The Good Feet Store is a sham! The reviews on their website are fake. The insoles aren't even…read morecustom made and they start at $1200!!! Go to a podiatrist and get custom orthotics if needed. Don't waste your time and money at The Good Feet store!!

I was not told that I cannot return the products. The foot pads do not fit any of my shoes other…read morethan a pair of old tennis. When my feet were measured they were size 7. I told here I wear size 61/2. I have tried all 3 and they do not fit. One pair of my most expendive I wear often, the pade cramp my toes. I jst got the pads and I need to reyùre them I am so sorry they do not work. I am 83 years old zI wanted something to help me in my balance. HELP I cannot afford $1500 for a product that do not work!

Amazing service, I got a used heavy bag there for a steal. Hayden, one of their employees, was…read moreparticularly helpful and disassembled the whole thing for me so I could fit it in the car, very pleasant the whole time and I would go back again. Shoutout to Hayden.

I absolutely have to share a very positive review about this location in Charlottesville. We are…read morefrom out of town and familiar with Play It Again Sports in our area. My son arrived on campus as a first year just one week ago and was planning to try out for the club Tennis team. He met on Friday with a couple of new first years to play doubles, and his racket frame broke. He was disappointed! I contacted this location and the amazing staff and wonderful owner, Troy, offered to deliver a racket to him since we are not local and he does not have a car. I sent an email on Friday night and had a response from Troy within an hour. By Saturday morning at 1, the racket was in my son's hand And he is now prepared for tomorrow. Troy, thank you!!! You went well above and beyond to help us with this situation and your efforts are so appreciated!! It's been a big transition week for him, so this was a step in the right direction of trying to get involved and now you have helped him be able to participate tomorrow with his own racket. THANK YOU!!

Might seem trivial to some but, a customer at the register; cash in hand should carry far more…read moreimportance' than a telephone patron. Recently purchasing a few items and approaching the register I was neither recognized nor addressed. The associate seemed entirely focused on what appeared to be a cordial conversation that bordered on business albeit with a convivial flair. After an inordinate wait another employee from halfway across the sales floor came to my aid and actually apologized. Not so much for her colleague but for my patience. I do not fault G. O. P for this but the singular culprit of what I feel is shoddy treatment of a customer.

Friendly staff and willing to help people out. Not pushy and very courteous…read more Was looking for camping and backpacking store in Charlottesville that was geared more toward backpacking than Dicks Sporting Goods and Public Lands. Would recommend this store to others.

I purchased over $500 worth of clothing. One of the linen shirts did not perform well for me. Even…read morewith my receipt this store would not exchange the item. They were rude and embarrassed me. They do not want to develop a long term customer relationship. Would not shop at this location. Madewell, Outdoor Provisions and LL Beans have much better customer service. I have shopped at Talbots for over 20 years and have never experienced this type of rudeness.

I went into the store m trying to find slacks. I was exhausted from searching around in crowded…read moredepartment stores with dressing rooms, messy from seemingly uncaring customers and not enough staff to help out. Someone (Logan) greeted me kindly, asked about what I needed and started helping me out. She took me to a dressing room, wrote my name on the door and tried to find what I needed. When she had to go, she turned me over to another kind employee after introducing her to me personally. They did the running around and helped me out with a lot of patience and thoughtful feedback. What a relief to be cared for so attentively and patiently. This assistance I was given was a breath of well needed fresh air and I left with a pair of slacks and a nice sweater. They considered my financial limitations and never once pushed a higher end sale. Thank you, Ladies!

Great clothes and great prices. Huge store with good selection. Super friendly staff.read more

Over the years I've purchased many items online and I've always had a great experience…read more Most items I purchase I'm really familiar with sizing fit, etc. So unfortunately, I haven't had much interaction but I do look forward to one day checking out the physical location in VA and experiencing the surrounding area/activities.

