My toy poodle Isadora and I received a warm welcome the minute we stepped foot in the door. Donna…read morefilled me in as to what was included in the price of the grooming which was very reasonable. I dropped off a mass of black curls and left with a regal princess. Not only was I totally satisfied but Isa was happy.

We brought our two Maine Coon cats in for grooming yesterday and felt compelled to share our…read moreexperience so others can make an informed decision, especially cat owners. For context, we typically only bring our cats in about once a year when their winter coats begin to shed. Because of this, it's especially important that the grooming is done thoroughly and by someone experienced. We had previously been loyal clients of Kim, who consistently handled our cats with efficiency and care. Grooming is very stressful for them, so finding someone capable and experienced was extremely important to us. With Kim, we could always count on a full, thorough service: bathing, drying, shaving where needed, knot removal, nail trimming, ear cleaning, and sanitary care. That level of care is why we were willing to travel and pay a premium. When we arrived this time, we were surprised to learn the business was under new ownership. We decided to give it a chance. We dropped our cats off at 9:00 AM as the first appointment of the day and were told the process would take approximately 3 hours, which we were completely fine with. Around 11:20 AM, we received a brief call asking if one of our cats should be shaved. We were told they would use their judgment, and that was the only communication we received. By 1:00 PM (now 4 hours later), we returned to check in. What we found was extremely concerning: * One cat had reportedly urinated out of stress and, according to staff, nothing beyond a basic cage bath had been done. * We were also told at that point by Donna that she was uncomfortable handling him and that he would need to be sedated for grooming in the future. This was alarming to hear, as this has never been an issue in the past, he was always successfully groomed by Kim without sedation. * The other cat was still in the process of drying after only being bathed. * Neither cat had received any of the grooming services we came in for (no haircut, no knot removal, no nail trimming, no ear cleaning, etc.). * One of our cats was left drying in a cage next to a continuously barking dog, despite other quieter, more isolated spaces being available. * Both cats were visibly terrified. There had been no proactive communication to inform us of any issues, delays, or inability to complete the grooming. After over four hours, essentially no meaningful grooming had been performed. While Donna was polite, it was clear that she was uncomfortable explaining the situation. Only after we arrived did they begin attempting to brush one of our cats, which raised concerns about whether anything would have been addressed had we not shown up when we did. We ultimately left with two cats who were still matted, unkempt, and significantly more distressed than when we dropped them off. Our main concern is not just that the grooming wasn't completed; it's the lack of communication and the apparent inability to handle cats in a setting that claims to offer those services. Based on this experience, the facility does not appear properly equipped or experienced in feline grooming. We were offered complimentary future services, but unfortunately, this experience has completely eroded our trust. No incentive would make us feel comfortable returning. If you are a cat owner, especially with breeds that require specialized grooming, I would strongly recommend asking detailed questions about experience and process before booking here.

Pet beauty institute was great. The owner Dina is a very nice lady and very professional. I…read morewouldn't go anywhere else. The owner is very experienced. When I need my cat Mikey to go there again I will always use Pet Beauty Salon.

Dina is amazing at what she does. When we first got our toy poodle (Rocky) 5 years ago, we didn't…read moreknow about Dina yet. After 1 or 2 horrible haircuts from Petco, we did our research. We're so happy we found a place so close to where we live. Dina will ask what kind of cut you'd like and she'll give you ideas if you're unsure. We always show her a picture of what we'd like since we're not big fans of the drumstick look that poodles normally have. Rocky looks amazing each time and ALWAYS smells like oatmeal after. That smell typically lasts about 2-3 days and I love it. I'd 100% recommend bringing your dog here.

DO NOT GO HERE!!! We…read moretook our dog here to get groomed and we will NEVER come back. The cut was horrible but that wasn't even the worst of it. After my dog came home, he wasn't himself. He was grogy, and didn't want to play. A few days after he got his haircut, he threw up and was back to normal. I'm CONVINCED that he was given something here to calm down during his haircut. I mentioned this to a friend of mine who runs local adoptions and knows a lot about the different animal hospitals and groomers in the area and she said she also had one bad experience here and she said had she known I was planning on taking my dog here, she would have told me otherwise. I highly recommend not coming here --- a mediocre haircut is not worth getting your dog sick.

