So caring and thorough! She spends so much time with my children and answers all my questions…read morethoroughly.

What a breath of fresh air after 2 years at a ... more corporate ... local medical provider for…read morechildren. I spent an hour at my child's well visit with Dr. Miller not because I was waiting endlessly but because she spent TIME with us, asked questions, took her time, saw my child as a person, listened to my questions and concerns, talked me through things. There are toys to play with, books to read, in both the waiting area and the room where you see the doctor. There is easy parking. There is grace and humor and humanity. Can Dr. Miller be my doctor too?

If I had the ability to rate this business with zero stars I would. I chose this group to be my…read moreChild's pediatrician, specifically Dr. Reda, because majority of my friends recommended him/them. I'm sad to say that I no longer trust this group with my child's care after discovering the abundance of unnecessary vaccines that were given which were not required in order to attend California public schools. Instead of vaccinating my child with vaccines that were mandated by the California public school system first, the physicians decided to prioritize other vaccines that were not mandated. Unfortunately, now I'm going to have to rush getting my child vaccinated with the required vaccines because the office does not know California Public school policies. Despite me verifying verbally at every visit that this was required for school, I was still misled. Moving forward I will not trust any office to tell me which vaccines are required for California public schools, I will research this myself. Tough lesson that I had to learn. In addition, all of our appointments with Dr. Reda felt very rushed. Any questions that I tried to ask he answered with one word versus having a more thorough explanation for a first time mom. I should have switched earlier, but stuck with him because no one else seemed to have a problem. Once I started asking around, I discovered that all of my friends that had referred me to the practice had left for the very same reasons. Wish this was something that I would've talked about sooner. I'm writing this in hopes that the office improves their vaccination schedules and communication. It would've helped to have a plan out the gates for my child's vaccination schedule versus a fly by the seat of your pants and see what happens. In other words, a "don't ask questions" approach. It would also be nice to feel like you weren't being rushed in and out of the office.

Dr. Reda is excellent. No one why he is No. 1 in Orange County. Very knowledgeable & experience…read more His nurse practitioner was also good.

I have been taking my son to Dr. Katz since he was a newborn. In fact he came to the hospital to do…read morehis first newborn check up. So where do I begin!! Dr. Katz was actually my husbands pediatrician. I know what you're thinking. Whoa! He's old. Right?! :)) Well I happen to think it's an advantage. He's been around awhile, therefore he's seen a lot of babies/kids therefore he's seen.... well a lot. I like that about him. He's even saved a kids life where the parents thought they were bringing in their child due to the common cold(look it up!). Anyways, my favorite thing about Dr. Katz is that he has always been on my side, on my track and followed my mom instincts. It seems as though he's always praising me, and telling me how perfect and healthy my son is. As a new mom(2 years ago), I was always thinking about what I was doing wrong or what I could do to be better. But he always somehow boosted my confidence at all of Vance's appointments. He's always so positive and compliments my mothering. He has never ever told me; "do this" "don't do this" "you should do this" "never do that" ....I'm sure you get the point. But instead he would say things like; "well that's ok" "that seems right" "I don't see anything that I'm concerned with" "you're doing a great job mom!" With Vance, he is such a picky eater. Very much a texture kid. So I'm always concerned with him getting the right amount of food and nutrition. He DOES NOT eat fruits and veggies!! He's always been above average with his weight so that's not a concern. And Dr. Katz even clued me in on how half his kids are either great eaters or poor eaters. Never in between. So when he told me that I felt much better about our situation. He always seems to say the right thing and makes me feel reassured that I'm doing the best job that I can. I am currently pregnant and I know I will be seeing him in the hospital for my little one and continue to bring Vance into see him. He is such an amazing pediatrician. I really have nothing negative to say about this man. He's great with Vance and I know he'll be perfect with the next babe!! If you're looking for a pediatrician I highly suggest Dr. Katz. He just great!!!

Our (almost) 3 month old has had 2 appointments with Dr. Katz and he's so wonderful! We've had a…read moregreat experience with him and his staff who are all so sweet to us. Glad to have someone so kind for our baby! Very clean office and easy to get to.

