never had an issue. friendly service and great prices. When we return, our car is always at the front and ready to load our luggage and leave. The price is great and reservations are easy. read more

This company is a bunch of Scammers and have no clue what honesty is or customer service. My wife and I called to inquire why 10 minute service Was Taking 1 and 1/2Hours. The manager lied to both of us with different stories, then got very upset when he recognized we were calling on the same car. Would never recommend this company! read more

I will never use this company again. When I returned, I called them to let them know I had landed. The man that answered the phone had such loud music playing in his background that I could not understand anything he was saying. I had to ask him to repeat several times. He had a rude attitude with me the entire time. I told him I was at the pickup spot and he said they would be there in a few minutes. Well 20 minutes go by and they have not arrived. I called back and he was yelling at me that he didn't know I was there. Another 25 mins go by because I'm trying to be patient even though I know they are only located 7 minutes away from the airport and still no one shows. I called back a 3rd time. This time I reached a nice gentleman and he said his driver had been by there 3 times. The man sitting next to me had even been watching for the van and agreed that their driver has not been by there. Furthermore why would their driver just pass by and not actually pull in to the parking spot like all the other companies were doing?? He said he would get someone over to me. The new driver came quickly however he made me stand outside the van for almost 10 minutes waiting because he was worrying about his "Tips appreciated" sign staying on the back of the passenger seat to ensure I would see it when I got in. Once I arrived at my car, I asked the driver if I needed to go inside for anything. He said, "No you are good, you can leave through the gate." I pulled up to the gate and waited however no one opened it. I honked my horn and still no one opened it. After about 5 minutes I get out and walk to the office door. The man was at the desk hanging out with another coworker and says, "Oh yea the gate I got you". By this point I was very upset. It was 5am and raining. Not to mention when they parked my car upfront, they left the window all the way down and my seat and door was soaking wet in my car. Terrible experience and never again. read more

Drop off went great, they took my car and I rode the shuttle to the airport. Once my flight home arrived I called the supplied phone number to request pickup, but no answer. I called them (cell and landline) repeatedly for over an hour. No one ever answered or came to pick me up. I had to order an Uber (along with 6 other customers) to get a ride to their lot. Once I got to the lot, there were about 30 people standing outside waiting, they could not find their car keys and/or their cars. I had to go inside and dig through bins to find my car key. Once I found my key I had to walk through their lot to try to find my car. My car had a nice dent on the back bumper that was not there on drop off and the backpack that was left in my trunk had been opened and the contents thrown all around. Multiple items were stolen from my car, including about 3 hours of my time for having to wait for a shuttle that never came and to aimlessly walking the lot to find my car. read more

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Only serve terminal A, wait 45 minutes so they have a full shuttle car not qued up as promised then they argue as if I don't know my car. Terrible business run by people that don't care. Go anywhere else! read more

Do not go here! I called 3 times over the course of 45 minutes to come pick me up and the last time the guy said "oh you're going to wait a long time now" and hung up. Had to get an Uber to take me there and when I arrived 4 cop cars were there dealing with another customer who they had lost her car keys. Do not go to this place. read more

I've gotten burned in the past by other long term economy parking so I was hesitant about booking because the price seemed like a steal, but Drive and Park assuaged all of my concerns. The valet parking is super convenient so you don't have to lug your belongings through the parking lot. I only had to wait about 10 minutes for the shuttle and they left with just me and one other person--other companies will wait up to 30 min for their shuttle to fill up! I returned unexpectedly a day early but they already had my car and keys ready at the front and I was out of there in a jiffy! For the price you just can't beat it. read more

Complete trash company with communication. No way to update/change reservation if needed. Went back and forth for days being told different things all to be no help. read more

I wish I could give no stars! You will wait a very long time coming and going. No customer service as far as caring if you miss your flight. They also had us wait almost 50 minutes to be picked up. Never again! read more

Drive and Park MCO - The front of the business - Parking Near Me - Orlando, Florida

Everything was fine until my wife and I were dropped off on the lower level instead of the departure level. I am not able to walk that distance and had to stop twice before I got to the flight check in counter. The driver didn't seem like he cared. This one factor is why I didn't give them ***** five stars read more

BAD BAD BAD SHUTTLE EXPERIENCE she says 10 minutes I've waited over 30. I walked in and no one is there to help me. Upon talking to others at the shuttle wheat location she has just been telling everyone that it will be 10 minutes no care or thought for anyone's schedule. read more

Do not leave you valuables in your car They will steal it !! That's why they valet so they can rummage through your car You should also check you mileage before you go I don't not recommend this place They are thieves read more

Drive and Park MCO - This place is the worst They are thieves - Parking Near Me - Orlando, Florida

