Been stopping by here off and on for years. Great store with excellent inventory. Everyone I've…read moreinteracted with has been absolutely fantastic. Helpful, knowledgeable and great to do business with. Not many of these kinds of stores for men around so when you find a jewel like this it's important to support.

I won't shop for suits anywhere else as long as I'm in Charlottesville, and here's why:…read more I went in to get a suit for some upcoming job interviews. Mike sized me up and was immediately on the phone to order my suit from his supplier, with expedited shipping at no extra charge. The price was a bit more than I'd pay at Men's Warehouse, but not a whole lot more, and the garments are of noticeably higher quality, and each suit comes with lifetime free alterations. He called me the minute it came in, and I went down to try it on. It fit great, and looked great, but I immediately noticed it was a charcoal grey, rather than the lighter grey I wanted, and which I heard Mike order on the phone. In short, I knew it was the supplier's mistake, not the Shop's. But Mike didn't pass the buck, didn't explain it away. He took accountability for his supplier's mistake, and had the charcoal suit altered for me to use in my interview, and ordered the correct grey one for me when I get back. I was expecting to give back the charcoal one, but when I returned to try on the altered suit, he insisted I keep both for the trouble. I was blown away. Mike's words were "I do business the right way, the way it used to be done". Indeed. I can't recommend this place highly enough.

My husband and I stopped in yesterday and were planning on buying several things each. The two…read more young women working there spent the whole time in a personal conversation. I left with one thing and went elsewhere to shop. I prefer stores that have actual customer service.

we are visiting from San Francisco and originally wasn't going to shop at all. But since it was the…read moreweekend of Black Friday we decided to go in and check out the sale. The staff were really knowledgeable and patient with us as we took over 45 minutes to decide on the 13 different pieces. Due to the pandemic we haven't shop as much. At the register they carefully checked for items that should be for sale for us and ordered a different size for a jacket to be shipped directly to San Francisco. They recommend several pieces that we normally wouldn't have picked out and this was really a godsend since we have a shop for a while and were in a time crunch . Highly recommend this place due to the friendly service and the professional knowledge they have.

I've been buying clothes here since 1970. Recently bought a navy v-neck sweater and a shotgun…read morebuckle belt. Nothing new, just replacing what I'd worn out. Can't beat tradition.

Quality, Quality, Quality. Love this store. Shop here for my husbands clothing. Gotten everything…read morehere; from his tuxedo for our wedding, work shirts, suits, jackets (dinner & outer wear), mountain khaki pants, mountain khaki corduroys to boxers.... And more! They even special ordered a Barbour jacket for me. One of the things I love most is the custom fitting & hemming/alterations they can get done for any piece of clothing. Staff is super friendly & knowledgable.....plus they always steer me in the right direction (they have good taste;) Eljo's is a hidden locally owned gem!

I debated typing this out, but this story DOES need to be heard…read more Here's a few things you should know about me + this store before proceeding on: 1. I have stopped in to this J Crew on several occasions. 2. I have always been (until this weekend) treated with respect and friendliness. 3. I do often check out the clearance rack, because - let's face it - J Crew is stylish, cute...and somewhat overpriced. And I love a good deal! This is mind, I strolled into the J Crew on Saturday. The store wasn't very busy, but I wasn't greeting when I walked in. Whatever, no big. I walked around, checking out the new styles, etc. I didn't make the deliberate beeline toward the clearance rack - because even though I like deals, I do think that J Crew is better manufactured than 'cheap' brands. Anyway. After my walk around, I strolled to the clearance area and saw several good prices on plain tees and basic skirts. I was happy to see that there were a good variety of items in my size as well. I picked up a few items, and asked a clerk for a dressing room. Said clerk wasn't chatty (at all) but was pleasant enough. I tried on my items, and really fell in love with a striped tee with a laceup side. Kinda nautical looking - I glanced at the price - 10.99! I could barely believe it! Since their Japan Tsunami Recovery shirt was sold out (something I was hoping to purchase) I was ready to check out with just that item. So, I walked up and this was the exchange: Clerk: Are you ready to check out? Me: Yes, thanks. Clerk: Did anyone help you today? Me: Not really. Clerk: (fake voice) Oh, I am really sorry to hear that. Me: No, I mean, I didn't ask for help, I was just - Clerk: (exasperated) I know what you mean. Me: Okay. Clerk: (scans the item) Your total is $20.xx Me: Um, I think it was marked down from... Clerk: (looks at price) Yeah, well this was mismarked. Me: Excuse me? Clerk: Yeah, it's not supposed to be that price. (dryly) Sorry. Me: (flustered) Oh. Well. I don't really need it then. I walked out. I had this really weird feeling come over me. I mean, $20 for a J Crew shirt was still a good deal. But that wasn't the point. It was marked down. I was the customer. I should have fought it. I hate those kinds of confrontations. I already felt like she was judging me - thinking I was cheap. Not good enough for J Crew clothing. I had to banish those negative thoughts pronto! I glanced back in the store and saw the previously smug clerk speaking with who I assumed to be her manager. She seemed irritated. But gosh darn it - I wanted that silly shirt. I walked back in. The woman who I assumed was the manager told me she could honor that price. I thanked her and paid my $11.xx thank you very much. I made some kind of nervous small talk, to the effect of my excitement of finding such a good deal. The girl just rolled her eyes. I clutched the bag on the way out. Proud that I went back in but still weirdly emotional about the situation. When I returned home, I retold the story to hubs, when I realized, taking a glance at the tag - she had pulled off the 10.99 price! Just...weird. I'll think of it each time I wear that shirt...

