Good service is hard to find, but this place has it! The owner went out of his way to help me get…read moreneeded supplies for a non-standard box packing challenge I had with an airline. The gentleman is pleasant and professional, and runs a great Business, go support him!

Joe Yoo is a one-man operation who handles everything personally and impeccably…read more.. Whenever I would get a time sensitive, or important mail or package... he would give me a personal call to notify me... It was amazing how he was always on top of everything... When everything in my business demanded my attention to the point that I felt like I was drowning, it was so such a relief for me to know that this was one department that I did not have to worry about... I've always wondered how he handled everything so well just by himself, but he never skipped a beat... and this meant that everything in my business was timely -- from the proper filing and maintaining of licenses to handling customer refunds and returns.. Ever always so cheerful and upbeat, he made an otherwise dreadful errand a lovely and welcoming experience.. Now if every other business out there could give their customers the same individual attention and personal touch that Joe was able to extend to his customers, everybody would be happy, nobody would miss any of their deadlines or overlook anything important and the world would be a better place

Fatima and her team are phenomenal. They always greet you with a smile there quick and efficient…read more Whatever you may need, whether it's mailbox and postal solutions, pack, and ship, guarantees or printing services. I highly recommend this be your go to place!!!! I have lived on this side of town for five years now, and any time I've gone anywhere else, even to FedEx, I've instantly regretted it. This UPS store will truly be your one stop shop!!!

I am writing to formally report an incident that occurred at 4843 Colleyville Blvd Ste 251,…read moreColleyville of the UPS store on January 03, 2025. During my visit, My daughter & I encountered extremely rude and unprofessional behavior from the store manager/owner, which escalated into discriminatory remarks against me as a white individual. Specifically, the owner made comments that found offensive and inappropriate. Their demeanor and choice of behavior felt hostile and unwelcoming. As a paying customer, I believe everyone deserves to be treated with respect and professionalism, regardless of their race, background, or any other characteristic. This experience not only left me deeply upset but also raised concerns about the level of service and inclusivity at this location. I kindly request a thorough investigation into such incidents do not occur in the future.

The UPS Store November 9, 2025…read more (5/5) This is a smaller UPS Store location, but it more than makes up for its size with excellent customer service. The staff were friendly, polite, and very helpful, making the entire process quick and easy. Everything was handled efficiently, and the overall experience was welcoming and stress-free. Exactly what you want when stopping in to ship or drop something off. Highly recommended.

This UPS locks doors early. I know it's Saturday but guys…read moreinside just waves customers away. Go FedEx

I have used this business a number of times for small jobs and have received great service. I…read moreheartily recommend this local business.

Trustworthy, reliable, efficient. I love this place. They package, mail. I drop off my mail order…read morereturns quickly and they always reach their destination.

This little postal service center is in the strip of small shops next to Kroger, a very busy…read moreshopping center in the middle of Bedford. Luckily when I came in it was pretty quiet, it's certainly a small space. I really like it because they sell an interesting assortment of little handmade products perfect for gifting. Cute soaps, crystals, artwork, cards, jewelry, knickknacks, etc. It's fun to take a moment to browse. And of course outside of their collection of treasures they're a standard postal center ready to deliver your packages, send faxes, box up items or find the perfect envelope.

Postal Annex is superior than going to USPS! Customer friendly service, they give you the best…read moreprice across all carriers, they offer mailboxes so you can get your packages delivered to the store. Highly recommend you stop by!

Professional and punctual... very diligent in the process and she was a great resource for other…read moreservices

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Absolutely the very BEST UPS store in the area! They have packaged glassware and sent it to MA…read morewithout a single thing getting broken or damaged! Always friendly, extremely helpful and, above all, Most professional! Maybe, I shouldn't rave about them because they will get too busy...

I sent an important document to a rural address in Oklahoma from the Central Drive, Bedford, Tx…read morelocation on a Saturday. I paid $19 for it to be there on Wednesday. I used UPS because the United States post office for the recipient's rural address is an unsecured (mail box at the street). When the UPS delivery didn't arrive on Wednesday as promised, I found out it had been delivered to the Tulsa post office at noon on Wednesday far from the local post office in the town of the recipient. On Thursday the US post office put a pink slip in the rural mail box for the recipient to pickup the UPS envelope at their post office. The recipient was made to pay the post office $22.00 for the package, or it would be returned to Bedford Texas. The owner of the UPS location on Central Drive in Bedford said he would refund me the $22.00 as a COURTESY', but not the $19.00 I paid to have it delivered by Wednesday. When I said I should be reimbursed the $19.00 as well, the owner said I wasn't 'worth his time'. So I'll go to their store and pick up the $22.00, and won't go to their store again. As far as their advertised guarantee, well ...... they should receive a zero Yelp review, and a minus zero Yelp review for poor customer service and attitude.