DSW usually gets all my money without much effort, but this visit was disappointing. The shoe selection was fantastic (as always), but customer service could use a little polishing. I asked if an online promotion could be honored in-store, and while I completely understand if store policy says no, the interaction felt dismissive, especially after watching another customer receive a discount from a different associate just a few feet away. Hopefully this was just an off day and Dori gets a quick refresher on customer service, because DSW is usually one of my favorite places to shop. The shoes were a 10/10... the checkout experience, not so much. read more

This store isn't it for me. They have a LOT of shoes, but it's just kind of junky inside. There's never any employees to help you. I spent over an hour in there last week and didnt see a single employee on the floor. They have a very large selection, and lots of sizes on the floor, but seem to be very limited in wide sizing. I would have asked about it had I seen someone. They don't have the little protective footies anywhere that I saw either. One thing thats nice is they do have a nice selection of fancy handbags and purses. So if you're looking for one of those, this is a decent place to try and find one. read more

I prefer this Carrollwood location over the store near Midtown Tampa. Carrollwood is less crowded and finding my popular Women's 7.5-8 sizes are not difficult. The shelves are neat and organized. Since this is a shoe warehouse, there's no need for sales assistance. The cashier was just OK. She was neither overly friendly nor noticeably unfriendly. She rang up my purchases and possibly thanked me. I can't say that there was anything memorable or remarkable with my interaction with staff. read more

Their online customer service is amazing. They have a big selection but if you can't find what you need in store they can order it from online for you or you can order it yourself as well. There are always great deals too as well as discounted gift cards available. You cannot beat the price for kids shoes that change often. read more

Vast selection, large selection of clearance shoes which offer amazing deals. Something for every taste.

Appreciate the friendliness of the employees. During Black Friday I did some serious clothes shopping, all for my toddler of course (#momlife). One of the things I purchased was shoes for photos we have coming up. Being the brilliant planner that I am, I took a look at his shoes, saw that he is currently wearing a size 5 that was getting tight and sized up to a 6 when ordering the shoes. Unwilling to pay the shipping cost, I chose to pick it up in store, which is 23 minutes from me. Fast forward to the shoes coming in a week and a half later and I realized that the size of my son's shoes was 5 UK, which is 6 US. This means he is currently in a size 7 (which I have none of btw). I first tried to exchange it using their online system, but found that until I picked up the order, I couldn't choose to do that. I contacted DSW by chat and they said that if the store had a size 7 I could exchange for it, otherwise I'd have to cancel my order and then order the new size (which would be $5 more since it no longer had the Black Friday sale). I'm not proud of this, but I decided to keep the size 6 and stuff my son's foot in it for pictures than spend an extra $5. Do I spend over $5 on complicated coffee drinks multiple times a week? Yes. Did I ever say I'm rational? No. This is why the store gets four stars, I did call before I went to see if they had a size 7 in stock. The woman on the phone disappeared for a bit and when she came back she said they didn't, but she found two similar shoes in size 7 that she could hold at the front for me to see if I liked better. I really appreciated that. I decided against it because I needed navy shoes and the other shoes aren't navy. I could have done curbside pick up, but I decided to go inside to see if there were any other shoes to get my son (since we don't have any in his size). This is where I take away a star, the size 7 toddler shoes on clearance were all over $30! That's with the additional sale. Being that I've never bought my son shoes before (they've all been gifts) I was in sticker shock by that price. I would have expected toddler shoes to be less expensive at DSW, but that's just me. So, I am now back home with my size 6 toddler shoes that in a month and a half my son will be forced to wear for an hour of photos. They're really cute shoes though. read more

Ordered shoes for pickup. We decided to go inside to get this which good thing we did so that my daughter could try them on. They have curbside pickup available-- you can order online and drive up to pick up. When you enter try store your have to have a mask on. They have social distancing markers throughout the store and moved all seating to try on shoes to the front of the store. After you try on shoes that you decide not to purchase, there is a table where you put them so that staff can sanitize them before placing them back on the shelves. We ended up returning the ones that I ordered online as they didn't fit. The cashier was friendly and helped us a lot by canceling the order with no questions asked. read more