Went to exchange a phone case I had gotten for Christmas but had no receipt since it was a gift. I…read morewas afraid they might not let me or there may be an issue but the staff there was great! The woman who helped me was super friendly and immediately let me exchange it with no issue. I told her the phone case was fine, no issue - it was just that I am vegan and it was made of cow fur so I didn't want it. She totally understood, showed me where the other cases were and I was able to switch it out in less than 2 minutes.

Brand new store. They sell nice casual clothes for men and a variety of accessories for men that…read moreare not necessarily clothing related. Examples would be martini kits, flasks, old school thermoses, knives, and the like. It has obvious potential, and as they fill out their inventory it should end up as a proper men's store.

Great store with cool , eclectic items to choose from. Ideal for finding just the right gift for…read morefriends or family. Service was excellent and it was a pleasurable shopping experience. Highly recommended!

Alvin Dennis is a standard small-town high-end store. Serving the formal needs of residents, as…read morewell as the school spirit of both local universities. These stores are a veritable staple in the communities they inhabit. While I do admire them for playing that role, they fail to deliver on the needs of the customer. That is disappointing. Alvin Dennis charges high sticker prices for low quality goods. I have been unhappy with the quality to price ratio of every item I have purchased from the store. In a small community like Lexington, you are often backed into the corner of merchant scarcity. Regardless, I would advise spending your Saturday with a trip to Richmond or Charlottesville. Most of their factory goods wouldn't pass the $25.00 mark in a major metro. The fact that these items often cost $70.00+ is quite disappointing. Finally, they have a strict policy of 'no returns for refund'. It is well documented and posted. I certainly agree that this choice belongs to the merchant. That being said, a high end store will often differentiate itself with great customer service. 'No returns for refund' is a good first step to mediocre customer service and experience. Given their prices, they certainly feel like a high end store. Given their policies, they certainly fail to service their customers in the same manner.

My husband and I came in 7 months before our wedding to get his measurements and rental info. We…read morewere told to pick up the bridal party tuxes ASAP the day before our wedding due to a sale going on; my mom and I opted to pick up his, my dad's, and my brother's 2 days before. The woman at the register told us to let them know first thing the next morning if they didn't fit. We get to the place we're staying at, my husband tries his on... the sleeves look like a kid trying to fit into their old jacket. Keep in mind, THEY personally measured him. No big deal, the woman said to let them know. Right? Wrong. He went the next day with my brother (whose also didn't fit) and was more or less told to suck it and deal with it. If you tell us to let you know if they don't work, but then refuse a solution - you lied. They made a big deal that the seamstress was out of town and nothing could be done. So my mom went in and had to convince them to at least fix my husband's - these are pictures and video we'll have for life and he'd look ridiculous with such a poorly fitting tux jacket. Somehow after this, a seamstress magically was available to fix it. I bet we would have been treated differently if we were locals. Horrible, biased customer service.

