My favorite DSW. It's always neat and the employees are always nice. I can almost always find a good deal in the clearance section. The bathrooms are clean too which is a plus. read more

DSW Designer Shoe Warehouse - All clearance shoes are 50% off! - Shoe Stores Near Me - Nashville, Tennessee

Bad service. The shoes I wanted were $60 on the DSW website but $75 in store and the employees simply would not help, saying they don't price match and online coupons don't apply (EVEN THOUGH IT SAYS "in store or online" and I showed them...) smiling and telling me I could order online but would have to wait 2 hours to pick them up. I eventually did get the discount with enough prodding... Went back to find out who the "manager" was (middle aged black lady), and the other manager (older black lady) was nice enough but wouldn't give me the other managers name, just said shed talk to her read more

This DSW location sits in the massive Nashville West complex alongside other spots such as B-A-M and Target directly on Charlotte Pike. This is your standard DSW for the most part, and there is nothing wrong with that as I am a definite DSW fan! I have been to this location a few times now. The first was disappointing, as I had ordered a pair of boots online that were confirmed to be at the store. However when I arrive, turns out they did not have them. The staff searched the floor and stock room, but to no avail. So, disappointing. They were polite and apologetic, and ensured I was refunded though. My latest visit was for another online order and this time they actually had the boot. We pulled in, parked at one of the designated spaced and called to have it brought out. The staff member was friendly and quick. From phone call to delivery was less than 2 minutes. The third visit was a normal and successful trip, no online orders this time! The store is well put together, well kept and clean for the most part. One of my visits was later in the day, so the store was a tad disheveled, but the staff were working on straightening it and was well with no issues. My first stop for any DSW is the clearance racks in the back and this location has stocked shelves, so I am always happy! Overall, this is a solid DSW location, one that I will certainly be returning to time and time again! read more

Did an online order and they wouldn't let me pick up my order because she didn't feel like going to get it and processing. Clearly the workers are lazy and don't like to do their job. This was the worst customer service I've ever received. I need these shoes for a wedding and she didn't have the simple solution to go and pick up the shoes or at least let me go get the shoes. read more

I bought a pair of boots online, went to the store to pick them up, tried them on in store and immediately handed them back to the cashier for a return. The boots never left the store yet it has been 10 days and I still have not received my refund. I'm tol 7-10 BUSINESS DAYS. Why would I not be refunded on the spot like most stores? I find this to be poor customer service and I will take my shopping elsewhere going forward. read more

I had the worst experience shopping here. The store associate named Cynthia was so rude and unprofessional. She didn't have any knowledge of where store merchandise was located and complained when I asked for help to find a particular pair of shoes. She also lied stating that clearance merchandise/shoes are not in the system that they use to lookup items. Thankfully I found the shoes I came for without her help. When I showed her the shoes at check out, she became very defensive and didn't even apologize. Cynthia completely ruined my shopping experience and thanks to her behavior plus poor customer service, I will NEVER shop at this store again. read more

KATIE IS SO SWEET! I came to DSW today to get some shoes to go with my Halloween costume! The store was clean and organized, and I found the perfect (yet dramatic) shoes! They're metallic gold knee high boots. When I got in line to check out a couple people had their kids with them and Katie, the employee working the register, was so sweet and engaging with them and even offered them some candy. When it was my turn to check out she struck up a conversation about the boots and gave me ideas of things to add on to my boyfriends coordinating costume. It really makes shopping (and anything else) a more pleasant experience when you can tell the employees enjoy their job and are happy to interact with and help others. read more

We shopped at DSW all the time when we lived in Arizona. The security guard at this one was following us around and said "excuse me" twice to my wife as he got into her space. She was about to buy some boots but put them back and we decided to leave. read more

I grew up shopping at DSW, and I am currently shopping for some knee high boots, so I thought I should check out Nashville's DSW store (how have I lived here over four years and never browsed this shop before?). Unfortunately, either this DSW has less quality options than other stores or DSW isn't what I remember from my teens/early 20s! They had LOTS of ankle boots, but only 10 or so knee high boot options. They seemed to carry very few brands - but all of the shoes by each of those brands. It didn't have the variety or quality that I remembered or that I was shopping for. I left emptyhanded so I'm still shopping for those knee high boots. However, it's a good store for boots/shoes if you're shopping for something that is discounted/affordable, and they do have shoes for men, women, and children. They could definitely be helpful in a pinch! You might find the perfect thing. But I think it's better as a browsable option - rather than a store to shop at if you're looking for something very specific! read more

