The moving experience was chaotic. They threw take out menus in kitchen boxes. We stored our…read morefurniture for six months at their warehouse and paid over $2000 for insurance. Upon delivery, we discovered much damage to our chona cabinet base that they fixed with epoxy and paper. When I busted the warehouse, I was distressed to see it stored on end and there was much damage on that end. The shades were thrown in garment bags and returned wrinkled. My husbands ties were thrown in a box and returned unwearable. They broke two men's valets, the spines of hundreds of books and over 50 picture frames. They tried to leave without properly assembling our bed because they lost some hardware. They paid us nothing because we had a $1500 deductible and the damaged books were irreplaceable. We made no claim for the book bindings because it would destroy any remaining value. Use at your own risk.

Do not use this company ! They scratched my expensive desk, after I told their company multiple…read moretimes, to be careful with this item ! The move cost $850, plus the pleasure of finding a business to repair the furniture.

On April 29th, I contacted EPM Movers needing an immediate move, and their representative was…read moreextremely helpful in getting me scheduled the same day for 1:00 PM. I was assigned Jimmy, Anderson, and Jose, and from the beginning, they were patient, professional, and understanding. When we arrived at my storage facility, we were met with something completely unexpected, my belongings had been severely damaged due to an infestation at the storage facility. I was unaware of the situation and was completely shocked to discover that rats had destroyed many of my personal belongings. The movers explained that because of the extent of the damage and infestation, they could not safely pack everything. Despite the circumstances, the team showed incredible compassion and understanding. Knowing I was already overwhelmed especially being pregnant and dealing with such a stressful situation they still did everything they could to help salvage and move what was possible. Unfortunately, some items had to be left behind because the damage was simply too severe. I was moving from Southwest Houston to the Galveston area, nearly an hour away, and despite the unexpected delays and challenges, the team worked quickly to load, transport, and unload my belongings at my new apartment. What stood out most was their kindness at the end of the move. I came up short on the remaining balance due to everything that had happened unexpectedly, and they showed empathy and allowed me to pay what I had available at the time. That level of understanding meant more to me than I can put into words. This move was one of the most stressful experiences I've had, but Jimmy, Anderson, and Jose showed professionalism, patience, and genuine compassion throughout the entire process. I truly appreciate everything they did for me.

They drilled a bolt straight through the top of my dining table, among a whole host of other…read moredamages that we've noticed slowly over the past three weeks. Damaged drawer sliders, missing bolts from our gym equipment (think of the safety issues if it came crashing down!), damaged shelves, etc. They keep refusing to respond, and they keep skirting responsibility. This is an unscrupulous business.

Do not use this company. It is really a salesman who subcontracts out the work. During our move, he…read moredisappeared saying he was at a conference with no cell phone reception. Really? Movers showed up unprepared. We had wood floors which main guy saw when he toured our house before move. The movers showed up and said they had no moving floor protections. After one of the movers scratched the wood floor with his unprotected dolly, I told them to stop the move. All of a sudden, they went to their truck and found some floor protection. Really? Movers worked hard but they seemed they just wanted to get the job done and get their check. You can find many other better options. I'm still looking for some of the items that were supposed to be moved. Yelp disappointed me on this one.

We moved from San Antonio to Houston. And they did a phenomenal job with lifting and moving our…read morethings swiftly and efficiently. nothing broke and nothing was stolen. These guys have heart and some seriously strong muscles. Ali (the owner) was friendly and helpful in scheduling our moving needs. The pricing was comparable and fair for our needs. We have found our trusted movers for anything with moving, moving forward.

I've spoken to and/or received quotes from approximately 2 dozen moving companies over the last few…read moreweeks. "Long Dist. Movers" is, by far, the most arrogant, asinine, childishly silly, and mathematically challenged moving company I've ever encountered ... in my life. They seriously imagine we're supposed to submit to them a detailed list of the items being moved and apparently they think they can "calculate" what they want to use (i.e., what they want to charge you), not what you actually need. If you've moved before and added/subtracted certain types of items (e.g., appliances, larger or smaller sofa, gaming computer), then you pretty much know how much more/less truck space you'll need as compared to the last move. Worse, their expectation is that you'll be perfectly okay with them separating all your possessions ... that you'll NEED in your new home ... and storing them behind their fence somewhere and you'll just sit in your empty house without the ability to start organizing, cooking, cleaning, etc. It's utterly insane that anyone thinks that's a reasonable methodology. Every other moving company I called bases the move off the truck(s) that will be needed, yet this one somehow escaped from la-la land and bases the move off an "item count", lol. When I clarified that, YES, you can know what you need based off prior moves, the guy said "Oh, it doesn't work that way". No, sweetie ... YOU won't be working that way, not today, and not with me.

