Donnie, Chris, Manny & O'Shea worked at our home at different times; each time, they were excellent…read moreand thorough! The only negative outside Campbell's control was that we had to wait almost 4 weeks for our new Rheem 5-ton AC unit order to come in. It was a supply chain problem from the manufacturer themselves! The prices have increased almost 100% since we last bought a home AC system almost 14 years ago. These guys went the extra mile and took great pride in their workmanship. After the job, they left the place clean. It was a joy doing business with Campbell Heating and Cooling. based upon our first-time experience, we look forward to doing more business with this company! Thank you!

Campbell Heating & Cooling is a very professional firm! Great service from the call…read moreattendant/scheduler all the way to the Technicians, Taylor & Tyler. Quickly diagnosed heat pump not delivering cooling as a defective capacitor and replaced it with new one which was on their truck (no extra trips). Carefully checked all aspects of system before departing. An excellent overall service experience, and pricing was reasonable. Will not hesitate to call them in the future! Paul W.

My digital thermostat in my house quit working in the middle of summer during a spell of very hot…read moretemperatures. After trying all of the troubleshooting suggestions in the manual, I called McConville Heating & Air first thing in the morning. They came out to fix my problem the same day! They double-checked my troubleshooting and came to the same conclusion, that my thermostat was bad. They quickly replaced it and didn't charge me an exorbitant price. They were professional, pleasant and a pleasure to do business with. I would recommend them to anyone who needs HVAC services.

These guys are GREAT! Not only did they replace our outside unit, inside unit, and hook us up with…read morea sweet programmable thermostat, but they did it several hours quicker than they had projected on the most miserable hot and humid day of the year. This is our 4th home in 3 different states and we've never received such great service from any company before! I can't recommend them highly enough!!

I needed a new "in the wall" air conditioner. To my dismay I found out you can still buy them at…read moreLowe's and Home Depot but they no longer install them. Im a very satisfied customer of Terrell E. Mosley so I gave them a call. They did a fantastic job with the install. Not only does it work well but it looks very neat and designer picture perfect.

Terrell Moseley has been our HVAC service provider for at least thirty years. They have always…read morebeen professional, prompt, and courteous. They recommended my current heating system, which has preformed exceptionally well. It has been a worthy investment in my home.

Couldn't recommend them more. Don't even think about going to the bigger companies - these guys are…read moresalt of the earth people who will be completely honest with you to try to repair instead of replace. They fixed our unit within hours of us calling for what another company said would have to be an entirely new unit. They charge a fraction of what you'll pay elsewhere.

Asked to come repair "frame" holding furnace/AC filter. I said no rush. He stopped by the next…read moreday to check it out. Found that there was an existing filter holder and old nasty filter in gas furnace. Showed me how to replace , told me the best quality filter to get , contacted his supplier and reserved the correct filter in my name. Told us how to take care of this lifetime filter. We are newcomers to Roanoke and we had been referred by our realtor. He did not charge us for the visit. We had a nice chat and he gave us the name of his favorite Mexican restaurant which we tried same day and it was really good. Family owned company and he arrived with son, the 3rd generation. This company is the way a service business should be. Building a relationship with personal attention, fairness and not just charging those needing service as much as possible. We have found our heating and air service company forever.

John is an honest and reliable technician. Always call on these guys to fix anything to do with…read moreheating or air conditioning.

These guys are amazing! Family owned business that really treat you like one of their own. We had…read morethem replace an old and unsafe boiler with a new efficient one as well as fix some gas lines that had leaks. 10/10! We won't be using anyone else!

Called to have water heater replaced and they were super fast and reliable! They showed up and…read moregave me a great deal on a new high efficiency unit at a great value! It was installed that afternoon and had a great shower that night! Thanks again for a great service

We called Jordan on January 7, 2026 for heat pump that was not working. Craig called me back that…read moreday (nice) and said he would call and come the next week. They never called or showed up (Not very professional). That's really sad because they put in our upstairs unit in 2023 and also placed a unit in our Amherst family home just prior to that. They really did a nice job with those two units. It's really sad that we have to go elsewhere now. The previous experiences were great.

I had a second-floor leak that was affecting a first floor ceiling. I called snd 24 hours later two…read moreplumbers were on site and diagnosed and fixed the problem within 20 minutes. Friendly, polite, and not looking to do any extra work, and took the path of least resistance- not cutting through the ceiling, but finding the source and fixing it. You need an honest team? Call McGuire!

I can't attest to the service, because after speaking with the rude receptionist, I cancelled…read moreeverything. If the woman on the phone treated me like that, who's to say her service men wouldn't? Let me break down what happened. Due to this constant rain we've had in the past six months or more, our septic system got flooded with water, and a root, or branch is stuck in the pipe, so water has been pouring out of my daughters bathroom for a week. We've had to shut off the water to the house, and have someone come and pump our septic tank AGAIN, to get the water out. They couldn't see what was in the line, as they didn't have the equipment to do so, and gave me the number of a good Plumber who could..... Well, that plumber has cancelled on me three days in a row, knowing we have no water.... Long story short, I started calling other places. This was he first one listed, but I had a walk in at the office, so asked my mom to call for me and see if she could set it up. She did, and they said it would be an emergency fee after 4:30, because that's when their business hours end... ok, whatever. I'll pay it. So they said someone would be out after 4:30. Ok, got it. My mom told them EVERYTHING and what they would need so they would be prepared. They then called me to say they were coming early, and could I come home. I said no, but I could get someone to be there if it was really necessary. She said "well, uhhh YEAH, how else are we supposed to get in the house to check your plumbing..." I said "Ma'am, it's the outside line to my septic tank, the lid is already off. We just need the plumber to come with his camera and see what's blocking it." She then responds with "umm nobody told me this, and the crew I'm sending out doesn't have cameras. Plus, if they did come out with a camera, which we CAN do, it's gonna be a charge of $200 to bring the camera out to the property". I asked why, and she stated that it was a special piece of equipment, and it's not carried on normal trucks. Cool, I get it, but when my mom called, she told you WE NEEDED A CAMERA... She said "No, she didn't, and our guys need to come asses the situation first, which is your emergency fee, THEN, if needed, we can bring someone out with one." I said no, we already had someone out, and they said we needed a camera.... She then huffs loudly and says "Then what do you want me to do, cancel the service call?" I said "yes please. I'll find someone else." I won't ever use this company for the sheer fact of the rude receptionist who called me, and the astronomical fees they charge just to come out...

Incredible customer service! This is a truly amazing company, That goes out of their way to take…read morecare of their customers. There are companies Out there who hit you with a high price and don't care if they ever see you again. I think it's pretty clear that Browns heating and air are looking for lifetime customers! Travis Bass was taking care of my small AC problem. It was just so refreshing to feel like you had somebody on your team! He did everything he could to get the problem solved quickly and efficiently! He had to come to my house multiple times to check on progress, and always showed up with a smile! I will be only using Browns from now on. I suggest you do the same!

Browns HVAC installed in April of this year. I replaced the complete system…read more My old HVAC was twenty years old and working but I didn't want to be without heat on a frigid night this winter. We got several proposals and we chose Browns they installed the unit and it has worked great.We opted for a wifi thermostat so I can control the System from anywhere, very nice feature so you can adjust the temperature before you get home. You can set schedule if you like so it will automatically keep the house comfortable all year long. All of the estimates were close but we choose Browns Been happy with the unit and the installation went very well