Any Fleet Feet location is a great place to but your running/walking shoes. You get personalized fittings.

I love Fleet Feet. It's how I found out I was wearing shoes 1.5 sizes too small for me and was also where I discovered my arches were falling. I love the insight fleet feet gives you on your step, how you walk, your arch height, etc. and how they suggest shoes based on these things. It is not cheap but Ive always considered it worth the money. I was a consistent customer for years and always visited this fleet feet for new shoes either by myself or with my mom as she is also a return customer. But about a year ago I had a defective shoe and when I brought it up there for a replacement or exchange (they have a 60 day return policy) I was NOT treated nicely. She made me feel like I was doing something very wrong and she was extremely rude. She (the manager of the store) didn't care about my previous concerns with how shoes used to fit and caused my toes to be crowded and she rushed me out of the store with a replacement shoe that was not wide enough and did not help my issues. After wearing those shoes for a week or so I realized they were causing my toes to crowd even more and my smallest toe was curling under my other toes causing me to walk on it. Because she had made me feel so bad about my previous exchange, I just gave those shoes away and bought new shoes online off the Brooks website. I have not returned to Fleet Feet since. I've just bought directly from the supplier. If you don't want people to utilize the return policy, don't offer it. I would consider visiting another fleet feet in the future but it won't be this one. read more

Had a great experience at this Fleet Feet location! I could've gone to a store closer to me but wanted an excuse to go out to Mt. Juliet to try a restaurant I'd seen on TikTok, so I drove the extra 20 minutes to this location. Annie came right up to help me out when I entered the store. We started with a foot scan, and she walked me through what all the measurements meant. After discussing what I was looking for (walking shoes) and describing issues I've had with shoes in the past (heel pain, not enough support), she started the process of pulling shoes for me. Without her expertise, I never would have pulled shoes in a size 10.5--a full size larger than I typically wear!--and wouldn't have tried any/most of the styles she selected. She was super patient and helped me try on at least 10 different pairs of shoes so I could compare them, and when I waffled about whether I liked the color of the shoes I'd landed on, she brought out the other color available and let me walk around in both to make sure I was comfortable with my decision. Then she helped me pick out insoles that would make the shoes I picked even more supportive; I think we went through 5 or six of those to find the right ones. Given the cost of the shoes they sell, this is the level of service I would've hoped for but honestly didn't expect to receive. The store was busy from the time I arrived to the time I left (almost an hour later), but Annie didn't pressure me into buying shoes or insoles and the store was well-staffed enough to ensure that other customers had associates helping them, too. I felt comfortable with the choices Annie helped me make and left the store with a pair of shoes that I can't wait to wear in. I would definitely recommend this location to someone who knows nothing about their feet and biomechanics but wants more comfortable shoes, and I imagine they would be just as great for seasoned athletes looking to pick up their next pair of runners. read more

Mt. Juliet is lucky to have a Fleet Feet right in town - so anyone looking for a quality running shoe backed by excellent customer service need drive no further than this store. The staff is knowledgeable, efficient, friendly, and encouraging - supporting everyone from newbie runners to experienced athletes. Prices are comparable to online ordering - but you're not there for deals. You're there for the best shoe for what you need. Prices hover around $150 for most shoes - which are top brands like New Balance, ASICS and Sacony (all the likely suspects). Their fitting process identifies pronation and supination issues, and the staff will offer a selection of shoes to meet those issues. read more

This store is no bigger than a townhouse walk in closet. The selections non-existent due to its size and like all FF they are massively overpriced. The staff is knowledgeable and attentive. read more

I am a big runner, even thought I may not look it. When I moved to TN I wanted to find me a running store. I found Fleet Feet and I was happy. I worked for a Fleet Feet in NY and love the company. I know each place is different so I went for a visit. Of course it was great visit. Even though I did not buy anything they helped me out with questions I had about the smart watch I wanted. The prices of their sneakers are right on target with what they should be. They do not seem to mark up the prices at all. Later on I was diagnosed with Plantar Fasciitis and needed good supports for my work boots and sneakers. I also needed a new pair of sneakers. My doctor recommended that I go to Fleet Feet but before he even recommended that I knew that is where I was going. When I went in and told them I had Plantar Fasciitis, I did not even need to tell them what I needed. They knew right away, they put me on the foot device they have then sat me down. Went and got some sneakers for me to try on with all the inserts I would need. Even though I told them I was not buying anything on this day, it did not matter they still took the time to help me. The sneakers I needed they did not have in stock and told me to go online and order them. They spent about 30 - 45 minutes with me. A week later I went back in to get my inserts I needed for my work boots. I spoke with a different associate. I showed her a picture of the inserts I needed. I had my work boots with me so they can place the inserts for me. The associate said the ones that I showed a picture of would not work as good in my boots and showed me different ones. The ones she showed me worked great and I ended up buying 2 pair, 1 for each pair of boots. I will be going back for the sneakers and more inserts. read more

