I'm in the process of finding another doctor. I was refused a refill of one of my medications in…read moreMay that was prescribed here for many years. They decided to refuse to refill when I was going on vacation and was told if I had issues that I should go to an ER .... This same situation played out with my wife before she switched. Another time I asked for newer medications that worked faster than others in the past.... I was basically accused of being a pill seeker. I understand there is a shortage of doctors but if you are willing to take your life into your own hands.. this is the place for you !

If I could give them zero stars I would. Awful front staff. Doctor filled script wrong and refused…read moreto fill others. Doctor has limited knowledge on topics he should be more versed on. Last straw was when front staff questioned why I was just calling about wrong script when it was none of her business. A simple nsaid I've been on for years and the front staff gatekeeping is not worth the hassle. Advice: Go anywhere else. I was only there because my original dr joined the practice. I should have left when he retired.

Ask to do a working interview and told I would be paid. Was not. LIED TO. NOT AN UPSTANDING PLACEread more

One of the bright spots of Little Rock is the medical expertise, health science research going on,…read moremedical schools, etc. Hillcrest Family Practice is one of the best places to go for medical care. The office staff is friendly and cheerful. Drs. Holland and Carttar are most knowledgeable and caring professionals with excellent patient-centered care combined with excellent listening and diagnostic skills. They keep up! They also bring in medical students to observe and learn first hand, paying it forward. The onsite lab facilities make it possible to get chest x-rays and blood drawn for testing without having to check into the hospital -- unless you need CT or MRI type scans. Their offices are in trendy but laid-back Hillcrest. The gardens in front of the offices are beautiful as well.

I would not recommend this clinic to Black patients. I have consistently felt unwelcome and…read moredismissed here. The only staff member who made me feel respected and comfortable was the Black nurse in a predominantly white environment. Patients deserve to feel heard and cared for, no matter the race. Patients should not leave feeling dismissed or discriminated against. If you are Black and considering this clinic, I strongly advise against it.

I had to change family doctors for insurance reasons, and I am totally pleased that fortune…read moredirected me to Dr. Allan McKenzie, MD. His staff is friendly, professional, caring, and efficient, and Dr. McKenzie immediately built a rapport of trust and competence. The waiting room is probably the most comfortable and well appointed I have experienced in a doctor's office with original works by local artists on the walls and shelves (most for sale). I am very confident that I will be very pleased with this transition as time goes by and recommend others to consider Baptist Health Family Clinic (Hillcrest) without reservation.

From the very first visit with Dr. Elizabeth Sullivan it was clear that she genuinely care about…read moreher patients. Dr. Sullivan is attentive, taking the time to listen without rushing, and always making sure I understood the diagnosis and the steps forward. Whether it's a routine check-up or a more serious issue, I always leave feeling confident in the care I received. It's rare to find a doctor who combines medical expertise with such a warm bedside manner. I wholeheartedly recommend Dr. Sullivan to anyone looking for a family physician who truly puts patients first.

Dr. Roberts and his nurse, Paula, always provide excellent care! They take time to listen to your…read moreissues and always have great solutions.

A patient at Autumn Road for many many years . Never late on…read morea bill , never late for an appointment. My Doctor retired and Autumn Road Family Clinic would NOT accept me as a patient under another physician. They told me they were not accepting "New Patients"!!!!! I experienced a lot of in house issues, with Doctors leaving, never the same nurses or clerical help in front. I'm disappointed in the decline of professionality of the entire staff.

I am quite puzzled with this clinic. I originally visited with my primary care physician one time,…read moreevery since then I have tel-visits with nurses within the clinic and each time it's a different nurse. I feel that I could not get personalized care this way and they will only know me by in the charted information on their site. When I ask for a visit with the primary care physician I'm told she's booked up for months. I'm considering moving on.

Just spent 45 min on hold to get a bad attitude when they answered. I like the Dr.s but it is not…read moreworth putting up with the rude, slow and unprofessional staff up front.

PLEASE Don't call patients to come in for lab and tell them ''We open at 7:30. Come by and time at…read moreyour convenience'. So Patient gets there at early (7:25)....wait until 7:30...walk in and told 'Oh! The lab doesn't open until 8:00 am. The Lab is closed for lunch and they stop drawing blood at 4:00.' Wow! Wish someone had told me that. Making it totally Inconvenient for your patients.

Outstanding, compassion, personable, Professional Dr…read moreRoberts, is the best, most caring and through all my experiences with him, He is a total brain trust, I never doubted him. He was there after Va left me to die. Many Thx!

Dr. Roberts has been my Family Practitioner for over 5 years now and I'll say he is has to be one…read moreof the best in his field. After being sick for over a year I switch FP's to Dr. Roberts through a recommendation from a friend. Dr. Roberts probably saved my life. He my the first diagnosis or concern that I had cancer. At age 35 it was a long shot but based on all the information he gathered from me and testing he set me up the next day with a specialist. I was diagnosed 2 days later and had tumor removal a week later. It was a roller coaster ride but I owe so much to this great Doctor. He is one of the few Doctors out there that go the extra mile and ask tons of questions to get a full picture of what is going one. He's staff is just as great! On a score of 1-10 I would score them at 12!

She will collect your money and don't call your medicines in. I'm a cancer patient and still…read morehaven't gotten my meds been waiting 9 days they don't hesitate to take your insurance money, She don't care about patients to BUSY trying to be cute. Yes they close today she she can do it from home but she won't she don't care. I will be reporting to and transferring as well thank you guys thought I was tripping. UNPROFESSIONAL

Dr. White has been my doctor for 15+ years and has cared for 3 generations of my family. Brilliant…read moreand kind. My wife transferred to him after 1 visit. Best doctor around. (Good hunter too)

Extremely short on the phone and does not return calls…read more I wish I could tell you more about the office but bc of the front office being so unpleasant and unwilling to listen...this is all I got.

Kittell had been my doctor since 2011. I was a little worried when he moved from Barg Clinic, about…read morethe private pay instead of insurance, but after going I realized it's not more than a copay after submitting to insurance. Plus, his private practice is way better in terms of getting an appointment and having enough time with the Doc. This is a great doctor, I'm glad he moved, his staff is very efficient and kind and it's much more patient friendly.