The AC unit at our new home was making noise, with a summer heat wave coming. We contacted Baker…read moreHeating and Air. They were available right away to take my call, and scheduled a service visit within a week. We opted to purchase the 2x/year service package. The service person changed all the filters in the house, and diagnosed a failing part on the AC unit. He said the part would last awhile longer, but we decided to replace it anyway to avoid a summer emergency. The service person was knowledgeable and courteous. We will continue working with with them in the future.

Called early on Monday, Baker responded that PM to survey & do what they could on 38 year old unit…read more Good advice & quick service !!!

I had to postpone my project but, this business is the first we will call. Loved the clarity of…read moreexplanations and the swift response and follow up. Professional business. They take the guess work out of what a customer should expect. Very assuring to know that you some folks care about the consumer. Thank you

I hired this company to clean my carpet. They came in and did so, but arrived late. They assessed…read morethe carpet, declared that they could not get out most of the stains, and then proceeded to clean the carpet. They paid little attention to actually working to address the carpet issues, and acted like they just wanted to get the job done as fast as they could, and not as good a job as they could. They did what they said they would do, clean the carpet. As far as being focused on doing as good a job as they could, not even close. If you have a newer carpet with no stains, this bunch will do. If you have an older carpet, and/or carpet stains, these people could care less and you might want to look elsewhere.

Tony Lobos has worked for me in my home numerous times. He cleans carpets, rugs, and upholstery…read more He is both efficient and thorough. Everything he cleans always smells so fresh by the time he leaves the house! Tony is prompt and friendly, with a great attitude, and his prices are very reasonable. I highly recommend Busy Bee.

I can't say enough good things... I found this business after searching and trying to make…read morearrangements for air duct cleaning with all the "big name" companies. Mr. Lobos arrived at my house on the same day to provide an estimate, which was ultimately slightly cheaper than competitors. He provided next-day service, arrived early, completed the job early and vacuumed prior to leaving. I'd much rather give a small, hardworking business my money any day.

I DON'T recommend these cons in any way!…read more On 4/22/24, a tech came out, did a quick service call, and $914.75 later I supposedly had freon filled up. My unit is only two years old. I was promised by the owner that the part that caused the leak was under warranty and he would take care of it quickly. I have been calling REPEATEDLY since then and have yet to get an answer. Kira, the co-owner, kept saying the same old lines. "I'll call and check and call you right back." Never did. "I'm working on it." No, she wasn't. "I'm waiting to get a claim number." Where is it? "I'm so sorry. Let me check and I'll call you back in five minutes." Still waiting. I've left message after message, text after text, and now I'm being completely ignored. Since it's a warranty part, clearly they're not interested in helping, even though they assured me they would. I left a message asking for this "supposed" claim number so I could pursue it myself. As usual, no reply. I've called the office, called the owner's cell phone and left message after message, and sent numerous texts. Everything has been ignored. Their customer service isn't just poor; it's nonexistent! After asking around and talking to a few previous customers, I see I'm not the first this has happened to. They lost a major restaurant contract due to shady business and even did it to their own church! On 8/5/24 owner Jason Johnston finally contacted me and said they were "still waiting on the part." He said it wouldn't be in until September. I asked him when was it ordered. He stammered and said, "Six weeks ago." That would have been June 24th. That's TWO MONTHS after they promised they were calling. I contacted the company directly that was supposed to be handling this warranty. The man I spoke to said they had NO open orders for Johnston Cooling & Heating and NO information on me or my air conditioning part. They never even called! These people will lie to you over and over and never do what they say they'll do. I've reported them to the Better Business Bureau.

Not very good at keeping appointments. I set up an appointment 2 weeks out for a quote on the…read moreinstall for a mini split ac unit for our business. The first time slot that was missed by the company, so I then setup another appointment by request of the owner, still no one showed.

I purchased a home in the area- with the previous owners having three large bread dogs inside. As…read moremuch as I love animals...it's not the smell that I want to come home to. The employees of Dusty Ducts were very professional & productive. The air quality is significantly improved!!! I highly recommend this company.

This is one company who stands by their goal and mission: Integrity, accountability and highest…read morelevel of Customer Service. As a landlord addressing a heightened concern with rental property, two of the staff saved the day and came over on their own time on a Friday evening after work to confer with myself and renters to address all questions and concerns, providing thorough explanations and recommendations. It wasn't just about the money, but about satisfying the customer. Truly grateful!

K & S did a wonderful job power washing my master bathroom shower and floor. We previously tried…read moreanother cleaning service, and they were not able to remove all of the soap scum. K & S made the bathroom shower look new. K & S also power washed my kitchen floor. The tile grout had been almost black, and K & S restored it to its original creamy color. They also did a general clean of my kitchen. They covered every detail, including the inside of the dishwasher, microwave, and toaster. K & S was courteous and communicative throughout. When I initially called them, the owner talked to me herself about the project and got me scheduled for an estimate right away. They paid attention when I explained what I wanted and sent me text message reminders for my appointment both the night before and the morning of. They wore shoe covers in my house. I am so happy to have found K & S, and looking forward to hiring them regularly.

From the owner: At K&S we strive to treat your place of worship or business as our very own. Luke 6:31read more

Blue Valley came out to my house today and did snow removal on my driveway. Their communication…read moreprior to arrival was great. The ice and snow was 3-4 inches thick. They had to use a pick . They Worked for over 2 hours, the driveway was completely cleared and looked great . I would highly recommend these guys for any services that you need.

From the owner: Blue Valley Home Services specializes in helping local homeowners with reliable, affordable…read moresolutions that keep your home safe and running smoothly. Our specialties are professional dryer vent cleaning, clean out services (garage, rental, estate), shed removal, and weatherstripping. Serving the Roanoke area, Blue Valley Home Services is your go-to choice for straightforward, no-hassle home solutions.

My wife and i hired kieth he Kept deposit did not show up to work on time poor communication not an…read morehonest person

From the owner: We are a licensed and insured Christian-based Business that specializes in thoroughly cleaning…read moreresidential and light commercial duct systems. We install duct systems and clean clothes dryer vents. We use the Direct Contact Cleaning Method, which does a much better job (improving indoor air quality) removing contaminants from the air as well as from the surface. We can also disinfect the duct systems and treat for mold, etc. We now carry the Whole Home Zone Air Restore Systems. We honor our Seniors and have a Referral Reward Program. We can also supply references upon request as well as before and after pictures of our projects.