Prior to leaving for college my laptop had been extremely slow and at some points unresponsive with…read morea windows blue screen (I had assumed my hard drive was busted but didn't have an extra computer or equipment to check or do work). My initial phone call before coming in I was told they would guarantee diagnose the issue for a $45 fee, and no additional servicing was required after the diagnosis. I show up to the store promptly after and talk to the nice guys over there and I'm told they will get back to me on the issue within a day or two, and they did. A day or two later I was told there was nothing wrong with my drive and my computer did boot (which I already knew it booted but was absurdly slow). But I am told they ran tests on my drive and nothing came up and they came to the conclusion that my windows was corrupt and I simply needed to reinstall. I felt so relieved that I didn't have to worry about installing a new drive, so I procrastinated picking it up and I guess waited too long as I came home and reinstalled windows two times and wiped my drive as well, still to have my computer crash every so often and run super slow I paid a $45 diagnosis fee for something I had already thought to be true but wanted to make sure was correct, but instead was given little info on what they had done other than booted the computer and "tested the drive". I have not checked for bad sectors on the last drive, but I can assume that they ran no in-depth tests and instead just saw it boot and blue screen to tell me that windows was corrupted. TLDR: thought my hard drive was broken, but went to shop for reassurance, was told my hard drive was completely intact and I should just reinstall windows, then paid $45 for essentially the completely wrong diagnosis.

I called based on Yelp reviews and stopped by the shop a half hour later. Sam quickly diagnosed and…read morerepaired the issue with my laptop (cable to HD had disconnected). I was charged their basic $50 diagnostic fee and was on my way within 20 minutes. Easy peasy!

This may seem strange, but this is more a people review rather than a computer repair review. I…read moreneeded a small screw to repair a lighting fixture. A really, really tiny tiny screw. I thought a computer repair shop would be the place to find one. I just moved into the neighborhood and found this shop on yelp. They couldn't have been nicer helping me find just what I needed. If I need my computers repaired this is the place I will go and they make house calls.

I would highly recommend this shop. We were down visiting family and our son's laptop stopped…read moreworking. I couldn't believe that on the Saturday of July 4 weekend, when the owner was only in the shop for four hours, he was able to diagnose and fix our son's laptop before leaving for the long weekend.

The tech was on time and fixed the problem in under an hour. The cost was very reasonable. No…read moremore Geek Squad for me!

Great tech support but extremely poor administrative service! Calls and emails to the office…read moremanager are not returned without numerous follow-up calls. I've left messages with the answering service and sent emails over a month ago regarding duplicate charges. So far, I haven't even received an acknowledgment! While there may be justifiable reasons for a delayed response, ignoring a long-term client for thirty-plus days is inexcusable.

Computer Wizard has been great over at least the past 5 or 6 years now…read more He has rescued me & my computer many times. He is also available via the phone for immediate assistance. He speaks on my level and will take the time to teach you how to operate or set up your wi-fi, etc. I HIGHLY RECCOMEND HIM. Very kind and HONEST most of all. You will not be sorry. Dolores

From the owner: Computer Wizard is Reliable, Fast, Friendly, Honest, with Reasonable Rates…read more The Apple store in Naples is closed - But we are open and ready to assist with all of your Apple needs. Imac, Macbook, iPhone and iPads! Craig is a Fully Certified Apple technician. Remote Service - I connect directly to your computer, anywhere you are. Fast and Easy! · Computer Installations · Hardware Repairs · Personal Training - On your computer · Anti Virus/Spyware Solutions · Wireless security setup and repairs · PC Security · Firewalls--Setup and configurations · Wireless Networking - Installation and configuration · Internet - downloads, attachments, etc. · Apple Computer service and repairs · Slow computers fixed · Computer Networks setup and configured · Wireless Printing · Hardware and Software upgrades · Cloud backups and storage solutions

I noticed my iPhone was having a display problem. In the center of the screen it was pixelating…read more I made an appointment for service. They have two security guards outside you present yourself to them and they assign a line for you to stand in. Mine was the service line. A tech came outside took my name and my description of myself. I then was directed to stand in another line. After a very brief wait I was waited on. We walked over to an empty table standing across from each other and I explained the problem she verified the problem then told me my options. The repair was to replace the whole display screen. I was under their service agreement so it was no charge. She told me it would be the next day it would be ready. She then excused herself and came back and said they can fix it today. Could I come back in an hour. I arrived back and was greeted and told to have a seat outside. A tech came out reviewed my repair and I requested they replace my screen protector which they did. Great screen protectors are not cheap but worth every penny.

I visited the Apple Waterside Store today to purchase the new iPad Pro and explore upgrades to a…read moreMac Studio and Vision Pro. I was greeted promptly upon entering, but when I asked for assistance with the iPad and trade-in process, I was told a sales associate would help me shortly. After waiting 15 minutes, no one ever arrived. Several employees appeared unoccupied, yet no one stepped in to assist. When I asked about the Vision Pro demo, I was told to return at 6:30 despite the demo area being unused and the store relatively quiet. Ultimately, I left without making a purchase -- even though I had come ready to invest in multiple new Apple products. The lack of initiative and attentiveness from staff was disappointing, especially for a brand known for its customer experience. I guess it doesn't matter when the paycheck comes either way, but it's frustrating as a loyal customer to be ignored when ready to spend thousands.

Cole gave me great service yesterday on my HP laptop. He had researched by battery problem before…read moreI arrived and was extremely knowledgeable and professional. I highly recommend this company.

From the owner: Is your computer driving you crazy? If you're like most people, you depend on your computer and…read moremobile devices to do pretty much everything. As much as you love your computers, it seems like you get fed up with it more often than not. It's time to put an end to your computer frustrations by giving us a call. No matter what type of computer problem you are experiencing, we can help you find the right solution. Our computer repair experts in Bonita Springs have the knowledge and experience to solve almost any computer issue you might be having. From hardware malfunctions to viruses to network issues, we can do it all. Chances are if you're dealing with it, we've fixed it before. We want computers to be as easy and convenient as possible for you. That's why we come straight to you or connect to your computer over the internet when you need computer help. With our timely and efficient services, you'll be up and running again in almost no time at all. Whether your computer problems are at your home or office, we can be there to fix them for you. We work with everyone from individuals with one computer or mobile device to medium-size companies with networks. No job is too big or too small for our computer repair specialists. When you contact us for computer repair, we don't just want to give you the fastest fix possible. We want to do it right the first time. That's why we offer a guarantee on all of our computer repairs...

Excellent Service! We must moved to Florida. I needed computer set up urgently. Jonathan was able…read moreto make changes in his schedule to arrive at my house with last minute notice. He was very friendly and competent. Fixed my home office computer workstation. We will be using him in the future for future computer help! Wonderful Work!

From the owner: Are you searching for computer repair shop in Naples?…read more There are many computer repair shops in the area that will fix your computer if you bring it to them, but have you ever asked yourself... 1.Why should I have to go through the hassle of disconnecting, untangling, and carrying my computer to their shop? 2.Why can't the computer repair technician come to me? 3.What are the benefits of computer repair in the comfort of my own home? At Naples Geek Friend, we are a mobile computer repair shop. That means we come to you. No matter what the issue you are experiencing we will come to you with the tools, parts, and experience you will need to get back up and running. If we can't fix it on-site, we will bring it back to our computer repair shop for further diagnosis and the travel time will be on us. Free of charge. What services can our computer repair shop provide at your home? 1.Computer Repair 2.Memory Installation 3.Hard Drive Upgrade or Replacement 4.Virus and Spyware Removal