I have started training for running and on my first 4 mile run my ever day shoes really hurt my feet. So I wanted to check with the pros, so glad I do. They maintain the new safe Covid-19 measures and still make you feel welcome and safe. I told them my situation and they asked few detail questions and scanned my feet. They read the results to me and explained what it meant very well. This showed the root cause was I had been in shoes half a size to small and I have high instep which makes it worse. So after trying on a few comparable shoes to see which I liked I selected a pair. They fit so well. Thanks to Fleet feet for their expertise. read more

Fleet Feet - Mt Juliet - Saucony Ride13 - Sports Wear Near Me - Mt Juliet, Tennessee

Linda is amazing! I stopped in today needing to get a new pair of shoes to start my half marathon training and I'm so glad Linda was there to help me! She was so knowledgeable and friendly, scanned my feet and took the time to explain the results with me and why they matter when trying to find the right shoe...I didn't feel like she was rushing at any point and I'm so pleased with my purchase and I'm looking forward to participating in her running group that takes place on Sundays! I would totally and excitedly recommend Fleet Feet Mt. Juliet, and Linda specifically, to anyone looking for answers to any running questions!! read more

Don't waste your time or money. They do not stand behind their products. We have purchased 10 pairs of sneakers for a family of 5 from them the past 3 years. Tonight there was a rip in my 2 month old $150 new balance. They said they were 11 days past the day of return. Pretty sad no loyalty to regular customers. I won't be back. Save your money and order direct from the manufacturer. read more

This might be one of the smallest stores Fleet Feet has, yet getting exactly what I want every time (shoes and so much more) is never a problem. And the staff is fully trained to help us figure out what we need without pushy sales tactics. The inventory is current and they are a key part of the Mt Juliet community! read more

I had bought shoes previously from another location, but I went to the Mt. Juliet store as it was closest to me. They did not disappoint! She took time to find the right shoe and insert for me. (And my leg pain has absolutely decreased, so it means we found the right one!) Great service all around from all the staff. Give them a visit! read more

Dropped in to get a new pair of shoes. Jordan was super helpful on getting just what I needed. Will definitely be going back for my next pair. read more

I was in need of new running shoe inserts so I stopped into the Mt Juliet Fleet Feet. There was a line of people and only a few works but the lady's that were working in there kicked butt! Annie was the woman who helped me. She took a scan of my feet and suggested 3 different inserts. She was very kind and helpful. I've had them on for about 7 hours now (to get used to them) and I can already feel the difference. I can't wait to go for a run in them tomorrow. If you want GREAT service go to this Fleet Feet! Ask for Annie she'll hook you up. read more

I went in there today and Annie took great care of me. I needed comfortable shoes for a job I wasn't used to and Annie knew exactly what she was talking about and after scanning my feet for proper sizing and width, she offered me several choices in order to make sure I got exactly what I needed. I'm beyond thoroughly impressed and will continue to do business with her and Fleet Feet. read more

I have shopped here many times and it never fails that Annie is unhelpful and makes the customer feel like they are annoying her or interrupting something. She comes across as snooty and then I typically decide to just go purchase the same shoe online. read more

Great experience. They spent the time to fit me and explain everything to me. Not only helped me find the right shoes but educated me on why they were the right shoes. Very painless and un-rushed process. And not a bunch of random retail people. Lots of personal experience with the shoes and products. This is a great example of why Amazon is not going to take over the world. Fleet Feet has fair price and exceptional customer service. read more

Very friendly place! They were so helpful and nice and listened to my needs and I walked out with the perfect shoes. Highly recommended!