On Saturday, I followed through on my earlier intention to purchase a pair of boots (AAP Churchill…read morein Horween Mechanical leather) from Division Road. Even though it had been 8 months since I was last in the shop, they still remembered me. Jason, Connor, and Kevin all are great to work with and I always look forward to what Division Road has to offer. Their clothing's aesthetics and the ethics that go into their selection are what really draw me. They really understand the entire process that goes into and cost/impact of clothing manufacturing (working conditions, fair wages, water usage, etc,).

I debated typing this out, but this story DOES need to be heard…read more Here's a few things you should know about me + this store before proceeding on: 1. I have stopped in to this J Crew on several occasions. 2. I have always been (until this weekend) treated with respect and friendliness. 3. I do often check out the clearance rack, because - let's face it - J Crew is stylish, cute...and somewhat overpriced. And I love a good deal! This is mind, I strolled into the J Crew on Saturday. The store wasn't very busy, but I wasn't greeting when I walked in. Whatever, no big. I walked around, checking out the new styles, etc. I didn't make the deliberate beeline toward the clearance rack - because even though I like deals, I do think that J Crew is better manufactured than 'cheap' brands. Anyway. After my walk around, I strolled to the clearance area and saw several good prices on plain tees and basic skirts. I was happy to see that there were a good variety of items in my size as well. I picked up a few items, and asked a clerk for a dressing room. Said clerk wasn't chatty (at all) but was pleasant enough. I tried on my items, and really fell in love with a striped tee with a laceup side. Kinda nautical looking - I glanced at the price - 10.99! I could barely believe it! Since their Japan Tsunami Recovery shirt was sold out (something I was hoping to purchase) I was ready to check out with just that item. So, I walked up and this was the exchange: Clerk: Are you ready to check out? Me: Yes, thanks. Clerk: Did anyone help you today? Me: Not really. Clerk: (fake voice) Oh, I am really sorry to hear that. Me: No, I mean, I didn't ask for help, I was just - Clerk: (exasperated) I know what you mean. Me: Okay. Clerk: (scans the item) Your total is $20.xx Me: Um, I think it was marked down from... Clerk: (looks at price) Yeah, well this was mismarked. Me: Excuse me? Clerk: Yeah, it's not supposed to be that price. (dryly) Sorry. Me: (flustered) Oh. Well. I don't really need it then. I walked out. I had this really weird feeling come over me. I mean, $20 for a J Crew shirt was still a good deal. But that wasn't the point. It was marked down. I was the customer. I should have fought it. I hate those kinds of confrontations. I already felt like she was judging me - thinking I was cheap. Not good enough for J Crew clothing. I had to banish those negative thoughts pronto! I glanced back in the store and saw the previously smug clerk speaking with who I assumed to be her manager. She seemed irritated. But gosh darn it - I wanted that silly shirt. I walked back in. The woman who I assumed was the manager told me she could honor that price. I thanked her and paid my $11.xx thank you very much. I made some kind of nervous small talk, to the effect of my excitement of finding such a good deal. The girl just rolled her eyes. I clutched the bag on the way out. Proud that I went back in but still weirdly emotional about the situation. When I returned home, I retold the story to hubs, when I realized, taking a glance at the tag - she had pulled off the 10.99 price! Just...weird. I'll think of it each time I wear that shirt...

Went to exchange a phone case I had gotten for Christmas but had no receipt since it was a gift. I…read morewas afraid they might not let me or there may be an issue but the staff there was great! The woman who helped me was super friendly and immediately let me exchange it with no issue. I told her the phone case was fine, no issue - it was just that I am vegan and it was made of cow fur so I didn't want it. She totally understood, showed me where the other cases were and I was able to switch it out in less than 2 minutes.

If you are looking for upscale, modern and/or midcentury housewares, this is the place. Super…read morefriendly, helpful staff. Creative gifts that anyone would welcome receiving. Wander in and you are sure to find something you want to buy. Definitely go.