On those rare occasions when I need a new pair of shoes, I zip in to my local DSW and get a pair. Their selection of men's shoes is large and I can always find something I like. If they don't have my size they look and usually find it in the style I want. If not, there's always something that suits me. The employees are nice. I get discount coupons from them sometimes, but I never remember to take them in as my trips there are often spur-of-the-moment. I really don't need dress shoes anymore (the ones I have will last me to the grave), but I would probably go elsewhere for them. But, maybe not as I never look at theirs. I like being able to try them on without a sales rep pressuring me to make a decision. Try them if you haven't. read more

I was honestly surprised to find that they carried such a small selection of shoelaces. I had chosen to come here instead of Target BECAUSE it was a shoe store! The selection of shoes was quite satisfying, and maybe people just come in to buy shoes and not laces, but still, it was disappointing. read more

extremely rude staff. tried to tell me my coupon wouldn't work when i'm fully aware of how the coupon works (because i previously worked at another dsw for 3 years) the employee that checked me out tried to argue with me and had a terrible attitude my whole transaction. I would give this store 0 stars if possible and will be reaching out to corporate about this employee. read more

So you love shoes do ya? Well this is the place to be. Huge warehouse filled with shoes, bags and accessories. The rows are very neatly maintained and each shoe is displayed and the inventory is there for you to see. Either they have your size or they don't. I love that you don't need a membership card or any fancy thing; you just give them your phone number and every time you shop; did you hear me? Every time you shop you are earning reward points. You don't need to keep your receipt, a thingy on your key chain; just give them your phone number and your set. The reward certificates arrive via email or snail mail your choice. The staff is friendly and they are always willing to accept any expired coupons or reward certificates you have! read more

The warehouse is pretty big and I'd say its about 3/4 women's shoes and sadly for the guys, only 1/4 men's shoes. There are a bunch of choices. It wasn't amazing or anything... nothing like a Neiman Marcus outlet or anything, but it was still good. After less than 20 minutes, I walked out having spent $27 on a cute pair of Minnetonka moccasins. They're very comfortable! I also noticed that half of all the women's shoes were really colorful and inexpensive sneakers. For a pair of sneakers that you would get for about $80 or more at Nordstroms, you can get them here for a little under $50. In addition to having a bunch of shoes at good prices, the staff were also pretty friendly. I'd say this place is A-OK! read more

Its my 'review all the shoe stores I frequent' day apparently. Of the top of the non-designer list is DSW. Their selection for both men and women is really excellent. They stock a lot of styles - wedding shoes, athletic shoes, boots - with Merrel's to Cole Haan. The staff cleans up, but they aren't there to help you. Save the oxygen of asking....everything they have is on the shelf. It makes you wonder WHY they have a stock room. You won't find anything too crazy here, but the shoes are more sturdy than Target, Old Navy and Off Broadway and they have decent rewards program which you can log into on Shop Kicks and other programs as well and they can pull up points based on your phone number, so that's handy. All in all, if you're in a pinch and you can only go to ONE shoe store (horror!), go here. read more

Amazing customer service. The sales associate and manager helped me place my order of boots to have them ship to NY. Thank you ladies for your hospitality. read more

Shoes galore! Not a good place for shoe-a-holics...or is it? Keke :) Well for me, I always go in looking for something (i.e. black high-heeled bootie) and give myself a budget (i.e. nothing over $60). This helps me since I love shoes. Occasionally I'll allow myself a splurge as well as purchase something that wasn't on the "list" of to buys but it's a totally good buy from the clearance section. Lastly, it's just fun to try on a pair of stilettos sometimes and feel like a woman! Check back often for new styles and join their rewards program! read more

DSW is so easy to work with! I bought a pair of tennis shoes 3 months ago and the side ripped. They exchanged them for a new pair on the spot we'll after the initial 30 day timeframe. Amazing service! read more

I found exactly what I was looking for and in all my sizes! It wasn't crowded, so I didn't have to fight over a stool to sit on and try on shoes. I found my size in nearly all the shoes I liked. I had at least 3 people come to me and ask me if I needed any help. I found a great variety of shoes. I was looking for shoes to wear as the weather warms.. I wanted some slip on shoes, some walking shoes and some pretty loafers to wear to dinner. I found everything I wanted, in my size. I have no complaints of my shopping experience. Even the parking was good. I wasn't at the end of the football field. I was right there, near the door. read more

I love the fact that you can shop at your own pace and check immediately if they have your size in the shoe you love. It is so convenient and low pressure. I'll always stop here first for my shoe purchases. read more

For a shoe store, they have a good selection. Although because they have mostly name brands, their selection is a but pricey. But whenever I DO have the money to afford their shoes, I can always find what I'm looking for. But if you want simple flip flops, just go to Target and pay $8. read more

I really like DSW shoes but for some reason, never fails, every DSW I go into I get dizzy and I don't understand why. Maybe all the rubber? The high ceilings? The lighting? Am I crazy? Maybe. But I do like their shoes. Maybe shoes just sweep me off my feet. read more