We met Dr. Salter back in 2018 when I had my first daughter at Mission Hospital. She was doing…read morerounds and checking on all the new babies, and from that very first interaction, she was so thoughtful, caring, and attentive. We loved her so much that we followed her to her current practice at Oso Pediatric, and I'm so happy to see that she and her colleagues have started their own practice. It's such a special feeling when you find a pediatrician you genuinely trust and who has cared for your children from the very beginning. We're so grateful for Dr. Salter and her team!

The clinic is clean. Location is convenient. Staff is very friendly! Highly recommend!read more

We recently had a disappointing experience with Mia Bella's pediatrician's office regarding billing…read morepractices. After a very brief appointment -- approximately five minutes -- during which Compound W was applied to treat a wart, our insurance was billed and paid the adjusted charges. We were then charged additional out-of-pocket fees on top of that. At the office's direction, we contacted their billing department to dispute the remaining balance due to the minimal nature of the treatment provided. Unfortunately, the charges were not adjusted. We understand healthcare has costs, and we respect medical professionals' time and expertise. However, we believe billing should be reasonable and proportionate to the services rendered. Because of this experience, we've decided to seek care elsewhere. We're sharing this so other families can be informed and ask detailed questions about treatment and billing upfront.

I loved taking my child here over the years. Dr Kraft is amazing. She truly is one of the best…read moredoctors I have ever met. I am not fond of any of the other doctors there, but it's been a good, comfortable place for my kid. But now, to be able to continue to receive the same service I have been getting and expecting for my family, I have to pay an administrative fee of $150-$250 a year (depending on the number of kids that you have). See the attached photo straight from their check-in portal. Otherwise they will charge you for every non-medical service that isn't covered by insurance - such as a call from your doctor about lab results, a vaccination record for your child or a medication refill over the phone. I am shocked and utterly horrified. It's bad enough that our insurance companies rip us off left and right with high premiums, deductibles, and copays, but now my provider is charging administrative fees!?!?? Their excuse - the insurance companies don't compensate us enough so we need the patients to cough it up. Food, housing, clothing, medicine costs have all increased and people are barely making ends meet these days. Incomes have not increased, but the cost of living has. And now, my pediatricians office wants to make more money by charging for simple things that should be included in the overall care my child receives. Sure, I can opt-out...but then what are you going to charge me for? What non-medical charges will I now expect to see on my bill? I called for a refill...how much do you charge for that? I asked for a note for my child's school....how much do you charge for that? These are not things that should ever be something a parent worries about. We have enough worries about our children and putting food on the table. Now I have to have anxiety about more mystery charges appearing on a bill? There was no prior warning about this...no emails that went out to parents and patients, no update on the website...this appeared as I was trying to do a check for my child for their appointment. There is minimal transparency about what you are charging for these non-medical services. I want no part of being at a place that does something like this. I will need to find a new office now...this is so unethical. How many more patients do you think you will lose because of this? I have never been at an office that has ever done this. What are you going to start charging for next??? How sad...customer care and service is now a money making business at Mia Bella Pediatrics.

Excellent care and follow up. The facility is very nice and so are the staff and provider that…read moretreated my daughter.