DSW Designer Shoe Warehouse - Shoe Stores Near Me - Tampa, Florida

I ordered online and picked up at the North Dale Mabry location. Although I should have checked the size before I left, I didn't. I came home and it was the wrong size. I ordered 7.5, not size 7. The proof was on my confirmation email. I called the store and the lady told me to call another store on South Dale Mabry. I mean, what kind of customer service is this? First, you didn't put the correct size. Now, I have to call another store and fix it on my own? read more

Great selection and service. Emma was very courteous, cheerful, helpful and super patient.

If you want approximately 25,000 choices of name brand boxed footwear for the entire family in over 22,000 square feet of space, this may be the store for you! The DSW motto is "Designer Shoes. Warehouse Prices." The first location opened in Dublin, Ohio in 1991. With 400+ locations across the U.S. & Puerto Rico, this company must be doing something right! Curbside contact-less pickup is offered, as well as ordering online for pick up @ the store. This is a large warehouse that is open seven days a week. Once you walk through the door, accessories (purses, backpacks, & handbags, etc.) are to your right. Kids's footwear also occupy the right side. The entire back wall contains tall racks of Clearance shoes, w/ each rack labeled by size. If it's Men's shoes, boots, sneakers or sandals that you want, the Men's section is to the far left upon entry, while the very large Women's footwear section is directly in front of patrons as they walk thru the door. With SO MANY brands; styles; wide aisles; & decent prices, it will be difficult not to enjoy your visit. While we were there, a member of management was on the sales floor working & answering customer questions. She was very helpful. At the register (or online), you'll be asked if you wish to register for the Rewards program. I did, & saved $5 on my purchase w/ an additional $20 savings on a future purchase. Ground shipping is always free for Reward members. Earn 1 point w/ each dollar you spend; you'll get a $5 reward for every $100/100 points. You'll also receive a $5 coupon on your birthday. (There are additional incentives for joining the Rewards program.) I'll definitely return. DSW offers an stellar variety of footwear in a CLEAN & WELL-ORGANIZED environment. SOME POPULAR BRANDS you'll find here (in alphabetical order): Abella; adidas; Adrienne Vittadini; Aldo; Allen Edmonds; Amelia Grace; And 1; Anne Klein; Asics; Aubrey Lynn; Audrey Brooke; Bally Shoe; Bearpaw; Bionica; Birkenstock; Bleecker & Bond; Blowfish; b.o.c; Body Glove; Born; Brooks; Bueno; BZees; Calvin Klein; Caterpillar; Chooka; Clarks; Coach and Four; Coconuts; Cole Haan; Columbia; Converse; Crocs; Crown Vintage; Donald Pliner; Dr. Martens; Dr. Scholl's; Dolce Vita; Durango; Earth Origins; Eastland; Easy Spirit; Eurosoft; Franco Sarto; GBG Los Angeles; Guess; Gucci; Harley Davidson; HUNTER; Hush Puppies; Ilse Jacobsen; Impo; Indigo Rd; Italian Shoemaker; Jessica Simpson; JLO; Joules; Journee Collection; J Sport; Juicy Couture; Keds; Kelly & Katie; Laforst; LifeStride; London Fog; Lucky Brand; Lulu Townsend; Madden Girl; Marc Fisher; Matisse; Max + Jake; Merrell; Michael Kors; Mia; Mix No. 6; Naturalizer; New Balance; Nina Chelly; Nine West; Nike; On; Puma; Ralph Lauren; Reebok; Reef; Rocket Dog; Roxy; Ryka; Sam Edelman; Saucony; Skechers; Sofft; Sorel; Sperry; Sperry Top-Sider; Steve Madden; Sugar; TEVA; Tiannia Barnes; Timberland; TOMS; Ugg; Under Armour; Unisa; Vans; Vince Camuto; Vionic; & Zodiac. read more

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This store is foolish, not providing bags with your purchases. How much can a bag possibly cost?

