Experience is top tier!…read more The storage site is very clean and even though on a main road, very quiet! As soon as we walked in, we were greeted with a very warm greeting by India, assistant store manager!! She was very kind, informative and made sure we got everything we needed and more!! Highly recommended this storage place for your belongings! Glad we came!! Service 100000/10

From the owner: Store your belongings at Extra Space Storage on 455 W Cedar Bayou Lynchburg Rd in Baytown, TX…read moretoday. Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, deliveries accepted, kiosk and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

My sister in law & brother rented a storage from this place and most of their things were stolen…read moreout of their interior climate controlled storage. They don't offer cameras on the inside of the storage units. The outside cameras are very poor quality. I highly suggest you think twice before you store your belongings here. Find a more reputable company for your storage needs.

This is the first time I've ever used a storage unit and this place is fantastic ... easy online…read moreprocess, easy to get to, extremely clean and they are very friendly and helpful.

Not happy with this place. My stuff has been there for a while & I recently found out that they had…read morea RAT infestation. No one bothered to call or email me to let me know. I only found out about the infestation because I had to get something from my storage unit. The minute I walked into the building it smelled so bad!!! I open my storage unit & see a freaking DEAD rat stuck on the floor. I am very disappointed. I know my stuff is ruined. And all I get from the guy that sits in the front is for me to make a claim. I'm disgusted. The worst part is that if you don't go to your unit that often you will never know. Meanwhile, you're things are damaged by these nasty creatures.

Please stay away from this storage place I had to throw away most on my things. It's been months…read morenow I'm contacting the office and nobody haven't contact me yet. I had insurance on the storage unit still no one have contacted me.

was told I could get a cash discount if I referred someone and I did and got a confirmation email…read morebut never got the cash. I've texted called and emailed and always got negative feedback from The worker named Faith saying that the process was not done right but I know it was because i got the confirmation email once my friend got the storage. she didn't even try and just told me there is nothing she can do!

First time using a storage unit out of necessity. I inquired through their toll-free customer…read moreservice number. They offered me a promotion that locked me in at a lower rate to lease. Got everything secure and headed there to finish signing up. I get there and there is surprise after surprise about how much everything would cost to get started. The counter clerk said the price I was quoted was for an upstairs unit, which I would have had no problem renting if they had an elevator, but guess what they don't? I was also informed there would be a $29 service fee, and in addition to this, a lock was needed that cost $17. So what was supposed to be approximately $85 with tax has now become $150. Bait and switch and scam at work here. When I told the clerk about the promo price, her response was that it was a mistake on the quote, no offer to accommodate. Poor customer service! She also asked about my homeowners insurance to protect my belongings. Otherwise, I can purchase their policy, I had to go back and get the policy from home, which was an inconvenience. All of this could have been told to me beforehand on the phone. The unit itself is climate controlled and is a 10x10. Also, my unit is on the farthest reaches of the property towards the back. Unfortunately, there is nothing positive to note on this review except that it is literally 3 mins away from home.