I moved across multiple states in mid-June 2020…read more The good: everyone I interacted with was very friendly and polite. The bad: They over-promised on the "usual" delivery time frame. The person on the phone gave a rather confident estimate of 1 week and that they do that route often. It took double that time, which was still within the guaranteed time frame but given my conversation on the phone, I had made other plans contingent on a 1 week delivery estimate. Also, once I was booked with them, it was not easy to get a response via email or phone after leaving a voice message with the original person I spoke on the phone with to make changes or have questions answered. The ugly: They broke my bookshelf in transit and lost the screws to my TV stand. We put the TV stand and screws into a separate box. Upon arrival, the mover walked in with just the TV stand in hand, and no box (and no screws). I am still waiting for the claim to be processed. Overall, friendly over phone and email. Transparent pricing and breakdown. The actual moving was meh. They definitely talk the talk, but they didn't really walk the walk with me.

Very prompt in responding and looking forward to a success move soon! They have been very helpful.read more

I needed a mover *and* I needed storage for a couple of months and eventually, a long-distance…read moremove. It had been 10 years since my last move and while I loved my previous mover (Breda), they couldn't help me out with long-distance move. I will be the first to admit that I am high-maintenance when it comes to my stuff. I'm not some college kid with a studio full of IKEA. I am a grown-up, with a B&B Italia sofa and a burgeoning art collection. I am more than willing to pay for the careful transport of my belongings. The question was, who do I trust? After doing the research on the "pod" companies (Red Box, Smart Box, PODS, etc.) it was clear that for my needs, PODS was the way to go (stay tuned for a review on them once my interstate move is completed). Because you can't park a PODS unit on a major city street, you need a 3rd party mover to load and then reload your stuff. PODS has an exclusive relationship with EMS Movers. Now, I liked what I read about EMS on Yelp...but I didn't like the fact that they estimate your move over the phone; they don't come out in person. Everything I read about how to have a successful move said to run, not walk from a company that won't look at your stuff in person. Hence, my dilemma... Enter Jason at EMS Movers. This guy is 5 stars all the way...patient, reassuring, knowledgeable and did I say patient? Seriously, I've worked in customer service and Jason is an MVP! EMS is lucky to have him. I'll spare you the drama of my move. Suffice it to say, Chris and his crew did a terrific job packing and moving my belongings. They were even able to fit it all in to one container (as opposed to the 2 I expected to need)...that's another benefit to having professionals pack your stuff. Jason, you rock my man! I will happily refer EMS to everyone for a problem-free move. Thanks again!

This moving company is the best I have ever used before. Let me count the reasons!…read more They were prompt and on time - each time I have used them. They were human - they were very empathetic with what we were going through, yet maintaining a professional manner. Since we were on a time constraint - they moved more than they had promised during that time - (amazing) They were concise - nothing was broken They were so good - that we have used them 3 times in 4 months! I would recommend anyone to use them if you need to move. The value that they gave us during our moves and the respect and non-judging was phenomenal! I hope I don't have to move any more (for a while), but was super impressed and happy with the job they did for my office and home(s) that I felt compelled to write this glowing review. Keep up the great work guys!

They were punctual, efficient, and thorough. They charge a fair price and quality service! They…read moremoved me about 15 min away with no damages and were very helpful in setup and take down. Edited: I just a nightstand that appears to have been dropped. I cannot open one of the drawers. Unfortunately, they didn't inform me of this.

This company is truly wonderful. The estimating and scheduling were very efficient. The best…read morething I did was hire them to pack. Nothing was broken and we have lots of breakables. Amazing. The employees moved and set up all of our furniture and again, nothing was damaged. Everyone was polite, professional and honest. The actual cost of my move came in under the estimate and Classic Moves gave us the honest price. If I ever move again I will hire them. I recommend Class Moves without reservation.

Classic Moves is a quality moving company. Not for everyone, but if you have art and antiques, this…read moreis the mover for you! They take great care and pride in packing your precious items. When moving you in, they can unpack and even have a person to hang your precious art. They are a family owned and operated business. Andy and Austin are friendly, competent, and helpful. They have done two moves for me and each time I enjoyed quality and exceptional service. I can highly recommend!

Super friendly and communicative. Spoke with Ms Eliza and she was very precise about what we…read moreneeded. She spoke about current deals that were being offered and gave us a very good quote and deposit. Mr Edwyn and two other gentlemen showed up right on time. I've dealt with other movers who you could tell just wanted to run the clock and waste time and get you to spend way more. These guys were amazing! No messing around, they came in ready to work and got it done! Very nice and kept me informed about any issues that came up while moving. Very careful of all the furniture, wrapped and handled everything with care. The deposit was low and the ending price was awesome! We did go over our time by an hour and it was still very reasonable for everything they did for us. Highly recommend these guys! Give them a call, you'll appreciate their prices and services.

Expert Movers was a great choice for my moving needs. For a four-man crew, I believe the price was…read morevery reasonable given their high level of efficiency for a 4-bedroom home. Once the plan was discussed with the crew upon arrival, they got to work asking clarifying questions along the way and was accommodating whenever late changes were made. They treated items with care and ensured their condition upon arrival at the new place. Everything went well. No complaints! :) Thank you Expert Movers!