I have gone here twice. The first time was to simply get my dogs nails cut. She's a medium sized…read moredog, around 50 lbs and very docile. The woman handled her like a beast that needed to be put down and very aggressively cut her nails. I was waiting for a yelp of pain, but the woman got the job done with okay results. I forget how much that cost, but it wasn't unreasonable. Some time later, I brought my dog back to get her hair cut. She's not shaggy but her hair definitely grows out and needs to be trimmed, especially around her legs which start to look like fuzzy boots. So I bring her in the morning and a few hours later my brother goes to get her, pay, and bring her home. First of all, the cut cost something like $40 (I could be wrong on this since it was quite awhile ago, but it was definitely on the expensive side.) This wasn't for high end grooming, all we requested was a trim with clippers. When she got home, my first question was "why didn't they cut her hair?" It looked like they barely touched her. There certainly was some work done, because her aforementioned fuzzy legs were slightly less fuzzy, and her fur was freshly brushed, but in no way could this even be considered a trim. It was definitely not worth $40. I considered going back and complaining, but it just wasn't worth my time. Instead we bought clippers and do the work ourselves from now on.

The worst haircut our shih tzu has ever gotten. We provided pictures of the haircut we wanted, and…read morehe ended up with a square head. She wouldn't fix it. Ended up asking us to never come back. Not a problem. This horrible haircut cost almost $100.

This place is quite questionable. I was bringing my doggie here because it was close to where I…read morelived and they were able to cut his hair since he's a bit feisty at haircuts (he only weighs 12 lbs.). One time I brought him here for a haircut and it was taking an unusually longer amount of time than normal and I was told he was still in the cage waiting for bath time. After several hours, I called again, still in cage. Then after 10 minutes they called and said he was ready . I found this unusual but didn't say anything. When I took him home, I found out that they had not given him a physical bath but threw some spray was on him which was caked up on his neck. Fraud and yet they still charged me the full grooming price. Never again

Bark N Purr was a magnificent find. They did a remarkable job with Frodo and he received a good…read moregrade on his behavior throughout his grooming. That's heaven sent for a Scottish Terrier. Thank you, Bark N Purr, for your professionalism and artistic grooming skills. You'll always have our business and gratitude.

Liz was amazing with my 21 yr old cat that hasn't been grooming himself so well lately. His fur was…read morequite matted and really needed to be shaved on one side of his body. She was so gentle with him and didn't stress him out. She allowed me bring him in after all the dogs had left except her adorable puppy. Her prices are very reasonable. I highly recommend her.

I can't recommend Zoomin Groomin Nanuet enough, especially Adam! My dog Bailey gets very nervous…read moreabout nail trimming, and Adam took so much time and care to make her feel calm and safe. He's incredibly gentle and patient, and her nails have never looked better. She smells amazing -- the shampoo scent literally lasts for months -- and she always comes out with the cutest themed bandanna (this time a Halloween one!). I've tried other grooming places before, and none of them compare. Zoomin Groomin makes everything so easy by coming right to your house, and their prices and service are unbeatable. Adam is the best -- I almost don't want to recommend him so his schedule doesn't fill up too fast!

Emily the beautician-because she is-just wonderful with my two little dogs. Neville wanted to hang…read morewith Emily but he really had to go home. The dogs go into the van happily and their beautiful haircuts are the best. They are new little dogs after Emily grooms them. Always friendly and prompt service. Thank you Emily

Nanci always does a fantastic job with my Bailey! She is always happy and excited to be dropped…read moreoff. Everyone there is friendly and professional. Dogs are not locked in crates and can socialize. Bailey always comes home, smelling great with trimmed naile and a beautiful cut.

Nancy is wonderful with dogs, ours loves to go there for grooming. He loves playing with the other…read moredogs and looks so nice when he comes home!

Took my new puppy into Woof Cuts to get groomed by Anya! She did SO good with Layla…read more She came out so happy, fluffy, and smelled amazing. Definitely will be taking her back!

We started using Anya at Woof Cuts/HoHoKus 2 months ago after having a bad experience at our dog's…read moreprevious groomer. We interviewed Anya to view the shop. Anya was very patient and courteous. The shop was immaculate and our dog was totally comfortable. Our dog just had her second grooming and we were very pleased with the outcome.