Dr. Lambert referred my daughter out for her wisdom teeth, after waiting months for an appointment,…read moredue to her having "mobility issues" just because she is in a wheelchair. Then the nurse had the audacity to ask my teen "so are you like paralyzed" as my daughter transferred to her wheelchair. Extremely rude to ask someone that when you have the medical history and you see she is obviously not paralyzed. Definitely treated my daughter different due to her disability, and all because she uses a wheelchair. I would never recommend him again. Shame on him and his office.

Conservative oral surgeon and I don't mean conservative in terms of politics…read more Visited for a consult because my general dentist suggested I remove my wisdom teeth but Dr. Lambert suggested I wait a little longer when there is a valid reason to pull the tooth since I didn't have a cavity on the tooth. General dentist thought my teeth gums weren't as healthy as it should be but oral surgeon said teeth looked fine and gums were fine. Wisdom teeth these days seem to be such an easy casualty to dentistry with most dentist but Dr. Lambert doesn't feel that way. He seems to only want to pull teeth that really need to be pulled hence his conservative approach to dentistry. He could easily line his pockets with fees from pulling every tooth that came through his office but he seems genuinely more concerned about patient overall oral health than making a quick buck on an extraction. Office staff was superb, polite and nice. Overall experience was great for me.

I moved upstate from Brooklyn about 5 years ago. After going…read moreto 3 different dentists up here I about gave up. Franklin Lackee, DDS IS the best dentist I have ever gone to, and I am 65. No pain, no fear and very professional. Nicest Man who knows what he is doing. I can't say enough about him AND the entire staff. I will be making another appointment real soon. Have a lot of work that has to be done and again, I have no fear finally!

I was PETRIFIED going to the dentist fur anything even a simple cleaning ... I had a filling that…read moreneeded to be taken care of immediately so had no choice but to face my fear! I called the office and they gave me an appointment 1.5 month out, but called in a week with a cancellation. When I arrived the front desk staff and dental hygienist were there to receive me, both were very friendly and welcoming!! Remember I said PETRIFIED of dentist! I explained (more like emphasized ) to The hygienist my fear! She took her time and was so gentle! Today I went for a filling, again totally petrified based on past experiences! Dr. Lackee was so gentle!! I didn't feel anything! It was a breeze! I have more dental work to be done and looking forward to a pain free session .

Stephanie is an amazing dental hygienist! I have severe dental anxiety and a low pain threshold…read more She was incredibly kind patient and gentle throughout my cleaning. She took her time and was very thorough. I trust her completely and I will not see anyone else but her. I highly recommend Stephanie!

Today was my first time getting work done at this facility, they did my filling , cleaning, as well…read moreas X-rays , everything was seamless from the minute I walked in , everybody there seems very attentive/ professional. Special shoutout to Dc Consalvo that did my filling, and my hygienist Erica , she was supper helpful .

The friendly demeanor of the dentist and staff does not make up for the serious and unacceptable…read moreproblems I experienced at this office. I was overcharged, and my insurance was submitted claims for procedures that were never performed, which raises serious ethical and billing concerns. After a crown was placed in March 2025, my regular dentist later found excess cement left directly on my gum line--a basic and preventable error. My dentist was extremely disturbed by this and stated it could have caused damage to my gums. Leaving cement behind reflects a clear lack of attention to standard dental care and patient safety. To make matters worse, the crown fell off while I was eating (and unfortunately swallowed) yet I was told I would need to pay out of pocket for a completely new crown, despite the original being placed only months earlier. Refusing to stand behind recent work while shifting the financial burden onto the patient is unprofessional and unacceptable. Between the billing irregularities, substandard workmanship, and lack of accountability, I strongly advise others to avoid this office altogether. If you do choose to go here, verify every charge, closely monitor what is submitted to your insurance, and be prepared to seek corrective care elsewhere.

I recently switched to Dr Kupetz' office and so far I am very happy with the level of care and…read moreservice. The employees are clearly caring and competent. It seems to be a generally small practice so a typical patient is more valued. There may be some downsides to a smaller practice such as appointment flexibility, but I prefer the more personal and professional approach I have seen, versus what I have experienced elsewhere.

My experience was less ideal. After a failed root canal and 2 infections done at this office, and…read moremight I add it took five times to finally finish this tooth I was experiencing tremendous pain. Nothing was revealed ,A second opinion from this dentists colleague found nothing. Mind you this was close to $2000 worth of dental care. Had a retreat done in New Jersey by a specialist to the tune of about $1700. It was found that the tooth was cracked and needed to come out that was another $1700 now for the implant which was 2800$ for the stud and 2000$ for the tooth. All in all this came from a botched root canal that I had done in this office the money and pain that I have experienced will never be rectified. My advice go to a specialist if you're going to have any dental work done.....

Such nice people here!! They took me as an emergency when I'm not even their patient. And the…read moredentist and the assistant were very respectful and calming of my nerves

I've been going to Dr. Chris since maybe 2007 or so and have always had a good experience. In the…read morepast they sometimes hired other dentists who weren't as good, but has mostly been Dr. Chris (and on rare occassion his dad who still chips in now and then) for the past decade. Some of the lower reviews are about front of the office staff, which I vaguely recall being a bit gruff, 10+ years ago but everyone the past few years have been lovely. I have had two root canals (hey I'm 40 such is life) and one was done excellently by Dr. Chris during 2020 in COVID. He did a great job relieving the pain I had been in for a few months. Anyway, highly recommend this practice 10 out of 10 for the last decade or so.

My family and I have been coming to this dental office for over 7 years, and the consistency of…read morecare has been outstanding. There was a time when I didn't have dental insurance and needed a crown replaced--Dr. Chris went above and beyond to help me, offering a fair and reasonable solution without compromising quality. His kindness, honesty, and steady professionalism truly set him apart. As someone who gets a little anxious in the dental chair, I can honestly say Dr. Chris has earned my full trust. He's gentle, patient, and takes the time to explain everything in a way that puts you at ease. I've recommended this office to friends and family, and I'll continue to do so for years to come. It's rare to find a dentist who's not only skilled but genuinely cares--this office checks every box!

Great staff great bedside mannor, must see if you have a dentist phobia. Even my kids loved the…read moreplace

Amazingly friendly and professional. I was recommended to them from my regular dentist in Walden…read more They had my tooth pulled in no time and they spent time to make sure I was OK. Thanks so much for an easy extraction.

I feel like I need to write my experience with this place. One of the lady at the front desk told…read moreus to be 15 min early which was at 7:45am. Than she's 20 min late to open the office 4 patients waiting on her. When I asked what's the point showing up 15 min early if she shows up 20 min late, - her answer was she was stuck behind a bus what a joke. Anyway she got mad saying she's feeling " uncomfortable" and get out. Very unprofessional. I guess caking her face with all the makeup is more important than showing up on time.

Went to HVOS for wisdom teeth extraction. I was very pleased with the entire procedure. The staff…read morewere very nice and courteous. They were very informative of the procedure every step of the way. Dr Wiston performed the procedure and also was very nice and caring. He talked to me the whole time I was in the chair and let me know exactly what was going on and not worry about what was happening. He asked frequently if I was okay and to raise my hand at anytime I felt discomfort. Dr Wiston called me that afternoon to ask how I was doing which was very appreciated. My prescription was sent to the Pharmacy right down the street and was ready shortly after arriving. The office was nice, clean and comfortable. I recommend this office and will definitely go back. Thanks to the Staff and Dr Wiston for pleasant procedure.