Very very bad experience our Plane landed at 8:15pm, once we got our luggage and made it through customs, we called to confirm pick up. We were told someone would be here in 15 minutes. It is now hours later, 10:15pm as I type this. A shuttle came and we were not able to get on the first one because the driver did not allow us telling us there was another 2 minutes behind him and allowed other guest who came after us on before us. When my husband called they said they only had one driver. It's been over 10 minutes now as my family and I still wait. Absolutely horrible. I will not book with them ever again. Not professional or fast at all! Don't let the pictures fool you. They do not have that many available vans for transportation. read more

I would not recommend this parking lot. The drop-off process was extremely confusing, with very little communication or guidance on where to go. The lot itself was a dirt lot that felt gross and poorly maintained, with cars parked haphazardly on grassy areas instead of clearly marked spaces. While my vehicle was in their care, an item inside my car was damaged. My sun shield was properly closed and put away when I dropped off the car, but I returned to find it broken, unusable, and tossed into the back seat. When I brought this to the staff's attention, and even showed them the broken item, they denied responsibility and were not apologetic at all. Overall, the lack of organization, professionalism, and accountability made this a very frustrating experience. I wouldn't trust leaving my car here again. read more

Avoid as unreliable! Here is my recent December 2025 experience. Paid $109.00 for 14 days parking. We arrived on time and there was good service. This business is about a 10 minute drive to the Orlando airport. We were dropped off at B-36 ground transportation. I was told by the driver they would pick us up at B-36 on return and to call after baggage pickup. A business card with their phone number was provided. NOW on return after a gruelling 18 hour day from Japan we called at 7:50 pm and I advised we were at B-36 ready for pickup. The response was pickup would be in about 20 minutes. I called again after 30 minutes and no pickup. Called again after 45 minutes of waiting. Called again after 60 minutes. We were told to be patient! Finally called again and it went to voice mail. Left a message with no response. Then I had the wife call on her phone and it was answered immediately. Then a big fat lie! The employee said he had repeatedly told us that pickup was at A terminal not B ground transportation. If that were true why didn't they call us and tell us they were waiting? He said they don't pick up at B-36 A 5 minute walk across from B to A terminal. Still no driver. Not once did they call us back and say we were at the wrong pickup though I told them at least three times we were at B-36. I spoke with the airport ground supervisor and he said they pick up at both terminals which I confirmed after seeing numerous other companies picking up passengers numerous times at both locations. Finally after a total of 70 minutes waiting the van arrived and "coincidentally" one other passenger was waiting. I checked my paperwork, their provided business card, and there was NO written information about where the pickup would be. Be careful if you choose this company. Lying outright, extremely poor pick up service and lying to make it our fault was abhorrent! read more

Worst service ever, I would never trust this company with any personal info such as your card, they are complete scammers and have zero customer service. WARNING !!!! DO NOT USE IF YOU DONT WANT TO BE SCAMMED AND MISS YOUR FLIGHT read more

I flew out every weekend for 13 weeks in a row. Reservations always easy at a good price, shuttle wait too and from MCO was never more than 15 minutes, truck parked for me and ready-to-go when I returned. The guys are always friendly. I have seen interactions with all sorts of other customers and I can confirm they are genuine. I think the negative comments stem from feeling like you're stranded. Once you confirmed you are ready for pick-up from the text message sent to you (after drop off), just sit on the bench at the spot, be patient, they are coming. Never failed me 13 weeks in a row... and I am Mr. Impatient. WIth no intention of stopping, I hit the "ready" when getting off the tram, approaching the escalator's on the "A" side. read more

I tried to cancel my reservation as my plans changed and asked for a refund. After several days and several attempts to contact them, I finally got a return email asking for last 4 digits of my credit card and exact amount I paid. I gave them that information then after several days received another email they couldn't find my reservation. This time it had a different email address that I responded to with a copy of the reservation and proof of payment. The email came back as "undeliverable". So I sent another email to first one that responded. So far, no further correspondence from them. I feel this is a scam operation or at best, a very poor quality one. It cost me $70.76 to learn this. I will do all in my power to let others know, do not use this company. I only did after reading all the glowing recommendations they post on their website. I should have started with YELP reviews first. read more

This post is extremely long because for every five, ten, and now 45 minutes I have waited for the shuttle, my anger has grown. In summary if you are traveling international out of MCO, do not try to save a few bucks and park at drive and park. I will start with my good experience which occurred Last Saturday. I parked at Drive and Park and was fortunate enough that the All of the passengers were going to terminal C. Thank God they were willing to accommodate us and I tip the driver very well for doing so. Now the the bad experience. Today I arrived at terminal C and contacted the company for the shuttle. I was informed they would not pick me up at terminal C and I had to go to terminal A. So i make my way to Terminal A. It's a long walk from your plane to baggage claim, then you have to walk to get the train to terminal A. The you have to go to When I finally made it to the shuttle pick up area, I arrived just in time to watch the van leave as soon as I arrived. I know the driver didn't see me, but it is frustrating because when I contacted dispatch at 5:15 pm telling them that I missed the van, dispatch advised another shuttle. Would be there in 15 minutes. It was 50 minutes before the van picked me up. From now on I will pay to park closer. Since I have been here for almost an hour I have seen six vans from the yellow and black polka dot parking spot.I recommend them over drive and park. For your information I usually park at this location because it's very convenient and the price is right. This is my last time given this experience. I am not normally a "Karen" but today I became one and I am not proud. read more

