I used to come here to use their postal services, and I found out that they permanently shut that…read moredown! Such a bummer :( the search for a smaller postal service place begins again since I don't like going to the one on Valley.

Dishonest owner and poor quality work! I wanted original hem and was charged $30 for two jeans…read more They did regular hem and attempted to charge me $30. I asked for a discount since they got it wrong. Owner said I'll discount you $24 for two. I then noticed the price for hem was $12, so not only did they get my service wrong and attempt to overcharge me, he blatantly lied to make me believe I was getting a discount. Very disappointing, and the hem was done poorly. My jeans are ruined. I will never come back here again.

No stars because my experience was awful (I have to put 1 star because it's mandatory)…read moreI took my daughters graduation dress in a short notice for some minor alterations and cleaning They reassured me that they will have it ready the day of the graduation in the morning. I call and they said the lady who do the alterations didn't came to drop the clothes. I was nervous so I went to the shop and the dress wasn't there. I went back home and they call me lees that an hour from the graduation so I can pick up the dress. The dress wasn't altered nor cleaned. I pay upfront so it was a waist of time and money.

service was friendly and honestly not bad in pricing!! right near in n out but i barely come to…read morethis plaza. came to wash/dry a dress (and i have never come to the cleaners tbh) but overall i wasn't too happy about my results

I have now used Roman Cleaners a handful of times and have received great service every time! They…read moreare reliable, quick, friendly and their prices are fair compared to other places I have used. I will continue to use their services. :)

Agree with the other ones sadly. I wont be coming back. Didn't get out my stains and charged me…read morean arm and a leg as well. I went somewhere else, they did it for half the cost.

Horrible service!!! I dropped off my daughters basketball backpack to get fixed and have a new…read morezipper put on and I went 3x to pick it up and it wasn't ready just so the RUDE lady can say she tried fixing it and couldn't. She never called me and I gave her one whole month to fix it. She was rude and didn't even say sorry. She handed me the bag with NO WORDS. I'm NEVER going there again and I will tell my Mom and friends that I had recommended to them about the horrible customer service. Very unprofessional and disrespectful!!!

Horrible service. Brought in pants for a hem and she ended up making them into shorts instead. When…read moreI addressed the problem I was yelled at and was told it was my fault that I didn't specific it was just a hem. Even tho that's what was put down on the paperwork. The woman there is extremely rude

Amazing service! This lady helped me when I was in a pinch by sewing my dress that ripped while I…read morewas trying it on. The dress was what I was wearing for an event that night and she sewed the rip in less than one minute. She was fast, efficient and so very kind!

I needed my skirt to be alter the day of. Thank god she had time and did it within 2/3 hours. Her…read moreprices are so good!!! A sweet grandma who works in a hot studio. I hope she gets better ac unit cause she deserves a cool place to work at. Will come to her again

The previous owner recently sold her shop to a new owner, Debbie Lee. She seems very sweet and…read morenice. We just dropped off our items for fixing (a zipper) and the pricing remains very reasonable. Will come back to see how the tailoring is next time!

I usually don't write reviews but I am doing so because I want to warn potential customers from…read morebeing taken advantage. I got a quote to have some items tailored (the price was high compared to other stores but was tired to drive over to the other store so I accepted what she quoted me). She made me pay up front before the job was done. Then, she called and said, I need to charge you a bit more for one of your items. Then, at pick up time, she added extra fees on all my items (things I had told her at drop off time but she said she forgot to write it down). This place is a fraudulent store and the owner is a crook. I don't use this word lightly and anyone who uses this business has been warned of being scammed.

I came in recently to get alterations done for 3 pairs of slacks/trousers (the original stitches…read morewere all blind stitches), and waist adjustment for 1 of them. It was very straight forward, I explained what I was looking to get done, and was given a time frame for when they'd be done by. Prices weren't discussed, but it was partially my fault for not asking and I didn't think much of it. After about a week, I came back to pick up my pants and was quoted $112. I was quite surprised by the cost, but I figured that the waist alterations made up most of the total, which is very understandable. I was in a rush and had an appointment to get to, so I didn't check the pants right then, nor did the owner present them or ask if I wanted to quality check before leaving. The pants that required a waist adjustment and length alterations, was done well and completed as a blind stitch, which matches the original. However, the other 2 pants, were surged but completed as lock stitches rather than blind stitches, which I was very surprised and disappointed by as that completely ruins the original look and it was not stated in the beginning that she would do different types of stitches for the pants. I bought these trousers for work and with the stitching now being visible externally, it makes them look less professional. In addition, the allowance for each pair of pants was different and very noticable along with any other small mistakes that were made, such as the surge thread not being pulled and secured, excess thread not being cut, thread from seam ripping not being removed, etc. At the very least, the length of the pants were mostly correct. I expected better considering the total cost and it being my first experience at a professional tailor. Overall, I would've appreciated if there was more communication and transparency regarding the pricing and type of stitching being done, and if there was more consistency and quality check being done. I'm mostly speaking from my experience doing alterations in a retail space, so it was disappointing that this was the level of quality at a dedicated business for these services.

Ms Young was amazing she took us in last minute when others said no. Come check them outread more

It's a small little store, with incredible efficiency. Turned around a hem for my daughter's…read morerecital in 3-hours. They took me as a walk-up, which I thought would be easier since they could see the dress in question, however I'm sure a call would also have been fine. Dress came out exactly as needed, nice clean hem and they even gave it a little press.

I needed to get pants altered and came here to do it. Two older ladies were there working. They…read moreboth seemed friendly. The hem cost $10 and was ready 2 days later. Cash only.