Let me be honest.......shopping for shoes is something that I do out of necessity, but never something that I do for pleasure. My typical trip for shoe shopping lasts about 10 minutes, and consists of three very basic questions: 1. Do they have what I want? 2. Does it come in my size? 3. Where do I pay? Unlike other people that I know (the ex-wife's name does not need to be mentioned in this review), I don't view shoe shopping as an all-day fantabluous excursion of joy and happiness resulting in a credit card bill close to the size of the national debt. All that being said, if you happen to be someone who is looking for a quick in and out shoe shopping experience then DSW Designer Shoe Warehouse is the place to visit. This store is located in the large shopping mall at the intersection of N. Dale Mabry and Ehrlich Road. As you can probably guess from the name, this place is a big warehouse, where you walk along the aisles looking at the various styles of shoes. If something catches your eye then you look through the boxes below to see if they have that style in your size, and then you go from there. I never require the assistance of a footwear consultant during my trip as I don't need anyone to tell me that those shoes go perfectly with my ensemble. Nope, sorry....I'm a pretty low maintenance kinda guy. DSW has one heck of a big selection, and the prices are attractive. I am sure there are a few people who would enjoy spending hours and hours walking the aisles, but for me I just appreciate the simplicity of a quick trip to find some new dress shoes. read more

DSW Designer Shoe Warehouse - Shoe Stores Near Me - Tampa, Florida

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I have been shopping at DSW lately and I really enjoy shopping there. However I dont think I had the best experience at this specific location. I was definitely given false information, they dont really go and check if they have a shoe size, they immediately tell you if its not there, we dont have it. but maybe its misplaced and you can check the system for more accurate information. So i had a coupons that I wanted to use because i was getting few pairs of shoes. they also had $20 card if you buy pairs of shoes that are more than $20. and I asked if its per shoe or one per customer. Then after finishing shopping, I asked a different cashier about what the previous one had told me and she said sorry we cant honor that because its one per customer. I also could have used a coupons with as many rewards since I had multiple to use. I was also told by the same person that its only one coupons and 2 rewards, not additional ones can be used. when I called dsw to check on an online order, I was told that its not true, you/re allowed to use one coupons but you can use as many rewards as you can . I dont enjoy being given false information so next time I will avoiv thid place. read more

I'm not a huge shopper so when I get the urge, or need something in particular I want it to be convenient. I love the fact that DSW is just down the road from my house. The store is large and always has friendly associates there to help if needed. I have signed up for their rewards program which I highly recommend. I'm consistently receiving coupons in the mail and email which don't expire too quickly which is great. Today I used my $10 off for my daughter's shoes for homecoming. This was a great deal considering there was no minimum purchase required. Great location, always greeted with a smile and great perks is why I keep coming back. read more

I like shoes at good prices. Women can go crazy here. Nothing worse than a girl with 12 boxes scattered on floor trying on all. That being said, there are that many shoes to try at great deals. read more

DSW Designer Shoe Warehouse - DSW - Shoe Stores Near Me - Tampa, Florida

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After going to target & playless to look for men's flip flops I was about to give up, until I saw DSW in the distance. I don't usually go to this store because it does seem to be on the pricy end of the budget. As soon as I walked inside a staff member approached us and asked if we needed help. The selection for men's shoes is the biggest I've seen in any store, hands down! Bought 3 pairs of men's reef flip flops for $108! If you sign up for their rewards program you get a $10 coupon in the mail. They carry so many name brand shoes, purses, & accessories. If they don't have your shoe size they will send it to your house with no extra cost! I was very pleased with the selection and I will definitely come back here in the future. read more

