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    Dryve Cleaners

    1.7 (3 reviews)

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    Lakeland Cleaners

    Lakeland Cleaners

    3.4
    (16 reviews)
    $$

    One of the last in-house dry cleaners in the Memphis area. The owner is so meticulous; every item…read morethat comes in touches his hands. Any broken buttons are replaced at no charge. AND THEY DELIVER AND PICK UP! This is the highest quality in dry cleaning we've ever experienced. My only wish is that we'd made the switch sooner. Love this place.

    Worst ever experience ! I took my leather jacket to them to repair the zipper, they called me and…read moresaid couldn't repair had to replace for twice the money quoted. I said ok and picked it up and brought it home . i called them to let them know the zipper was very tight and hard to zip the manager said bring it back , jt just needed zipper oil. I picked it up assuming everything ok, it was better but still a little tight. At the time the weather was very hot for this time of year, so I assumed everything ok and hung it up in closet few weeks later weather cold enough to wear, when I zipped it up about 2 inches it began to split apart. I called back manager said sorry can't fix it because there seamstress no longer works there. I said that's ok just give me a refund and I can fix it somewhere else. He again said sorry you had it too long and must have just wore it out! I reminded him that I have not wore it , because weather still too hot m, last part of Nov temp in the 80's and was still playing golf. He again refused a refund ! I said by the way she even put the zipper back on the wrong side left and instead of right il so just refund me half the price to pay to have the zipper redone on the correct side. Same answer NO RFUND period! My answer and was very politely and calm was just this have you ever heard of social media 90 % of people check on referrals before and a good thing before they choose who to do business with ! un knowing to him I had panned to give them 3 blankets to have dry cleaned . I can now say SORRY you just lost 1 customer and all the future business you could have had !!

    Towne & Country Cleaners

    Towne & Country Cleaners

    1.0
    (11 reviews)

    The customer service at this place is horrible. The last 3 times I've tried to drop clothes off the…read moredoors were locked. Once, they were locked towards the end of the day (around 5:30p). I came back around 5:50p once I saw they opened them back up and then the woman told me they stopped accepting clothes. You could only drop off clothes... Huh? How does a cleaners open until 6p have a cutoff time for accepting clothes to be cleaned? This is a waste of space. I wish I could give it a 0!

    Story time: last week I turn in my clothes on Saturday to pick them up Tuesday. I had to fly out…read moreWednesday morning. Upon arriving at this establishment I was handed my dry cleaning and every single collar (9 pieces) was wrinkled, they were visibly dirty and they had a horrible smell. I showed the lady working the counter and she agreed. I proceeded to ask the lady at the counter for the number to management. This was now the 3rd time I've had issues with the collars being wrinkled the only reason I came back is because it's right by my house and last time management assured me it wouldn't happen again and they had new people working blah blah blah. Now I'm on the phone with management explaining my situation and how I had given them the benefit of doubt several times and this was the last straw. I requested a refund (nearly $50) so that I could at least get my dress shirts fixed when I landed in Denver. They offered me a "re do" on the house where I would have to take the clothes back and ask them not to mess up the collars. Why in the F would I need to ask an establishment not to mess up my clothes I'm trusting them with? Anyways.... Moving on I declined their offer because I'm not taking anything back to get even more messed up. I guess my point is I should have read the reviews prior to using this establishment. I wouldn't bring a blind guy to this joke of a dry cleaner. PS. I only use yelp to post POSITIVE reviews but this truly bothered me and I hope that my review helps at least one person avoid this place! See my attached pictures you will see the wrinkled collars, deodorant stains (non staining deodorant) and you can probably smell them from looking at them

    Dryve Cleaners

    Dryve Cleaners

    2.3
    (4 reviews)
    $$

    I thought that cleaners are there to "clean" your clothing. It never occurred to me that the…read moremanagement (lady) would NOT except my black blazer because it had very little pet hair and some carpet fibers on it. Thankfully the competitor up the street didn't agree that it was "covered in pet hair" and does not have such a policy in place. Good luck with your business as you will need lots of it with this ridiculous so-called policy. You've lost a good customer. I'll give you two stars for servicing us occasionally with random items over the past several years. Wow, it's crazy what one visit, one policy, and poor management can do for a business. A good business would make customer service a priority and I left there feeling humiliated.

    I decided to take my clothes here even with their reviews I have read…read more I walk in and a lady comes up to the counter and introduces her self as Debbie we start talking and noticed our names were a spelt little different after she took my name down....she began to tell me about her best friends name was Debbie to so she changed her name with Debby with a Y and that her best friends mom was a B***h....and blah blah. I was very shocked but ignored the comment. I began to take my clothes out of the bag and explain to her that has a little cat hair on it but not a lot..she said that she can't take it and I thought she was joking. She then began to say that it would get on another peoples clothes... and told me I could lent roll it.... Now I'm very upset because this is your job. I would understand if you would've to charge me a little more to get the cat hair off but to tell me you wouldn't expect it until I did it was very unprofessional. I don't recommend this place one bit! DO NOT WASTE YOUR TIME!

    Dryve Cleaners - laundryservices - Updated July 2026

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