Disgusting people who run this business. Drove my car into another car to try and get it out of the very tight-spaced lot. Ended up pinning it between two other cars that got damaged as well. Gave me false information for their insurance, I don't even think they are insured. This was after I had to take a taxi to their lot because they left me stranded at the airport for 2 hours. The damage to my car is extensive. read more

Drive and Park MCO - Parking Near Me - Orlando, Florida

Waited an hour to be picked up at the airport. When we called for the third time the woman said the shuttle had been around three times but he had not been one time. We stood in the specific spot they use for an hour- no way did we miss him. read more

Drive and Park MCO - Shuttle request - Parking Near Me - Orlando, Florida

They doing it good, quickly shuttle, gentle people, and great prices, thank you very much

Booked in advance little over a week prior to set date. I showed at exact time, and they said the lot was full. It was very disappointing. The team there are unprofessional. They could have called or emailed to inform their customers instead of waiting for them to arrive. I paid 6x to park elsewhere and added stress. I will never park again with them. read more

this company is not it when it comes to airport shuttle services!! After a long day of travel, the last thing we wanted is to wait another 60 minutes for the shuttle to arrive. I called once we got to baggage claim. We called several times. It often went to voicemail... when we finally got in touch with them they gave us the run around .. saying things like the driver is " 3 minutes " away. Guess what. the driver wasn't even on the way. The bus was so crowded a man got on left his wife and daughter behind just to get the car and be forced to return to get them. My wife and I were so frustrated with the time we had to get a taxi and they refused to to offer any compensation for the inconvenience. THIS COMPANY IS NOT A COMPANY TO USE. THEY DO NOT CARE ABOUT THEIR CLIENTS. GO ELSEWHERE FOR YOUR AIRPORT SHUTTLE SERVICES. read more

DO NOT USE THIS COMPANY! ! My wife and I left our car (with the keys in i)t and hopped right on a bus to the Orlando airport. Unfortunately, as we pulled out there was no one in sight to keep an eye on our car. I prayed it wouldn't be stolen by a passerby. Luckily, it wasn't. However, on our return to Orlando after a 10-day vacation and long travel day, things did not go so well. We called the company to let them know we landed and gave them the vehicle information. We waited 30 minutes, then called the office to see what caused the delay. The dispatcher said "traffic." This was a Saturday night. There was no traffic. Called again 15 minutes later. Again "traffic," but this time she hung up on me. The business is 5-7 minutes away from the airport and they pick up on the A-side only. There was no reason for the 45-minute delay in pick up. Finally, after an hour, my wife calls and she can't get through. No one is manning the phones. After three tries she reached the same rude dispatcher who tells her to take an Uber and hangs up on her as well. After 1 hour, 10 minutes we are picked up and when we arrive at the lot they cannot locate my car. So we wait...in the rain. Finally 30 minutes later they find it. This company is poorly run to say the least. Read the other reviews. See a pattern? read more

If I could give this place negative stars I would. They oversold and did not notify me even though they knew they were full and had no alternatives of where we could go they said not our problem you can get a refund online. I had to scramble to find another place and because it was day of it was double the price of what I was supposed to pay. The worker who was telling everyone it was full was one of the most incompetent people I have ever seen. I would never recommend this place everyone should stay far far away read more

Had to wait 30 minutes and then when it arrived the crowd behind me rushed the van knocking a very old man aside since there were not enough seats. we waited an additional 20 minutes and still very rude aggressive people didn't let us on. the drivers had no system to get on and not enough seats. I barely got on the third bus and people were sitting on each others laps. when we got to the truck and started driving, it smelled a cat peed on the engine in the lot and the AC stunk. I would avoid this business. read more

I reserved my parking spot at Drive and Park for December 24 at 9:15 AM. I arrived at 8:45 to find the entrance blocked with cones. I called the office and they said because I went through a third-party they were full and had no even though I had paid online for my spot so you can imagine Christmas Eve trying to find another spot to park in, so beware they do not honor their reservations. read more

