Easy to schedule. They responded quickly and the quality of work was excellent. They removed all…read morethe debris. Highly recommended!

I would give them 6 stars if I could. They were beyond amazing. I had a tree that looked like if…read moresomeone blew hard enough, it would fall on my neighbors hours. I called them and within a couple of days they came out on Thurs, gave me a quote (and a VERY fair quote), and were here Saturday to cut the tree down. They started at 7:30 and were done w/ the tree by 11 and done grinding the stump by around 11:15-11:30. Everyone was incredibly nice and professional. I have 2 more trees that I need cut down and I'm 100% using Arbor for them. They were very fair and very trustworthy. There was a board that broke on my privacy fence...not their fault. The fence is beyond needing repair, but they replaced the board as well. They hauled everything away and even picked up the smaller limbs and twigs. I know there are only 8 reviews, but there's a reason they have a 5.0 rating.

I am disappointed because this company has not repaired damage to my driveway during a tree…read moreremoval. It is sad because we have used their services in the past and were very satisfied with the results. We had to have a tree removed and stump ground up. This was done with care because city water pipe and lawn sprinkler system plus internet cable were entwined with tree roots. The issue is that the team damaged our driveway. I asked for another proposal for trimming a tree in the back. While here, the Tree Tech was shown the damaged driveway (10 x 5 inch crunch in middle of driveway). He said that he would get on with repairing; it has been over a week since and no response. I called the office and asked if everything was ok and if he could be reminded. Silence. No response. I would not like any company that I owned to be so unresponsive for damage my employees caused.

Nice company and nice job. They know what they are doing and for a nice price. Great customer…read moreservice. Would have gave them 5 stars if they didn't have to come back to finish the job, but a simple misunderstanding and a second trip with awesome customer service got it done. Like them and will use them again!

Had Black Creek remove a very large diseased tree from our yard. They did a wonderful job…read more Efficient, careful and professional. Clean up was done perfectly. We're very pleased and highly recommend this company.

I highly recommend Justin and his crew. The process was seamless from start to finish. He was able…read moreto provide a scope quickly and adjust the pricing right away when I decided to remove a second tree. He was very communicative throughout the process so I knew exactly what to expect (i.e. what surrounding plants would likely get damaged). My work was scheduled quickly and even done earlier than expected. Black Creek Tree Company was recommended by a neighbor. I requested estimates from other companies too but Justin's quote worked best for my budget especially considering two trees and stumps were removed. The clean up was spot on too! So, if you're procrastinating on removing any trees like I was, don't do what I did and wait until those tree roots start to mess up your driveway! Give Justin @ Black Creek Tree Company a call.

Very specific instructions, measurements, and even drawings were provided for this project…read more Unfortunately, Mike completely disregarded them and added design elements we did not ask for because he "thought we'd like it." The result was not what we requested, and I ultimately had to go outside and remove what he installed and redesign the rock bed myself using the measurements I originally gave him. I gave him $900 for a sod order, but shortly after receiving the payment the order was cancelled by him because "we aren't ready" when really it was because he kept saying he was coming to do work then not showing up or communicating he was no longer coming as scheduled. Communication was very poor. He frequently did not show up when he said he would and did not notify us when he wasn't coming. He also brought his uncle to pour concrete. They stated they would coordinate rerouting the sprinkler line, but that never happened. When he turned on the sprinklers, I specifically asked him not to turn on zone 4 because the new concrete was there. He turned it on anyway, which cracked the brand-new concrete. At that point our yard was left dug up, rocks were placed in areas we never requested, and the overall condition of the property was messy. We decided it was best to part ways. When I requested a quote for the work that had already been completed (trying to be fair), and to use the $900 cash we paid for the SOD that was canceled by him. He initially said $425 would be returned. Shortly after, he changed that and said I should give him an additional $100 because the work was "hard." then he eventually tried say it should just be $225. So ultimately, he wanted $675 to half way grade the back yard and lay rock where we didn't request it. It has now been three days of being told the refund would be brought to our home, and he still has not refunded anything.

Hired to do irrigation system and lay Sod. They had no idea on the irrigation. Cut internet as well…read moreas water line while digging trench. They quit the job before installing controller. Now have to hire someone else. Very unreliable and has many excuses on why they didn't show up on several occasions.

The workers who actually came out to do the tree work did an excellent job. They were careful to…read moreuse roping to capture each piece of the tree so that it would not fall and damage the new fencing I just had put in. They also did an excellent job of cleaning up the debris afterwards. Their foreman, Christopher Griggs, however, is another story. If it had not been for his inconsistency, lack of communication skills and chronic transportation issuesI would have given this review an excellent rating.

Excellent! Had several bids with other companies with no luck. Then happened to cone across HPT ,…read moreChris Griggs tree services and this company is legit. Fair prices. They did exactly what we wanted. Just a few dead pines down and trim our existing pines. Our pines are huge and this company knew how to handle with a climber, chainsaws and finally a claw to remove all debris. They even raked. Our neighbors were impressed enough to do their trees with this company. No stress they have insurance and the job was done in a timely fashion. Call them? They show up and get it done. The climber even sings and plays the guitar on break.. it was awesome in every way

So the alarm bells started when this guy failed to communicate with me to what time he was going to…read morebe at property. He just showed up, unannounced. When he finally came, he gave me a quote for the job, but wasn't too sure when it could be done, maybe Tuesday or Wednesday the following week. He tried to stall the job and I was prepared to wait. Tuesday came a no communication such as "hey sorry we won't be able to come int today bla bla bla...nothing! So I contacted him today, Wednesday, about a possible date for the job, after all, people have their own life commitments pal, even if you too stupid to realized it. He an got attitude and he stated that they were backed up because of the "storm" last week and would come back to me by the end of the week. I returned the tex, already feeling this was not the company for us, that would be fine (it wasn't but ok), I just needed something more concrete as to when...got an attitude by this guy and threw it right back at him. A business that runs on poor communication is def not a company to do business with and not to be trusted. I took my business somewhere else and will be sounding my horn about how bad this guy was...You should go back to customer service school buddy. A complete waste of time.

I can't say enough good things about these people as they were on the job and cleaned it up nicely…read moreand saved us a lot of headache!

Justin and his team were on time, efficient and did a terrific job with the tasks required. BUT I…read morewould be SURE to get an estimate from another tree service for an accurate comparison. His fee changed from $2500 to $1500 when I said I was getting a second opinion. Good guy, quick service, job done well (5 stars for that), and his estimate was sketchy and well above other companies (which brought the rating down to a 3).

Local tree service Service…read moreReturned my call immediately. Gave a same day visit sit and estimate. Arrived early-just 2 d later. Full crew-thorough and friendly. Summary Justin and his team are AMAZING!!! Fast, friendly, thorough. The es, we have more work to do and will definitely call him and he s team!