I wanted to give a shout out to Mickie Hair at Cindy Doyle State Farm Insurance. When I first…read morerelocated to Knoxville, TN from Washington DC in 2009 Mickie was my point of contact at State Farm and she has been my go to person since then. She always takes my calls and is very knowledgeable about every question I ask regarding my home or auto policies. My review is strictly about the great customer service and not policy pricing. Thank you Mickie for great customer service. Barbara

I have come to realize that the agent makes the company. Been with State Farm since I got my…read moredriver's license 50 years ago. The company no longer pays claims for accidents- tires sliced by pavement, a bird flying into picture window and breaking it. There is no lobbying by agent to get customer paid. Trying someone new, need insurance that represents me.

Today my car would not start. I called my Insurance Company And asked if was covered as I've good…read moreinsurance. It was but Jeremy said by the time they get there it might just be faster since you're close by I'll swing over. Can you believe he came and gave me a jump? Then after getting my battery replaced he emails me telling me he found a way to substantially reduce my premium without jeopardizing coverage. JEREMY IS THE BEST!!! Need insurance call Jeremy of Brian Insurance 865-983-8114

I have used the Bryan Insurance Group since becoming a homeowner 9 years ago. I have always been…read moretreated with respect, they have taken their time to explain my options to me. Both Matthew and Chad have insured that my home and car are well covered but so is my wallet. I've always experienced a friendly caring staff when I call and always had call-backs in a reasonable time frame. I would highly recommend Bryan Insurance Group for all your insurance needs.

Just recently returned to State Farm. Parker has been fantastic to talk with. He's very…read moreprofessional but friendly and really knows what he's doing! He takes time to answer every single question in a timely matter. Can't say enough!

Great insurance but constantly sending text, email, and phone calls. Unnecessary meetings calls,…read morestarting to be annoying.

Mike and his team bring a wealth of knowledge to their clients. I'd recommend them for your…read moreinsurance needs! (Home, Auto, Umbrella, Commercial and Life insurance)

Danny Driver always makes a point to visit us and spend as much time as we need him to on reviewing…read moreour coverage and any changes that we may need to make. When we needed to get certification for operating a fork truck at our business, we were provided that certification at no additional cost. When we had hail damage to our facility, we had no problem at all getting payment for repairs. Bailey is THE BEST!

I was looking for home and auto insurance in Knoxville Tennessee and found Penny Kleinschmidt State…read moreFarm. They helped Me save a ton and were super friendly! I would definitely recommend to anyone living in Tennessee and looking for insurance!

I just wanted to update my review and state that the reimbursement checks I had been waiting for…read moredid come through. These checks were 2.5+ months in the making. And it was great to see them finally arrive. I see that Penny posted a reply to my review.. I appreciate the response. Potential and current clients can gain a ton of insight into what the problem is from your response and make better decisions as a result. So, thank you for that. As far as becoming a client again with SF? Well, I still am a client and will be on other policies. But, as for auto and renters or homeowners? I'm not sure. I have since been able to find better coverage, lower deductibles, more payouts and added coverage than my SF policies for lower premiums. Which is something that at my last renewal according to you SF just could not do because of inflation costs of accident claims and losses in the millions to SF across the country because of paid out claims and rising costs. All of which is not my problem being an excellent driver and being able to adequately manage my own finances even in these difficult times. I am glad to have the reimbursements for monies I was rightfully and patiently waiting for. It's truly a shame that it took this long to put a period at the end of the sentence in this situation though. Perhaps SF corporate can learn from experiences you may share with them about this situation and improve their relationship with their clients. Of which without them they would be nothing.

Helpful. No pressure. Very patient with me. Professional and thorough. Answered all of my many…read morequestions.

10/10!! Working with Liz Kindred has been an absolute game-changer. Best rates I've been able to…read morefind for my car and renter's insurance. This office's commitment to providing dependable, down-to-Earth, personalized service is unmatched. I trust Liz completely with any coverage questions I have, knowing that she will always deliver top-notch support, no matter the situation.

We love Lightning Taxi! They are reliable and always on time. Cars are always clean and the drivers…read moreare always pleasant and they know where they are going.

Lightning Taxi is the best! Reasonable rates, very professional drivers, great communication. We…read morewill always use them when in Knoxville- highly recommend.

Kevin is ABSOLUTELY AMAZING!! I was driving to Montana and drove through 80 mph winds that about…read moreripped my drivers side door off and made it where it wouldn't open after I shut it. I called Kevin the next morning and he did extra work to find me a body shop in town made sure they were 5 star and gave me my policy number and claims number to make a quick filing! As they say in mortal combat working with Kevin was a FLAWLESS VICTORY!!!!!!! Thanks so much!!!!!!

Everything was so easy and Petie has been the best State Farm ( any company, actually) agent/agency…read moreI've had in 40 years of driving. I'm so lucky to have her.