I've used Rides Are Us several times to travel from a rural location to the airport. Timely,…read morereliable, personable service, comfortable rides, and safe driving.

The service was indeed quite impressive. Everything about this service was amazing the service was…read moreprovided on time, price was reasonable and the driver was outgoing too. Thankyou for this experience.

Wonderful! It was a pleasure to work with the A-list people. The were very accommodating and…read moreunderstanding in the lead-up to our event as our plans shifted. Then, during both the out bound and return trips the service was excellent. All of our guest were impressed.

We used A-List Charters to get our out of town guests from where they were staying in Kanata to our…read morewedding at Stonefields Heritage Farm. We contacted several transportation companies within the Ottawa area before making our decision to use this vendor. Abdul and his team at A-List Charters were the most budget conscious and accommodating. As with most events, unexpected needs do come up at the last minute. We had originally needed two shuttles for twenty guests however that number doubled three days before our wedding. Abdul worked with us to provide the necessary transportation to help get our guests on time, to and from our wedding. We received feedback soon afterward from many of them on how comfortable their experience was. Our wedding couldn't have been as successful as it was without you Abdul. Thanks - Darryl

Do not call this company I lost my phone in this cab the…read moredriver would not answer the phone until I called his dispatch and reported the phone lost I then tried to call my phone to which he answered provided me excuse upon excuse as to why he could not return my phone right away and told me he would return my phone to his office on Monday and I can pick it up there. I had to offer him $100 reward to get him to come over right away and when I did receive my phone back there was over 200 attempts of somebody trying to get into my phone from my pattern code never take this cab company never call them ​

reasonable price and last minute PROFESSIONAL service !Last weekend I had a plan to take 2 clients…read moreto a show and our transportation fell through last minute. Who to call, when wheelchair service is needed? Westway was a new name for me and I will never forget it. Dispatch, helpful and professional. Driver, Ibraham, was those things and more. Great care for all of us, knowledgeable and deserving of high recommendations. I truly hope you can maintain this standard for each and every customer. Impressive . Thank you very much all the way to Algonquin College and BACK!!

The staff at Blondeau are rude and have no idea about Children with special needs. The Managment…read moreshould havr to take a course in Disabilities and how to be polite to people who call there. Very ignorant.

Used the limo on Aug 20 for my wedding - reallhy hot day. The while Limo has no air condition and…read morewas dirty inside. We asked the driver for bottle of water - as indicated clearly in the contract. Driver indicated that she was late so did not purchase water or vacuumed the car. We asked the drive to stop so the groom can buy water on her behalf, she was angry and rude. End of the day, the driver did not allow us to remove the decor on the car and asked us to collect it from the main office. When we went to the office the next day, Zeina, the manager indicated that they could not find the decor. Avoid if you can

For an "elite" company the service you provided is far from that. Was apart of a wedding that your…read morecompany supplied a limo. I personally sat in the vehicle and listed to your driver call "his boss" screaming that you knew this limo was broken yet sent it out anyways. He went on to tell us the owner has way to much money and this stuff shouldn't happen. When we where leaving the ceremony he went to open the rear door and the hole panel fell off. A piece of advice, invest in your business and fix your junk! Also, in the event someone doesn't have a great experience learn to compensate when required. I've read some of your emails following up to the couples complaint and it's very sad that you can keep blaming everyone else instead of taking responsibility that your vehicle was broken.

ShuttleJetServices of Ottawa is to be avoided if you wish to travel in clean cars, with safe…read moredriving and reasonable prices. A recent experience in hiring (and paying in advance) ShuttleJetServices for transportation from Ottawa Airport to the Fairmont Chateua Montebello, became a terrifying and uncomfortable drive at an unreasonable fee. On the inbound trip Ottawa to Montebello I was the only customer but was picked up in a stretch limo and seated at the very back of the limo. This made for a bumpy ride, which at times was freezing cold even though I had adjusted the heater on the ceiling to 74 degrees. For the return trip to Ottawa the driving was downright frightening. He drove too fast, frequently passing cars at high speeds which on one occasion nearly collided with a car that was changing lanes, causing our car to swerve suddenly onto the shoulder of the road, throwing us all around. This same driver had driven 3 of my associates (we identified him by name and car) a few days before and they were also terrified as they experienced dangerous driving with him frequently traveling and overtaking other cars driving at 120 km. They also noticed him falling asleep and began to talk to him to try and keep him awake for their safety. His vehicle was also very messy and dirty on the inside - it was not a traditional limo type of car. To add insult to injury, the 2 additional people who were added to my car for the return trip (which was fine as I add indicated that I was willing to share a shuttle) were also charged and pre-paid the full one-way fare for a single ride, thereby tripling the company's earnings for a single trip! My 3 associates had traveled for same price as each of our one-way tickets. We communicated our concerns to the company, who responded with a defensive message about the rigorous training of their drivers. As for the full fare charges with multiple passengers, we were told that they had never mentioned it would be private car service nor that the vehicle would not be shared with others - despite the fact my students were only charged 1/3 of the price. Despite the testimonials of good service on their website, I would not use ShuttleJetServices ever again.

The ladies of Access really helped me out ..... I was on a bicycle trip from Napanee to Ottawa, and…read moreon Day 2, after a unusually hot, humid and grueling morning cycling with full packs on the Cataraqui Trail from Chaffeys Lock to Smiths Falls, I was done for the day. Still had to get to Carleton Place for my hotel reservation, and to continue on to Ottawa the next morning. Called the dispatch, she had a car to me in minutes, and Betty got me and my bike to my hotel. Smooth driving, lovely clean and cool car, great conversation, and a very good deal when compared with Uber quote (which I checked out too and not available). Thanks again ladies. And my family and friends thank you too Betty!