Unfortunately I will never be going back here. They fumbled my daughter's care BIG TIME. This needs…read moreto be known, so the medical staff here can learn, as well as the parents who put their faith in urgent care places like these; to seriously caution where they go for certain medical issues. My 6yr old girl fell at school and hurt her left arm doing cart wheels. We took her here immediately. They took X rays. Then the PA Denea Heintz came to talk to us. She said that her injury broke her humerus bone. The exact report was written as "supracondylar fracture of the distal humerus." PA proceeded to tell us, they don't cast at this location but they usually don't do casts for this injury anyway. All you need is a sling and to keep it elevated as much as possible for 4 weeks. But no surgery to worry about, no alignment issues. She got us in a sling and then said to call the pediatric ortho to schedule a basic follow up. And we left. Well: for one, even if the above info was correct. How the heck is a 6yr old supposed to keep their arm steady in a sling without even a splint? We started to realize that very quick. We called the ortho when we got home. They scheduled us for 7 days later. The following morning. On the advice of Cali-Kids we had her in the sling and sent her to school. Mom had that intuition that something was NOT RIGHT. You could see it in the poor little girl. Her motion, her pain, the swelling she wouldn't move her arm at all. Called the orthopedic again after drop off at school. They said to bring her in 10:45, they had an opening. (Thank God: for Moms intuition and that place having the cancellation). Picked her up from school. Went to see the ortho (which was the office referred by Cali Kids). Dr. Took a while to come in but he came in and said: "I'm sorry it took a while I was on the phone with CHOC @ Orange because I need to have your daughter admitted to the ER for Emergency Surgery and I had to call the on call surgeon and have them review the X-rays and they agreed it was an emergency." He then said unfortunately it was multiple fractures/breaks as well as miss alignment beyond the threshold and he couldn't just cast it, it requires surgical fix. At this point we were blown away. BLOWN AWAY. Told him what was explained to us by Cali-Kids and he couldn't even believe we were referred to him and not an EMERGENCY room. He couldn't believe all they did was put it in a sling. I've never in my life seen a Dr. throw his chair backwards and put his hands on his head and say: WHAT! WHHHHAAAT ???!!! We then got her up to CHOC in Orange and she was admitted to the hospital and had surgery. Parents out there: Take serious caution as to where you go for certain medical problems. Unfortunately it's hard to believe there can be a huge inconsistency with care between urgent care facilities and specialists etc. If there is ever something you think could be serious: DO NOT take the word of an urgent care facility. Just bypass it and go right to the ER. As a parent you don't know. Unless you're a medical professional yourself. But for those of us that are not. If you go to an urgent care. You expect they are pointing you in the best direction. Had we listened in this case and waited 7 days, the surgeon told us it would have been even worse and ultimately our kid would have suffered even more than she needed to. To the staff at Cali-Kids: I'm well aware it's not a perfect world and urgent cares can make mistakes and are not specialists. But please take this as a learning opportunity. If there was a fault by an incompetent staff member. Take action to get them to learn their mistake. And if there is something a staff member is unsure about, or borderline, recommend to the parent that it would be best for them to get an immediate second opinion at an ER. Don't just confidently tell parents they have no surgery to worry about. When that was 100% medically inaccurate to say, based on the X-Rays they took.

An exceptional experience from start to finish. The care and service provided by Dr. Openshaw,…read moreAndrea, Madison, and the entire team are truly top-notch. It brings such peace of mind knowing that expert care is only a phone call or text away, even after hours. The office is clean, beautifully designed, and, most importantly, there's no crowded waiting room experience. Dr. O takes the time to sit with you, explain everything thoroughly, help you understand what's normal and what's not, and guide you through the many questions and concerns that come with parenting. Her knowledge, patience, and genuine care really shine through. We are so happy to trust our little daughter's care to Dr. O and her wonderful team!

Dr. Openshaw is the truly the best! Our daughter arrived 6 weeks early and Dr. O provided such…read moreamazing support and guidance from the beginning. Since my daughter had to go to the NICU, she was bottle fed and I had a tough time getting her to breastfeed. Dr. O is an LC, so when I'd come in for my weekly checkups, she'd help me nurse her and give me tips and was a great resource. She always takes her time with you and you never feel rushed through your appointment. We have dealt with some food allergies which she has been so great with as well - constantly helping me navigate the intricacies of breastfeeding a baby with allergies. It is so reassuring that she is reachable after hours if needed and I couldn't be happier with our choice to have Dr. O as our primary care physician. Not to mention she has the absolute sweetest office staff and nurses as well!

Dr Natori has been our pediatrician for 6 years now, and she is fantastic. Knowledgable and warm…read more. talks about her own experiences with her children etc

I would like to respectfully share some feedback regarding both appointment scheduling and the care…read moreexperience. I understand that working in a call center and medical office can be demanding, and I appreciate the efforts of your team. However, after several appointments over the past few months, I have noticed some areas that may benefit from improvement. Today, while trying to schedule an appointment for my child, I found that very few appointment times were available, and the interaction felt somewhat lacking in empathy. As parents, when we call regarding our children's health, we are often concerned and looking for reassurance as well as assistance. I have also noticed that many appointments seem to be handled by nurses rather than physicians. While I appreciate the nurses and their hard work, there have been times when the care and guidance provided did not feel as thorough as expected. Even when a child appears to have a simple cold or virus, I believe every concern should be approached with caution, attentiveness, and respect. Having lived in several states and worked professionally as an operations consultant, I have experienced many healthcare systems. I genuinely believe there are opportunities to improve scheduling access, patient communication, and the overall service experience for families. My intention is not to criticize, but to provide constructive feedback in the hope that it helps create a better experience for your staff, parents, and most importantly, the children who are your patients. Thank you for taking the time to listen and consider this feedback.

