Shoes, shoes and more shoes!! Great place to buy your next pair of pillows for your feet. Love coming here, they have a huge selection and most likely have your size. I gave them 4 stars seen as how the employees never really come up and ask if you need help. I will be back and continue to get my shoes from here. **plenty of parking** read more

Here's the situation, usually this DSW location is very busy. If you arrive here at the wrong time, you can end up having to spend over half an hour in line before being able to check out (true story). Luckily today I arrived fairly close to opening and not many people were in the same rush as me to get new shoes (I got new white pumas because I am mere steps away from wearing a whole into the soul of my old pair) After today's short line, I was cheerfully greeted by Nina. She was the only one at the registers and she was very helpful and patient with me. Keep up the great work! read more

I have gone here a few times, and I really like the various options, and huge selection of Shoes. I will admit, I don't come here for the bags, socks, or jewelry. I do get coupons in the mail, and I try to use them. My mother also gets coupons, and she kindly shares them with me if she doesn't have the need for them. I don't always find a shoe that interests me, but I do like to go and walk the rows of shoes, if I have a coupon, to at least look at all of my options. Last weekend would be a great example of that. I had a coupon, but I had recently gotten knee high boots, from DSW. I didn't think I needed anything, but I still went and walked the isles, just in case of something popped out at me. Overall, the cashiers are hit or miss when it comes to being nice, or rushing you. I don't really think too much about it. It would be nice if it was consistent, but the ones that are rude, I just put out of my mind as soon as I leave the store. If you prefer to go to another location for better customer service, definitely would recommend that, but till it gets really bad, I will just go here because it is the closest to me. read more

Absolutely the worst customer service ever. Was given a gift of shoes and wanted to return them for in store credit. The two female clerks looked at each other like they had no idea what that was or how to do it. I asked them not to proceed with the return and call someone to help. They pushed a bunch of buttons on the cashier instead of waiting for their supervisor and accidentally did an irreversible return. When the supervisor got there he said there was no way to reverse it and I was out $70. The only thing he offered me was a lousy discount, so I would still be having to pay for a new pair of shoes. Out $70 with a simple "sorry". Will never shop at DSW again. read more

I generally like shopping at DSW for shoes. I like the clearance section, which is a good place to find a bargain, and I like the overall selection. This particular DSW is on the larger side. It's not as big as the one at Mall of America, but really -- what store could be as big as the DSW at Mall of America? It is definitely on the large side for DSW stores. At any rate, my husband and I visited this particular DSW for the first time about a week ago. We found a clean, brightly lit store with good inventory levels and courteous employees. I did feel the checkout line was a bit disorganized and kind of jumbled compared to the rest of the store. But that's a minor complaint. Overall, a good place to find a pair of shoes, especially if you're headed over to that shopping center for another reason. Also want to give a mention to the DSW Rewards program, which gives you certificates for every $150 you spend. You can stack the rewards and coupons too, saving yourself a good amount of money every so often on shoes. read more

I needed new shoes for winter and went to the counter with over $300 in merchandise and asked about coupons because I hadn't received any in the mail. The cashier said there's a coupon for $60 off $200. She wasn't very forthcoming with help regarding the coupon. Ok, fine. I decided to get everything anyway. $325 later, I noticed one of the shoes rang up for $89.99 and should be $74.99, so I thought. When I mentioned it, she right away said, "so you don't want it?!". So after checking out, I went back to where the shoes were to double check the price. There was 1 shoe by the tag that said $74.99 and provided her with a picture. The cashier did some search on the price tag that is in the picture & says that tag is for this shoe and shows me. Um, so how am I supposed to know that? So now, I need to search tags to make sure it's the right shoe when shopping at DSW in Woodbury MN?! Well, the shoes I wanted didn't have a tag. Is it free then? So, I waited to talk to a manager and that was just as bad. She said if the shoes was on the right (see attached pictures) she could give $15 off, but since it's not, she can't. I said, "and that's why I returned the $325 I just spent" & left. First, no big deal about the coupon. I'm just wondering where the customer service has gone. The unfortunate situation is now I still need to shop for shoes. I had exactly what I was looking for. Ugh. I chose principle in this situation. read more

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This DSW is what you want all the other ones to be like. They have a huge selection, plenty of seating and the entire back wall is dedicated to clearance. It's located just off of the main shopping area of the Woodbury shopping hub so parking isn't too much of a pain. You won't get harassed by the staff unless you start looking lost. If you're in the area and need some shoes, be sure to try here. read more

Love the discounts! $49=$15 off. Except every major brand. Had $5 for my birthday. Thought with that and the advertised discount would get a new pair of Nike Monarchs. Nope! Keep your $5. I'll go somewhere else. read more

Hello I visited DSW on Tuesday 7/26/16 . Well all I can say is the staff is very rude!~ RUDE!! there was a girl there I asked her to look up a shoe for me and she was like ok! with a bad attitude! she had on a jean jacket and long strip skirt . I didn't have time to talk to the manager I was on my lunch break. Iam serious person about good customer service! and this store has the rudest staff! there always. So Snotty! :) I di find a pair of sandals! DSW one star!! :) read more

I like the huge variety of designs and designers offered here and the prices are for the most part, rather reasonable. They have huge clearance racks, so that's always a fun treasure hunt. The staff doesn't overwhelm you with trying to get you to try on shoes or anything like that, which I like. They're available if you have questions, and are usually found putting things away and organizing the displays. They have a nice customer appreciate program too (right now I have a total of $30 off my next visit, yay!) read more

Visited DSW in Woodbury and received excellent customer service from Manager Nate. I was looking for specific shoes and made numerous phone calls and had gone online and found shoes at MOA; however, preferred to shop in local area. Nate was very helpful and went out of his way to assist me in finding what I was looking for. read more