I fricking love this store! I have been there numerous times and everyone is super friendly and…read morehelpful. It did not take long for me to reach gold level! Hehe Even when I purchase online, the shoes always get to me super quick. Prices are very reasonable as well. Thanks for the awesome customer service at the store and via phone!

Friendliest famous footwear! Every single time I have been in this store, all of the employees…read morehave been super cheerful and very helpful. The shoe selection is quite decent as well and includes a bunch of non leather options for vegan customers. Today we utilized a BOGO half off plus a 15% discount and Daughter M.B. came home with two pairs of really sharp boots (adult size) for $94.

Excellent service, knows sneakers n what would benefit my type of gate…read more Had to order what I wanted but was not a problem. Store very clean

Excellent service, excellent knowledge, excellent prices what else can you ask for? Your selection…read morewas enormous and the pricing was just on. I would recommend a store to my best friend and my mother.

Great customer service!! I called the store a few minutes before they closed for the day and the…read moreemployee that helped me went above and beyond.

What a fantastic shoe shopping experience! I walked in and the staff was helpful, knowledgeable,…read moreand eager to please! I was so excited to find these shoes in my favorite color! It was a great experience to actually have someone check to make sure my shoes fit me before leaving/tie them up and check for comfort. I will definitely be coming back for my next shoe needs! Thank you!

Excellent selection of top of the line shoes. The only good shoe store left. They wait on you with…read morepleasure. Roxy is the only place I buy shoes.

Yesterday I finally visited Roxy Shoes in Milburn after hearing my friends rave about the store for…read moremonths. I can't wait to return! Their shoe selection is vast, and the styles range from conservative to the outrageous. The prices are more than reasonable given the quality. They carry all my favorite brands (Ara, Dansko, Sofft and Eric Michael). Entering the store I was greeted by Heba, who could not have been more friendly or helpful. The store was not that busy, so she spent considerable time showing me different brands and styles. After telling Heba what I was looking for she brought over 4 different pairs that were exactly what I was looking for. Heba clearly enjoys her work. I left with multiple pairs and cannot wait to return.

I've been to Nordstrom Rack a bunch of times and have never purchased anything. The concept is…read moresimple, stuff that didn't sell at their upscale counterpart are shipped here to be sold at deep discounts. The problem is in the execution. Less than 10% of their inventory has ever seen the inside of a Nordstrom department store. The other 90+ percent is crap that's either make specifically for them or close outs from brands that Nordstrom doesn't carry. Want proof? There are more Rack stores than department stores. Way more. Trading on one's name and reputation isn't a new concept. But in the end it serves to dilute their brand. Someone who goes to Short Hills willing to spend $500 on a pair of shoes is unlikely to show up at a Rack store looking to purchase the same. No so of a Rack customer who pays $75 and assumes that they're getting a bargain. They're not. Can't really recommend shopping there. It's a pity because it's a 5 minute clerics from home. Oh and same story at Off Fifth a few miles down the road.

Literally the rudest employees. Couldn't complete a simple return. Had to wait in line 45 mins for…read morethe return and have 4 employees assist. Manager was beyond rude and unhelpful. Acted like she was doing me a favor. It's like they couldn't comprehend a simple retail transaction. Absurd behavior.

I have to say I am FURIOUS with the way things have been handled here. I ordered a pair of shoes…read moreonline for a photo shoot close to 2 weeks ago. They arrived and were incredibly small (even when purchasing them in a larger size as the site directed me to). So, I sent them back for an exchange. I received an email (no reasoning either) stating that I was being refunded for LESS than the amount of the shoes and shipping combined. They didn't attempt to contact me at all. When I called, they stated that they had none of the shoes left in any color in the size I had asked for. Why was it so hard for them to write that in the email? (bye bye star #1) So, I went online to see what they had that would be comparable. They had the exact same shoe in a fabric instead of leather. Why didn't the salesperson suggest this to me on the phone? Did they give a cuss about making a sale? No! (bye bye star #2) So, I call to ask them to simply exchange the shoe I returned for that one (which they had in the size I needed). They said they would, and the gentleman on the phone also said that he would refund me the shipping charge back to my account because it was an exchange. This NEVER HAPPENED. (bye bye star #3) This is when it got ugly. It was now a full week later, and I still had not received the shoes. They didn't send me any tracking information at all. When I called to tell them that the shoes were useless to me by now, they told me that there was nothing they could do about the missing shoes because they had been signed for. "I didn't sign for them, my delivery man didn't sign for them.. where the cuss were these shoes? And, what the hell do you mean, there's nothing you can do about them? Don't you have insurance?" "I'm sorry mam, but we don't take out insurance on anything under $500". (bye bye star #4). If it was possible to give them 0 stars, I would. The last star went away in my eyes when she left the phone to talk to a supervisor who told her that they could take things up with UPS and POSSIBLY get me a fraction of my money back. So, no matter what, I was paying for this mistake. They obviously didn't want my business from the get go. I should have stopped dealing with them from the moment they were out of the first shoe I needed. I cannot believe I am eating the full cost of a pair of shoes because I was stupid enough to trust a shoe company like Footnotes. I love shoes, and would have been a great customer for them, be it for business or pleasure, but I will never do business with them again!

They do not stand by their products. I do not a retailer that does not stand by their private…read morelabel products. I purchased several pairs of shoes recently and they were not willing to even discuss a solution for one of the pairs that are completely uncomfortable and unwearable. They said go to the shoemaker and see if they can help you.

Everything was superb. The selection is great - from sneakers to dress to sandals for both men and…read morewomen (of course, they'll order if your size color is out of stock). Saving the best for last: John He is an absolute treasure of a foot apparel master. He's the person you never before thought of but, now you NEED to see him. Talk shoe fits, arches, ankle support, inserts.... etc Just go and see him. You will not be disappointed.

Has a wide selection of various brands. Has a small selection on diabetic shoes…read more There are only 2 salespeople here...one is very pushy and the other is not.

Actually not bad. The bar is set low for this kind of chain, but I've had decent experiences here…read more I'm not a marathon runner but I've had capable help looking for sneakers here.

Great staff great service glad to have gotten a shipment at this store when we had none at stock…read more Great job and thank you for your help from Jersey garden

Just went in today for a scan and shoe advice! My friend and I are training for our first half…read moremarathon. Every single one of the staff members were so great. Shoutout to Christina for being so helpful and fun! (You a baddie)

The service was immaculate!! Theresa took good care of me and walked me through the entire process…read more She gave me a scan and recommendations on shoes and even educated me on the types of running shoes. My shoes she recommended have been so great that I began running more and I hated running in the past. They are well worth the value. Thank you Theresa!

Skechers store over in Livingston Mall on the first level, they don't come up with the receipt in…read morethe box so you actually have to go to the original purchase email to return items, not the delivery email. A little bit of a pain in the butt compared with other stores in that regard. Otherwise the return was pretty straightforward. Only one person in the store at the time along with one staff so return didn't take long at all.

From the owner: Please contact your store to confirm holiday hours. Skechers retail shoe stores outfit the world…read morewith more than 3,000 lifestyle casual shoes and performance footwear styles for men, women and kids.