We've taken our 2 young daughters to the Irvine location since birth and since our doctor left…read morethere and we moved to south OC, we thought it made perfect sense to switch to this location. We brought our 3rd daughter here for her 3-day check-up and it was an absolute disaster. Due to the last minute appt, we were only able to see a nurse practitioner. They started by weighing our newborn and telling us she had lost 14% of her weight. They instructed us to start feeding her every hour during the day and every 2 hours all night long. The weight loss didn't make sense since she was latching since we were in the hospital and eating constantly and very well. We asked if it would make sense to weigh her again. The nurse insisted their scale couldn't be wrong and tried to talk us out of it. We pushed and insisted and they finally agreed. Turns out the first weight was completely wrong and her weight was within healthy limits. As a 3rd time mom, I'm glad I trusted my gut, but if this was for my first baby, I would've trusted them and gone home force feeding my completely healthy baby every hour. Our baby also left the hospital 2 days before with a normal jaundice level of 3. The nurse did a visual inspection of her at this appointment and said if she had to estimate, it looked like it was around 15 (greater than 10 is bad). If the blood tests confirmed that, our baby would have to be hospitalized. Again, very concerning information! Because of this, they pricked her foot to get a blood sample. However, the nurse did not get enough blood the first time and they came back and pricked her other foot! My poor baby. The entire process took more than 1.5 hours. They called later with the results and jaundice levels were completely normal! Why would you report all the concerning information to a parent that all turned out to be inaccurate? We asked to speak to the manager and they said they'd look into it and get back to us. Never heard back. My husband wrote a review and someone from customer service said they'd look into it as well. Never heard back. We have found a new pediatrician for all of our daughters and won't be returning here ever.

I'm reposting this review because my previous one was removed after it was challenged. To comply…read morewith Yelp's guidelines, I'm limiting this review to my direct, firsthand experience as the parent of children who were patients at Coastal Kids for many years. Our experience changed dramatically over time. As the years went on, it became increasingly difficult to get timely appointments, increasingly difficult to reach anyone by phone, and the patient portal became a recurring source of frustration whenever we needed to access it. Because appointments were so limited, we were often directed to whichever Coastal Kids office happened to have an opening rather than the location we normally used. We were also advised on multiple occasions to seek care at urgent care because no pediatric appointments were available, even for issues we believed should have been managed by our pediatrician. That was disappointing and ultimately defeated much of the purpose of having an established pediatric practice. Another recurring frustration was the number of administrative fees. While no single fee was particularly large, they accumulated over the years and left us feeling nickel-and-dimed. We ultimately decided to transfer our children's care elsewhere. During that process, our new pediatrician attempted to retrieve our children's immunization records through the California Immunization Registry but was unable to because the records had not been entered. We then had to request the records directly from Coastal Kids and were charged $20 per child to have them sent to our new provider. We stayed with this practice for years because we genuinely hoped things would improve, but they never did. Our experience steadily declined, and moving to a different pediatric practice has been a significant improvement. This review reflects only our personal experience as longtime patients.

We absolutely love our pediatrician! From the very first visit, they made us feel comfortable,…read moreheard, and completely supported as parents. They take the time to truly listen to concerns, answer every question thoroughly, and never make us feel rushed. What stands out most is how gentle and patient they are with our baby. They explain everything clearly -- from developmental milestones to feeding and sleep -- which gives us so much peace of mind. As parents, especially in those early postpartum months, having a pediatrician who is both knowledgeable and compassionate makes all the difference. We are extremely happy!

This medical practice has consistently delivered high-quality care to our children over the past…read moreseven years, starting with our youngest child's birth. Dr. Harris established a high standard of care from the beginning, personally meeting us in the hospital. Despite his departure from the practice, the level of expertise and compassion we've experienced has remained unwavering. Each provider has demonstrated kindness, helpfulness, and extensive knowledge. We appreciate the personalized care from the practice owner and commend the staff for their flexibility and accommodation, particularly with same-day appointments. The addition of in-office lab services has enhanced our experience, offering convenience worth paying for. Efficient processes minimize wait times, reflecting the clinic's commitment to excellent service. The clinic at Fashion Island offers a roomy space with an enjoyable children's theme decorating every office. We wholeheartedly recommend this practice and look forward to continuing our association.