Despite all of the complaints, this office continues to take months or weeks just to do one simple…read moretask, like entering an attorney's name into their system. They are incredibly rude that way. Even declining someone's disability claim because they only support illegals and push nearly everything out and through a judge. That's only after 2 appeals for disability, which takes about a year or more. Meanwhile, people are suffering and losing their homes but let's keep pushing the papers to the next person so we have time to play Solitaire...

Terrible service, employees are super rude. I spend 45 minutes in line and then employee start…read moreyelling that they can't print any ssn cards.

Tell you they are full service and will answer questions during they tax year but don't return…read moreemails. Computer system was hacked so our social security numbers were stolen and used to file fake tax returns. Sent in our documentation and forms to sign so our returns could be filed in early February. Then received a letter in March saying they don't have the signed form for approval to file our taxes. So I reprint, sign and drive them to their office. When I say I mailed this form with the check in the same envelope and the check was cashed a few weeks ago. The secretary looks in our file and says oh here's the form. Really? Look elsewhere in my experience.

Moved to MN from TX last month. Finally got off my kiester to get my DL and vehicle registration…read moreswitched over. Came here cuz it was nearby to my new residence. It's a smaller, more intimate, maybe you might even say rustic, DMV. The walls were plastered with fun hockey posters and license plates from various states, plus a big sasquatch if you want a selfie to commemorate your new residency in the land of lakes. This DMV was not big, commercialized, or intimidating, which was nice. Small parking lot as a result, but I found a spot easily enough and joined the line of people outside. There was a line simply because they have a limit on the number of people that can be crowded inside at any given time (I think 15?). Probably leftover from the COVID-19 days; but I gotta say, not having quite so many bodies inside was actually nice once I got in there (didn't feel crowded or noisy or stuffy as a result), and I didn't mind waiting outside on such a nice balmy day as today was. Might've felt a lot differently on a winter day, haha. There were about four employees behind the counter working diligently away at the queue, calling numbers as they went. I read the signage above the counter that had instructions, took a number, grabbed my necessary paper form and filled it out while I waited. Overall I don't think I waited more than fifteen minutes to be seen! That was awesome. The person who helped me initially was off-putting and quiet (probably because they deal with so many grumpy people), but they quickly warmed up to me as we chat and exchanged pleasantries and stories. (Such as me remarking on them playing awesome 80's music in the background.) The process was reasonably efficient. I was given estimated wait times for when I would receive my official documents in the mail. Left happy.

The good and the bad. Good: nice display of license plates…read moreon the walls. Female staff was very nice after I had the proper documents for real ID. You need a county birth certificate not hospital ceremonial one, mail with your name on it, and other identification. Bad: man working is a douche. He also yelled at my 2 year old son, 19 years ago when he stood on a chair. He also yells at customers. This location is faster at getting you served. The Dakota County one in Burnsville has inconsistent hours. Fridays before memorial day weekend are insanely busy. Now I wait up to 8 weeks for real ID to arrive. I also renewed my passport today. We'll see which one arrives first.

Some of the staff seemed really friendly...the lady that served me? Not so much. I'm sorry, I'm not…read morefamiliar with all the regulations of the DMV, I thought it was ok to ask questions. She was an older lady, who seemed really annoyed that I was there to renew my DL. She was so busy rolling her eyes and talking to her coworkers instead of answering my questions. Thankfully this isn't somewhere that I have to frequent. I will go to Apple Valley next time.

Taking your drivers test can be nerve racking, weather your coming from a new state as an…read moreexperienced driver or a new driver, but at this location I can guarantee that you'll be in good hands and feel comfortable along the way. Check in was easy for a road test you just drove up to the window around back, staff is very friendly which makes the process of going to the Dmv just a little bit more pleasurable! Also third time is a charm