I have purchased a suit; sports jacket and several shirts from R. Coffee and been very happy with…read morethe quality and the customer service. The staff gives excellent recommendations for the brands they have and of course the style and the fit. When I have a special occasion or need a new piece, they are the first place I visit.

After shopping with Rick for thirty five (35) years, the service that I have received since since…read moreRick and Will are no longer there has been less than satisfactory. I went in last week looking for a shirt for my husband to be told that "True Grit" no longer made this shirt and was directed to another shirt which I bought. I did ask if I could return and was told yes. I later looked up True Grit and found that they indeed still made the shirt and I was able to order which I did. When I went to return the shirt I had purchased, I was told that their system did not allow them to put the amount back on my card and I would have to take a store credit. This is not told to me when I asked is I could return and it is nowhere on the receipt that this is their practice. Now I have $300 on a charge card for a $150 shirt. If this is what there policy is, they need to tell you upfront or at the list print on the receipt. They could have offered a cash return knowing I was upset or at least get a new system that will allow them to credit your credit card.

So the price on an item was less than the one that came from corporate. The cashier said she was…read morethe manager of the men's department in knows that it wouldn't have been the price that was on it and someone must have put the wrong price on when they got it in. I asked for a manager and the manager said there weren't any more there but the price was the one from corporate. This doesn't seem to be fair considering if I went to another register there wouldn't have been any issue about the item and would have gotten it for the price that it scanned up. I don't think this is right of Gabe's especially when I spent a lot of money on this visit. I am seriously considering returning all of what I purchased and not give them any of my money in the future for this type of customer service.

I love this place.Its better than Ross and other "cheap" stores,I feel like they have cheaper…read moreprices than the other stores and the clothes are in pretty good quality.I personally feel like this is the god of them all... -from an 11 year old.

It was the first time we use this place for my son . The manager was good and promise my son that…read morehe could do his pant just like he wanted and he show him a picture. Then when we went to pick it up, it was nothing like he wanted or what he promise. I would not go back to this place or tell anyone else to go there. Never will use this place again

I had to write a review for Classic Tuxedo because this has some of the best customer service I…read morehave ever experienced. Evan, Brian, and Kevin, you are the best! My fiancé and I were in Harrisonburg, VA for a wedding in which he was a groomsman. We drove all the way from NYC before we realized that I had left his tux back in our apartment. That was at 4:25pm on Friday night, right before the rehearsal dinner, and the wedding was Saturday at 5pm. I called Classic Tuxedo in a panic, explaining that we needed an emergency tux. Brian answered and calmly said, "no problem, we can do that" and offered to stay open past 6 if we weren't able to make it before. Luckily we were right down the road so we went over to Classic Tuxedo where they immediately assuaged our fears by being incredibly helpful and affordable with absolutely no surcharge on emergency / last minute pricing. Evan assisted us - my fiancé showed him the photo of the tux everyone was wearing and he put together the perfect set for us that matched exactly. He also suggested a few things to make the tux more comfortable and just was a terrific help. By 5:30pm that day, we walked out of Classic Tuxedo with a perfect tux and everything we needed along with it. It doesn't even end there. Classic Tuxedo is closed on Sundays and we were heading back to NYC on Sunday. When we explained this to Evan, he offered to come into the store on his day off, Sunday, just to meet us so we could drop off the tux. I can't say enough positive things about how this team worked to make us comfortable (in a pretty nerve wracking situation!), and went out of their way and above and beyond to make things easy for us. Thank you SO much Kevin, Brian, and Evan! You saved our weekend!!!!

This store is so special. The clothes and shoes are spectacular and the staff and owner are…read moregenuine and really, really nice. I come to Charlottesville to visit my elderly mother and the owner remembered me from one trip to the next, and said something really touching. I plan to come by every time I'm in town, and I just joined the Facebook page so who knows what I might do between visits!

Scarpa never disappoints. This has been and remains my very favorite, best curated…read morestore.(literally for decades)... when I look in my closet - the pieces that I have from Scarpa are timeless and have become irreplaceable! Must visit when In Charlottesville! Amazing friendly staff!!! A beautiful store... the best shopping experience- go when you havE time to absorb all of the goodness inside Huge price range ... we always find something special :))