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    12 years ago

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    Clayton On The Park

    Clayton On The Park

    (41 reviews)

    This place is fabulous. I didn't go on the rooftop which I'm told has some fun soirees. The lobby…read morelooks more like a hotel not an apartment building. So I'd have to say this is a luxury apartment building. The art work is beautiful. I took pictures of the 1st and 2nd floors. I'm happy I was invited to the Botox, Bubbly event they hosted in the entertainment/movie room. I noticed bike rentals, picnic basket rentals and exercise equipment that residents can rent to take across the street to the park or use on the rooftop. There is an un-manned convenience store (cameras of course), which shows they really expect high caliber residents. The self-serve coffee/tea/cocoa/wine bar is pretty cool also. Various seating areas separated by a dual glass crystal fire place makes this place fabulous as you wait for guests. There is outdoor seating on the patio overlooking Shaw Park and the swimming pool for swimmers during the summers, ice skaters in the winter. Add to this.... offices spaces and much more! Restaurant attached....Kings diner is on the 2nd floor.

    Luxury? We were excited to lease a penthouse in Clayton, MO at Clayton on the Park as we split our…read moretime between St. Louis and Winter Park, FL. Unfortunately, we have had many water leaks from the ceiling and the recessed lights. After yesterday's storm the "fixes" that the maintenance crew used previously have failed and the ceiling has caved. The water is now spreading in the ceiling to multiple rooms of the penthouse causing massive leaks and water build up. This is now impacting apartments below us. The maintenance crew has been unresponsive for mitigation actions. They will not cover any of the furniture or tarp the failing roof areas to mitigate further damages, after multiple requests. They have also used our beautiful china and our trash cans to catch water from the leaks. Finally, no one will speak with us about the remediation plan.

    West End Management & Leasing Services

    West End Management & Leasing Services

    (2 reviews)

    To update my review: my realtor toured this property on April 18 and reported a natural gas smell…read more The owner claimed the fire department had checked and found no leak, but the fire department later stated they had no record of any such visit. We moved across the country on June 4, six weeks after reporting the issue, and the gas leak was still ongoing. A contractor later told us the levels were severe enough that we were fortunate a major incident had not occurred. The owner's contractor also improperly replaced the gas line with an undersized one, according to Spire, and I was the person contacting Spire throughout the process. They let me know that the pipe the contractor replaced was 1/4th inch too small and could lead to carbon monoxide or gas buildup in the lines. During the nine months we lived there, two additional gas leaks occurred in other areas of the system. After spending over $10,000 to move and paying rent for May while the house sat vacant, Stephanie Olsen told me over the phone that "this isn't working out" and that we would need to find another place if we continued being "ungrateful." We ultimately moved out early after 10 months, and paid April 2026 rent while the property was vacant and we were in a new rental. The house itself had numerous issues: filthy vents filled with years of dust and mold, insect infestations (basement had roaches, beetles and grasshoppers) requiring extermination, and a failing sump pump system with drain flies that contributed to a very strong basement odor. The home was at times uninhabitable due to the gas smell, causing headaches and dizziness for both me and my Mom, and we paid out of pocket for hotel stays. This experience was emotionally and financially exhausting. After being threatened with eviction, do you really think I felt comfortable reporting every issue with the house? Of course not. So we financially covered multiple issues due to fear of retaliation.

    To update my review. My realtor toured this property on April 18th and reported the smell of…read morenatural gas. The owner said she called the fire department and there was no gas leak. ( fire department had no record) We moved from across the country on June 4th . The gas leak was ongoing. The contractor hired by the owner was incompetent and replaced the gas line with too small of a line per spire. And I'm the one who contacted spire every time . We went on to have 2 more gas leaks in the 9 months we lived in this home . At other areas of the gas system. Stephanie Olsen definitely threatened to let me out of my lease in June when we spoke on the phone after I had just spent $8,000 dollars and payed rent for May( while the house was vacant). And no one would be happy with this situation. We left early and payed for April of this year while the house was vacant. This company and the homes owner were awful. Stephanie literally screamed at me and threatened to evict me on the phone until I was in tears. The house was literally inhabitable due to the extremely strong smell of gas, which was causing headaches and dizziness for me and my son. We paid to stay in a hotel. The vents were filthy with dust and mold that had not been cleaned for years. We had to pay for an exterminator due to a hornet and grasshopper infestation, a plumber for a failing sump pit motor infested with drain flies / worms, which also contributed to the basement odor. The list goes on but my point is - this was a nightmare both emotionally and financially for us. Do you really think I'm going to report every issue wrong with the home after I was threatened with eviction? Obviously not.

    Red Brick Management - Lead paint walls in need of repair

    Red Brick Management

    (82 reviews)

    Central West End

    Not only is this a horrible place to live at any of their managed properties due to the lack of…read moreCorporate Care but it is a horrible place to work as they limit you to what you can do to help the people that live here in these communities . I used to be a maintenance supervisor over one of their properties and they start off letting you do good by helping as I was earning them five star reviews from the tenants who were management hurt due to poor management prior to me . The workload is extensive due to lack of proper management and they limit your spending because they're concerned about their bonuses at the end of the month so what maintenance needs can't be gotten because of corporate greed . They find a way to get you out of there when you do spend because they have already pre-spent their bonus money so they're counting on it and their bonus is far more important to them than their tenants because at the end of the day when they go home they don't have to look at their tenants . Once they lock you in to a lease you're in there and they don't care about you anymore because you're stuck and they know it . I'm telling you this from experience working with them because I tried to make it a better place for the tenants and a better place for the management normally my formula is a servant leader that provides great tenant retention as well as management satisfaction with my work but this only works when they allow it to . Money is more important to them than people just know that when you come here to look at these places when you look at all these reviews they're all true every one of them not only the ones here but the ones that are on Google those are all true and you can blame the office managers for that the district managers for that the corporate all the way up the ladder into Illinois red brick management is evil . Don't rent from any of these places they manage or you will be done the same way and they will just smile to your face and try to make you feel good about everything and then they will let you down and let you down hard .

    *Contractors* trespassed in our backyard, blocked our back driveway, and used threatening language…read morewith me and my fiancé. Unprofessional and disrespectful toward existing neighbors.

    DTZ - propertymgmt - Updated July 2026

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