Drycor doesn't work that way. Because they're connected to a home builder, they've got every trade in house and just handle it. You stay in the loop the whole time, but you're not the one scrambling to find a drywall guy or an HVAC tech. Everyone you talk to, from the person scheduling appointments to the owner himself, is easy to reach and straight with you. Our situation wasn't a hurricane rebuild or a total loss, honestly a fairly modest job, and the owner still called us personally and came out to walk through the whole process face to face. Juan, who runs the day to day projects, is genuinely one of the most helpful people we've dealt with in this whole ordeal. Even before we'd signed anything, he was already educating us on how remediation works in general, no strings attached. That's the kind of company this is: honest, unhurried but efficient, and actually invested in figuring out the root cause instead of just patching the surface. Nobody else could tell us why our humidity was running high. Their inspector did, and then found a fix for it even though it technically wasn't part of the remediation scope. If you're on the fence, take that as your sign to just call them. read more

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I can't say enough wonderful things about Drycor Restore. When a pipe broke in my home and caused water and mold problems, they responded so quickly and were there when I needed them most. Their promptness, professionalism, and genuine concern made a very stressful situation so much easier to handle. They worked efficiently to remediate the water and mold issues and were extremely thorough throughout the entire process. I felt confident that my home was in good hands, and that means so much when you're dealing with an unexpected emergency. I am incredibly grateful to the entire Drycor team and Robert Shawalter from the Shawalter company for their quick response, excellent work, and kindness. I would highly recommend Drycor Company to anyone who needs water or mold remediation. They truly went above and beyond. read more

I highly recommend reaching out to Drycor Restore working with Showalter Construction and Restoration. This company is very professional, punctual, and looks out for the well being of the customer. As a mom with little ones having someone that really cares about the well being of my family along with making sure they do a clean and professional job spoke volumes to me. Mr. Showalter and Marcus were very thorough on assessing the damages and securing the area against mold spreading in the air, he showed geniune concern for the well being of my family. Mr. Showalter also is very knowledgeable in working with various insurance companies and helped make the process with submitting a claim very seamless. His office manager Thea is so helpful and communicated so quickly between myself and my insurance company ensuring everything was taken care of. I really appreciate their prompt communication and helped me feel at ease to trust them to get the job done the right way. Thank you all again for everything. read more

Bottom Line Up Front: As my parents said, "We're glad we chose them to take care of our home!" Trusting DryCor was the best thing our family could have done after such a traumatic event. They're skillful, thorough, and make customer care the most important part of the process. DryCor went above-and-beyond in helping my parents after the hurricane. They are fully licensed and insured to accomplish every task, and have earned the trust and confidence of everyone in our family. They're transparent with every task and provide realistic expectations so there are no surprises (remidiation, restoration, permits, gov't inspections, etc). We did multiple searches for help all around the region. We looked at price, location, reviews, specialty, and DryCor was consistently near the top of every search. We contacted a few companies for estimates for the dry-out / saturation mitigation, demo, roof work, and reconstruction, and DryCor was the only company that had all the right credentials for every part of the restoration. They're the best company that was available in a reasonable time, and they were clear about their techniques and their limitations. Robert arrived to assess the damage to the house & property a couple days after we called them. He impressed us by communicating consistently and answering ALL our questions over the span of many hours including a conference telephone call with family and contractor friends. Though he had other clients, he made my parents and our whole family feel like we were his only concern. He literally sat in the backyard fielding every question as if we were his only client. Robert took the time to explain the whole claims process from start to finish in terms that every could understand. He explained how his services are applied within that whole process, and the details that are rarely discussed like the mental stress my parents should expect to face at times. Only after he was sure we understood the concept of each step did he discuss the finances of the process. Robert was not pushy, rather he was realistic with the payment of the project as another step in the process. His goal was obvious; to ensure my parents understood the operation as a whole and secure our trust and comfort with the process regardless of whomever did the work. He spoke on a peronal level and identified evidence-based results and experiential moments, he never insulted the competition or make any sort of derogatory remarks about anybody. After a traumatic event like this hurricane, DryCor's assessment proved to be as therapeutic for my parents as efficient as their work. DryCor and team made a great effort to communicate and provide rational and reasonable expectations. There were no surprises; some of the matters that arose were already discussed as possibilities (sea wall, pipes, etc). The entire crew they bring are some of the most professional people I've ever encountered. Their team worked so competently & diligently that the process seemed to be quicker than previously imagined, which is great because the sooner the house is fixed the better! Other companies were vague or ambiguous with their process and pricing, and public records now show many of those companies were simply a shady practice wishing to steal people's money in a time or crisis. The DryCor team is transparent; everything they communicated has been proven true, and they were honest every step of the way. read more