So, not a very good experience. They provided a shuttle to the new terminal for our JetBlue flight, but upon our return they said they would not pick us up at that terminal. They also said they don't drop off at that terminal when we asked why they wouldn't pick us up. That's a lie of course because we were in fact dropped off. We had to take a shuttle from the new terminal to the A terminal pick up area, but they drop you off on the B side and you have to walk over to the A side. With my 70 plus year old in-laws, this was not fun. We started the process at 11:30 pm and didn't get to our car until 1am! This will be our one and only time using their service. read more

Giving then one star cause I'm unable to give them zero. Organization and common sense is absent. They were clueless were they park our car and when they finally brought it back the car looked like it was driven through the dessert, just full of dust and mud...more dirt and dust that you can imagine! Zero in customer service, specially the lady in charge, very mean lady who needs to learn some manners. STAY AWAY FROM THIS PLACE! read more

If I could give this business zero stars I would. After I told the driver what airline I was going to he dropped us off at the totally wrong side of the terminal causing us to rush carrying heavy luggage and miss an appointment at a TSA checkpoint. Upon returning we called the office for a pick up and was told to wait at the B pick up area. No one showed up so we again called the office and was told to go to the A pick up area. No apologies or excuses. Again dragging bags and then waiting causing us to be at least an hour late. read more

I won't be doing business with them anymore. We waited over an hour after landing near midnight. When I called them, they yelled at me when I had a question about where to go, and then they hung up. I called back, and the same thing happened. I found a few dozen other of their customers waiting with the same experience as me. When their shuttle finally arrived, it only fit about half the crowd, so some folks had to wait even more. When we got back to the parking lot, it was confusing and took some time for them to find my keys and get my car. I just don't trust them with my car anymore. I'm giving them one star because I'm not allowed to give them zero stars. read more

Our pick up experience was terrible! They did NOT have our car ready for pick up after notifying upon arrival at the airport from their instructions. We called the number provided after we had our baggage and were at the specified location. Our WAIT at the airport was more than half an hour. When we arrived at the lot, we had to search for an attendant and learned that they were both working on another customer's car that had a dead battery. They told us our car was "out there with the keys on the window." IT WAS NOT OUT FRONT. We waited another half an hour and were getting very frustrated at about 1:30 am, after a long flight. As a new attendant was coming into the trailer, we asked if he could "please find our car" and were finally acknowledged with assistance and the car was brought to us. The lot was dark, with minimal light source., which added to the difficulty of finding a vehicle. When we had proper lighting, we noticed a small dent on the back rear bumper and a three inch scratch on the rear quarter panel that was not there when we left the car. WE WILL NOT USE AGAIN and DO NOT RECOMMEND USING IT TO ANYONE!! read more

We were very excited to find this low cost parking until we picked up our car and there was a dent in the back of my car. They knew exactly what happen even staff admitted no dent when we first parked! After several days of calling no attempt at fixing car!! Do not use this parking lot!! read more

worst experience ever left. My keys on the windshield wiper did not advise. Left us waiting for over 30 minutes at the airport for pick up when called to ask about the keys. They advised me it was on the windshield and hung up on my face After I asked if my keys were in the car when I picked it up and they said yes read more

Great customer service, Omar helped me make my reservation when I was unable to make it online. Car drop off was busy but easy. Upon my return the shuttle pick up was quick and when I arrived at the parking lot my car was near the entrance waiting for me. All this service at an affordable price, I was pleasantly surprised. I'm already recommending them. read more

Horrible service for return flight. Waited an hour for a shuttle after being lied to multiple times over the phone as well as being hung up on when inquiring as to the schedule for a shuttle. Wasn't just me. Many angry customers. They actually told me I wasn't entitled to be picked up, that it was a service they provide for free that they don't have to do. Buyer beware. read more

After they never answered their phone for airport pick up because and they did not have a voicemail set up. I waited for two hours and ended up taking an Uber to the lot. ($39) That is when they lost my keys because all kept in a big bucket then couldn't find my car, every car is jammed together upon pulling it out, crashed the right side of my car into another car, pinning it in between two cars and then fled. Refusing to give me their ins info. HORRIBLE PEOPLE, HORRIBLE OWNER! read more

Don't park your car here! What a terrible experience I just endured with these lazy incompetent fools. Arrived at Orlando Airport and called in my vehicle number, which they issue when you park. Driver picked me up and confirmed number and called it in to office to have the car ready to go. Arrived at Drive and Park and our car hadn't been pulled up. Literally no one else was picking up their car. I asked one of the employees where my car was. He suggested I sit down and wait for them. Despite at least five employees loitering around and no one actually doing anything, I could see no evidence anyone was actually looking. Over the next 45 minutes, I confronted staff repeatedly and asked where my car was. I told them my wife was sick and I just wanted to leave. They didn't even bother to give me an excuse and told me the car would be there soon. I finally had to call the police and after I told staff that I did, they apparently found my lost keys and sent someone out to get my car. I will never go back here again. I strongly urge you as fellow travelers not to frequent this business. read more