx is close to home, I decided to go get a quote regarding how much my tattoo would cost (little did i know, asking them for advice was a big mistake). The tattoo i wanted was simple, yet very meaningful to my family, and just a little bigger than a toonie, in which i wanted it to be placed behind my wrist. When i showed the owner my tattoo, he very rudely responded "not interested". He proceed to explain that for my first tattoo, I would probably wake up and regret it. He began to rant about how i should think about all the weddings and funerals i would be attending and why would i want to have an OM symbol on my wrist? He then proceed to talk about the future and how that tattoo would look based on my occupation. I was taken back coming from a man who is covered in head to toe with tattoos, who's living comes from tattooing people and who i am assuming has attending several weddings and funerals without being judge yet he's going to stand in his overpriced business telling me i will be judged based on a small wrist tattoo? This was the worst costumer service I've ever experienced. How do you tell someone that they are going to regret a tattoo that means something to my family? Are you my moral conscience? I live for me, not you; same reason why I'm guessing he got tattoos as well because its his life he's living right? Second of all, we live in a generation where we are told not to judge people based on what they look like or what is on their skin. Coming from a man who tattoos for a living, who are you to make a decision for someone else wants and judge them based on what is on their body? The part that upset me the most was when he asked me what my occupation was. It does not matter what my occupation is, because there are not many closes minded people in the world, who would judge someone based on the ink on their body. Obviously the people who are working at DreamWorx are the close minded people who do not love what they do. He did not handle the situation ethically, and was very rude about it. These ignorant people should not be in business, not to mention how over priced they are. Overall, i am satisfied at how many bad reviews they get and how i can now agree with the many people who say this is not only the worst tattoo place in toronto, but also the worst customer service ever experienced. read more

I went a couple of years ago to do a cover up of my small tattoo on my lower back. The process up to was fine, emailing sketches to me for approval, tweaking and stuff. I felt good going in. Her artwork was great and she is talented. However, when she put the stencil on my body I did not like the fact that some of the petals, vines and filigree flowed below my butt crack line. She said she would make the petals closer to that area smaller no problem. I repeated myself sternly because I wanted to make sure petals werent going to end up in my butt crack or too far down. She said ok she would tweak it on my body. My issue was that I didn't want the vines to go all the way from my left hip, to all the way my right. So I understand she tried to make it flow from top left to bottom right. I sat in the chair for five hours no breaks. Because of the detail and shading, and the fact the cover up grew significantly larger in size, I definitely was in pain. You can tell the artist was getting antsy and annoyed, to the point where she was rolling her eyes... which I find extremely rude. Finished product; beautiful work, but the only thing I didn't want? She ended up doing. The petals flowed lower than I wanted, and the filigree flowed onto my right ass cheek. When I saw it, I didn't even know what to say.... I was so pissed I just paid gave a cold shoulder thanks and left.. I mean what can I really do now anyway? When I wear jeans, two inches of my tattoo detail is covered. If I had known it was going to flow so low, I would have just made the vines completely symmetrical. I was mad that I was mislead. IF she had told me no, those petals need to match the other sizes of petals or for whatever reason it'd still end up under my butt line, I honestly would have just made it symmetrical. I'd advise you to find another place that treats your customers with respect. And a place that actually CARES and listens about what you want. read more