I was having trouble with information lost on my iPhone. My son took me to the Geek Squad located…read morein this Best Buy. In less than half an hour the young man completely got my information back!! The young people in the Geek Squad know what they're doing! My charge for this service was very reasonable. Excellent service. I was very impressed. I'll use them again if I have another iPhone problem.

If I could give a negative score I would. They have no staff to help in store. Ordered a fridge,…read moretold them it was in the 2nd floor. Not once, but twice they came to deliver a new fridge & TWICE they were unable To complete the task. Lazy delivery men who showed no ingenuity whatsoever. Trying to tell us it's impossible, which is hysterical considering there's a fridge there already. Same size in every fashion. They failed us twice & that's enough for me. Will be purchasing from another store.

We've been using Naples Computers forever. Greg has been in the business waaaay before it was the…read morecool thing to do. He always keeps us up and running and his staff is the best. I can't recommend him enough.

I had an external hard drive with all my docs and purchased music (pre-Spotify and the other…read morestreaming services) that was getting error messages and could no longer be accessed. Took to Best Buy Geek Squad - they said the drive was damaged and the data was irretrievable. So I took it to Naples Computer and Jose said he'd look at it and by the next day, I had all my data on a USB stick! Excellent service, support, and communication. Highly recommend!

The service was great, built a great custom computer at a great price swiftly and efficiently. And…read moreupon using it, it is by far the best computer I've used (aesthetically and efficiently).

From the owner: Naples Custom Computers is one of the top Naples, FL Computer Repair shops in the area. We are…read morededicated to the successful resolution of any of your computer problems.

I noticed my iPhone was having a display problem. In the center of the screen it was pixelating…read more I made an appointment for service. They have two security guards outside you present yourself to them and they assign a line for you to stand in. Mine was the service line. A tech came outside took my name and my description of myself. I then was directed to stand in another line. After a very brief wait I was waited on. We walked over to an empty table standing across from each other and I explained the problem she verified the problem then told me my options. The repair was to replace the whole display screen. I was under their service agreement so it was no charge. She told me it would be the next day it would be ready. She then excused herself and came back and said they can fix it today. Could I come back in an hour. I arrived back and was greeted and told to have a seat outside. A tech came out reviewed my repair and I requested they replace my screen protector which they did. Great screen protectors are not cheap but worth every penny.

I visited the Apple Waterside Store today to purchase the new iPad Pro and explore upgrades to a…read moreMac Studio and Vision Pro. I was greeted promptly upon entering, but when I asked for assistance with the iPad and trade-in process, I was told a sales associate would help me shortly. After waiting 15 minutes, no one ever arrived. Several employees appeared unoccupied, yet no one stepped in to assist. When I asked about the Vision Pro demo, I was told to return at 6:30 despite the demo area being unused and the store relatively quiet. Ultimately, I left without making a purchase -- even though I had come ready to invest in multiple new Apple products. The lack of initiative and attentiveness from staff was disappointing, especially for a brand known for its customer experience. I guess it doesn't matter when the paycheck comes either way, but it's frustrating as a loyal customer to be ignored when ready to spend thousands.

Jorge and Dave were just great! I walked in and Jorge got my brand new IPhone working! They are…read morevery professional and friendly and also very reasonably priced. I wouldn't hesitate to recommend Marco Island Technology for all of your technology needs. Thanks so much!

People are knowledgeable, patient, courteous, friendly, and most importantly get the job done at…read moreaffordable prices.

Support local because the customer service is always better! I was excited to find out that there…read moreis a company right here in Southwest Florida that offers the same products as Staples and Office Depot. They will either match and a lot of times beat their competitors' prices. For all my office supplies and furniture, I contact my personal sales Representative, Stephanie Garcia, and she takes care of my orders. Did I mention they deliver for free? Even all the way from Naples to Cape Coral. Angela Gartin Badgers Business Solutions Cape Coral, FL

Best Buy in Estero Florida is in my opinion is #1 for service, product knowledge and inventory. The…read moreGeek Squad program is a must for me. They can be slow at times but good help is at a premium and hard to find.

not satisfied with there BS we can deliver tomorrow then they said there was a clitch in the system…read moreand they will deliver on NOV 20/ DRIVER WAS 8 MINUTES AWAY no one showed up so we called best buy driver called in sick now Dec 3 delivery not acceptable no compensation wow terrible customer service. so we cancelled our order and got our money back. Will not deal with best but again,

Amazing service. Turnaround time for service calls 20 minutes in some occasions. I would recommend…read moreGenco Business Systems to anyone that relies on their business machine to run their business in a effective and efficient manner.

I have NEVER dealt with such rude customer service in my life. Alice Lopez has been given a little…read moretoo much power within this office. When calling for information on their overbilling of my company, she refuses to provide any documentation. When asked for her manager, she told me that she would be the only person that I would be speaking to and refused to transfer my call. I will make sure that every office in my company pulls their business from the Genco.

Prior to leaving for college my laptop had been extremely slow and at some points unresponsive with…read morea windows blue screen (I had assumed my hard drive was busted but didn't have an extra computer or equipment to check or do work). My initial phone call before coming in I was told they would guarantee diagnose the issue for a $45 fee, and no additional servicing was required after the diagnosis. I show up to the store promptly after and talk to the nice guys over there and I'm told they will get back to me on the issue within a day or two, and they did. A day or two later I was told there was nothing wrong with my drive and my computer did boot (which I already knew it booted but was absurdly slow). But I am told they ran tests on my drive and nothing came up and they came to the conclusion that my windows was corrupt and I simply needed to reinstall. I felt so relieved that I didn't have to worry about installing a new drive, so I procrastinated picking it up and I guess waited too long as I came home and reinstalled windows two times and wiped my drive as well, still to have my computer crash every so often and run super slow I paid a $45 diagnosis fee for something I had already thought to be true but wanted to make sure was correct, but instead was given little info on what they had done other than booted the computer and "tested the drive". I have not checked for bad sectors on the last drive, but I can assume that they ran no in-depth tests and instead just saw it boot and blue screen to tell me that windows was corrupted. TLDR: thought my hard drive was broken, but went to shop for reassurance, was told my hard drive was completely intact and I should just reinstall windows, then paid $45 for essentially the completely wrong diagnosis.

I called based on Yelp reviews and stopped by the shop a half hour later. Sam quickly diagnosed and…read morerepaired the issue with my laptop (cable to HD had disconnected). I was charged their basic $50 diagnostic fee and was on my way within 20 minutes. Easy peasy!