I was contacted by the owners daughter,Michelle, who apologized profusely and was adamant about…read moremaking it right. I explained how disappointed I was because when I dropped off the garments, there was no mention about having to replace the fabric of the belt loops or completely altering the back of the skirt where the zipper was. She asked what she could do to make it right. I could tell she really cares about her business and customers, as well as the quality of work they produce. I explained that there wasn't much because of how altered they both were but instead, to make sure her parents fully understood what the customer was wanting and not to be afraid to say no if they couldn't actually do it. She agreed and again, couldn't have been more apologetic. This was a learning lesson for both parties and I know how to move forward. In the beginning, she asked if she could give me a refund. I declined at first because I wasn't seeking one but instead, was really hoping something could be done about my clothes. After a few phone calls, I decided I'd go ahead and take it. Prior to this, It had been a while since I've brought something to them but because this was handled so professionally, I'll continue using them but for dry cleaning only. Michelle, thank you for your kindness and empathy you displayed in trying to remedy this situation.

I was looking for a place to clean and package up my wife's wedding dress as an anniversary gift to…read moreher. I came across this place when I was googling. The dress was pretty clean but the bottom was pretty dirty from our outdoor wedding. Their service was excellent. They got it cleaned and packaged up in box within two weeks of dropping it off there. The communication they provided was excellent. They even sent a text message when the dress was ready for pickup. The quality of work was well worth the cost. The dress cleaning and preservation was $260 then they offered two size boxes. The medium box was $80 and the large box was $100. My wife's dress luckily fit into a medium box so I walked away with an out the door price of $360. I was not aware until I picked it up that the box I purchased came with a window so that you could still see the dress while keeping it packaged up and looking nice! I would highly recommend this place for all your dry cleaning needs and especially if you're looking to have your wedding dress preserved. My rating : BEST

Fast, friendly and garment was clean and fresh. I found my all weather rain coat in the back of the…read morecloset, it hadn't been worn in years. They made it new again

Service was great. Dry cleaning excellent. People super nice and friendly. Clothes ready and…read morepressed perfectly.

Nicest people, good dry cleaners. Don't have shirt service. Price is about average. Convenient…read morelocation at end of strip mall.

The tall blond older female who works on the evening of Sunday July 12th, 2026, kept going outside…read more& smoke. I have been here for 40 minutes & she was outside twice, smoking, The bathroom trash can is to the top. Trash on the floor in the bath as well as the machine areas. This employee is unfriendly & would walk right by you & stare, not saying a word "hi" or anything The morning weekday lady always keep Uptown laundromat nice & clean. She is also very helpful & friendly. She is quick to assists & provide information. All in all, this facility is very nice. Machines appear to be new & on great condition. I use their dry cleaner services as well. I recommend this place.

Most laundromat experiences aren't pleasant but not the case with Uptown Laundromat and Dry…read moreCleaning. This newly remodeled laundromat is super clean, well maintained and has staff onsite during business hours. All the machines are new and work well. They offer 3 sizes of machines depending on your load capacity. No cash, no problem. They have an App to use to pay for washers and dryers which is super convenient. This is the only dry cleaner in town so they are busy. And since they no longer do their dry cleaning in-house, the turn around time is a little longer but I've had good experiences with no issues. I really like the drop off wash and dry services they offer. I've taken several large blankets/quilts to have washed and dried with same day service. The staff has always done a great job, very friendly and only $22.

One of the best cleaners in town. I got a sophisticated dress cleaned here and the results were…read moreoutstanding. Nice lady and gets the job done. Love coming here and the prices are not bad for what you're getting. Highly recommend coming here if you want dry cleaning done.

Nice and clean place. I will always come here and do my laundry. and it's in a great location. my…read moremom is going there and so do I.

Very nice location... Very friendly staff to help you! Price is also fair with small, medium sized…read moreand large washers ... and free dryers. Made it very convenient!

The other reviews were right. "Fast" in their name is false advertising. I was visiting from out of…read moretown and just needed 24 hour service but Fri-Sat wasn't available for some reason. Monday was too late for what I needed. Do not recommend.

Really fast turnaround on clothing. I was shocked to find it in by nine out by five dry cleaners in…read morethe area. In my line of work that's pretty important and the prices were extremely reasonable. Also ask about the scratch tickets for four or more pieces.

Polite, friendly, efficient service. They did a great job and were very affordable. My suits were…read morebeautifully dry cleaned.

Good quality and always ready when you need it. Staff is Friendly and they have affordable prices.read more

Sign on door says open at 8. Outside door at 805 still locked walking back to car and employee…read moremanager just shows up. You

Excellent dry cleaning services!! Family-owned by the sweetest couple who work incredibly hard and…read morehave always delivered. We have been going here for 6+ years and will continue to be loyal customers. We enjoy the conversations and appreciate their environmentally friendly practices. Highly recommended!!

Diane that work at best wash on west main she keep the place clean,she is super sweet she greets…read moreall customers that come in I recommend that place it's a10/10 and also nice music plays in the background as you wash

I decided to try this Best Wash location because I didn't feel like driving to Fairview Heights. I…read moredidn't go there with the expectations of making the Attendant my personal slave, either. I take my baskets from & to my car, all by my adult-self! I pulled into the parking lot and found all of the Handicapped parking spots taken. Later, I found out that none of the 4 people who parked in those spots were disbled. I parked, opened the car door and became overwhelmed with the smell of skunk weed and the sound of booming radios. I should've turned around and went right back home! I didn't. This Laundromat is abused. A sweet Attendant was on shift while I was there. She cleaned all of the unused machines & dryers twice. She mopped the floors twice. It didn't make one bit of difference. My clothes had a sour-like smell after they were washed. That means that the washing machines needed to be cleaned. There were no folding tables. I didn't feel safe & the Laundromat is in need of a serious upgrade. This my first & last trip to this location.