The service was so quick (although active duty military) the teller was so kind and so sweet. Any…read morequestions I had she answered them with such knowledge. Out of all the DMVs I've been to this one is by far my favorite!

Hour and a half wait! 78 people before me. Line out the door mid month. Almost every chair in…read moreuse.

I went to register my newly bought car from a private party purchase at this location. I waited 2…read moreand a half hours mind you. When I finally got to the counter I was told that I had to pay $740.60 just to get basic CO plates and it registered. The women helping was extremely rude when asked just basic questions. Absolutely displeased with the customer service and the ridiculous price I had to pay. Do better. I could've flown to Hawaii with that money. lol

I got my new Colorado DL and it was surprisingly quick and organized…read more I think I might of waited less than 20 minutes for the entire transaction and that was a relief. When I came in first thing in the morning 9ish, it wasn't busy-- maybe about 10 people waiting in the seating area. I gave the lady at the counter all the information, she took a photo and canceled my NY DL and I was done. Now the only thing I don't totally agree with is the extremely high taxes on registering my vehicle-- it was a whomping $645-- ouch to say the least. That was the most expensive registration I'd ever had in my entire life and it's completely ridiculous and uncalled for. Dear CO, why don't y'all give the governor a pay cut so residents can get a fair break on this sky high rates. It's seriously ridiculous and I look forward to moving to a cheaper place. Over all the speedy service is why I'm giving DMVC 4 stars.

Moved back to Colorado (with a New Auto registered in different state) and was able to quickly and…read moreefficiently get my Colorado Registration for my out of state vehicle. The staff was polite and courteous and professional. I have been to many DMV offices in different states over the years and this was by far the best experience I have ever had at a State DMV Office.

Just got off the phone with a woman here. I have a minor accent and she said if I was an illegal…read moreresident I couldn't get my license renewed? Racist & offensive behavior. I was being polite and respectful and she was extremely rude and said "hold on" and sent my call to go through the menu all over again to a complete different line that couldn't help. I'm working trying to get this done and that's inconsiderate of my time. Her sarcasm & professionalism is very disappointing.

This downtown location is a shell of its former self. Used to be much bigger, but as they moved…read moreand opened other locations, its much smaller. Pleasant and efficient enough, its probably one of the more busy locations. Suggest Briargate or GOG as an alternative.

Wow--is not a comment you are used to hearing in a good way regarding the DMV, but I had such a…read moregood experience today. They literally called my number before I even had a chance to sit down. The woman who took care of my request was friendly, quick, detailed and even anticipated my future needs by giving information to me that I will need in the near future. Way to go DMV for beating all the bad stereotypes!

Not fun to have to change documents but the appointment went smoothly. Found parking which was…read moregreat. Then checked in online for the appointment I made. Received a virtual number and went into the correct room. Short wait and Jenna assisted me. She was friendly and helpful. Guided me through the process. Made it fun. And took a good photo. She also let me know that I could do a walk in to get the title of my car changed. I went to Christine at the front information desk and she gave me a number. Went back to wait and Johanna assisted me. She was in training but all went smoothly. And friendly too. Walked out with all tasks completed. Now all I have to do is wait for the documents to come in the mail.

I scheduled an appointment to renew my license, showed up 15 minutes before, checked in, and was…read moretold to wait in a room down the hall until called. 30 minutes past my appointment, I went to the front desk to ask if it would be much longer. Turns out they told me to wait in the wrong room and had called my name but I never heard it called since again, I was instructed to wait in the wrong room. I was then told I would have to schedule another appointment for two weeks out, even though my license expires before then, due to their mess up. They were not willing to work with me in any way and the lady at the front desk was very condescending. It was the worst DMV experience I have ever had.

Efficiency: 5/5 Customer service: 5/5…read moreProfessionalism: 5/5 I'm a preparer. This means I'll plan, check, and double check everything before arriving at any appointment. Last month, I made my appointment online and completed their online forms for an ID. The form submission and appointment scheduling process was simple and painless. I received two reminders: one via email and the other through text with a note to type "check in" upon arrival. I did and was instantly provided with an assigned window # to head to before even walking through the door. With the window number (shout-out to the lady from window #2), I was able to walk directly to the window and start my process with a very respectful, efficient, and professional lady. From start to end, it took me about 20-25 minutes. No hassle, no fuss. Just effective and efficient customer service. Note: Colorado law requires that you surrender your DL from other states regardless of if you get an ID or DL.

This place sucks. They only do drivers tests once a month so you have to wait several weeks to get…read morean appointment. They literally don't tell you on the phone you need an appointment so when you show up they send you away.

This is SUCH a change from NYC DMV offices! It's quite small, and the employees are friendly,…read moreefficient, and helpful. You don't need a paper ticket anymore. They'll text your ticket number and counter number to you. I was there on the last day of the month, and it wasn't jam-packed, nor did the staff seem harried. I've tried the kiosk at King Soopers, and they have NEVER accepted my checks. So annoying. You're basically forced to use a card, and then you're charged a fee. I forgot my checkbook today, so got stuck with the fee again. My fault, though.

Came here to get my license plate for my new car. They have…read moreonly a small waiting area as compared to the last time I was here. Everyone was nice and friendly! DMV usually gets a bad rep but this one was top notch. In and out in a short time frame.

We just got our marriage license here. The woman we worked with was so kind and pleasant to be…read morearound. The process was made super simple! Thank you so much!

Disgusting customer service. Operators will belittle you and tell you "it's not our job to walk you…read morethrough things" YES IT IS? Had someone who didn't even work in the department and was there for "overflow" straight LIE to cover his own a** about not inputting documents on HIS SIDE that he was given and forgot to put in. When I told this to the lady she then started telling me that I was lying and started treating me like garbage and when asked to speak to a supervisor she hung up on me.