DSW Designer Shoe Warehouse - Shoe Stores Near Me - Tampa, Florida

I have never left DSW empty handed. Love that they have so many choices and most are affordable. Ok so some name brands will be a bit pricey but keep looking if you are on a budget. Personally, I don't mind spending more for quality when it comes to shoes. In the back of the store there are several rows of clearance shoes but with so many sales, you can't go wrong. Hubby complains that they have way more options for women but he has purchased his fair share of shoes here. And us ladies have to coordinate so it stands to reason that we need all the colors of the rainbow. Have been to many DSW stores and like how they are bright and clean with friendly staff. My #1 go to place for footwear! read more

I LOVE this place. I always leave with 4 to 6 new pairs of shoes each time I go. Of course, I don't go often, because I'd be broke, but also because this store is quite far from my house. This one is located in Carrollwood off of Dale Mabry in a large shopping center. They carry brand name shoes for reasonable prices, but their clearance section is amazing. I have size 10 feet, which can be a problem when you're looking for something cute, but they always have a great selection. They also carry great purses and accessories like jewelry and scarves. The prices on some items seemed high, but with the current sale it was much more reasonable, so make sure to scope the sales. Also sign up for the DSW rewards card which gives you points for your purchases that can be redeemed for coupons. They also send coupons to your email. The return policy here is one of my favorite things. I had bought a pair of cute comfy sandals in April. After wearing a few times, the raffia edging started to separate from the shoe. I don't live close, so I carried these around in my trunk for 5 months. I went in to see about getting credit and they gave me a refund for the full value, no questions asked. Customer service is great. No pushy salespeople, but they are present if you need help. Our checkout girl even honored an expired reward she saw in the system. Oh, and you can purchase egiftcards for someone online as a gift. Highly recommend this place! read more

This DSW only sells adult shoes....I could swear the one in MD sold kids shoes too. I walked through the entire store, and no one offered to help me find anything. If they had, they could have saved me from searching for something they don't apparently sell. Anyway, if you need comfortable shoes- go to Happy Feet next door. And if you need kids shoes, Target or Paymore (I mean Payless). read more

DSW Shoe Warehouse is, as its name indicates, a huge warehouse-type room with rows & rows of shoes for both men & women. This location is about the average size -- which is to say, huge -- & somehow the light doesn't get all the way to the back & the clearance racks are sort of dim... intentional? Maybe. The staff are friendly, the boxes of shoes are kept neat, & the DSW rewards (which is free to join) rocks my socks (& shoes! ba-dump-ching). $60 Steve Madden round-toe pumps for $30? Booyah. Expect discounts of 20% off list price, as a minimum; I feel like the average is more like 40-50% off. They have everything from Skechers to designer brands, tennis shoes to flats to boots to sandals; handbags & socks & wallets & even a little bit of jewelry. read more

Okay, I challange any women or man to say they by on ' t enjoy stopping into this store. Yes, I said BOTH sexes!. We initially stopped because my male friend needed some work shoes. LMAO, it turned out that he bought more pairs of shoes than I did,...that was a first! Not only do women love this store, men, if they are honest,overall it just as fascinated by this store as anyone. You really need to be careful not to gt last season's shoes, as they do not differintiate between this season and 2 years ago. This was proven, just a few days ago. What started ast a stop in look, turned in to a multiple shoe extravaganza. We started out looking only for what he "needed". Then we went to check out the women's section. I don't know about you, but I always need shoes & boots & can never have too many pairs of them! When I was finished, we just stopped by the men's outdoor and casual dhoes. Honestly 4 pairs latter, we were finally ready to check out. No one can tell me that most men don't love shoes as much as women, I just put it to an ultimate test. What's a girl to do? Love shoes & boots and keep an eye out for practical & fun shoes and boots. read more

I love DSW and maybe I went at a bad time for this location, but there were about 10 pairs of shoes I would have loved to try on but couldn't because they didn't have my size. read more

I love DSW - I always find the best shoe deals. I find amazing shoes - high heels - that I wear everyday and for special occasions for less than $25. Only problem with this place is too many shoes - too little time! read more