What a cute little shop! Although it was a bit crowded, it had everything I was looking for. Nice…read moreselection of fun kitchen products.

We stopped in here looking for some local options to bring home as souvenirs. We ended up finding a…read morelot of cute and nice kitchen type items to bring home- a bamboo stirring spoon, honey, jams, and so forth. Lots to look at, and great samples of jams/salsas too so you can try before you buy!

Do NOT use Daugherty Appliance. They do not honor warranty work. Technician told me the ice maker…read morethey installed was under warranty. He ordered new ice maker and installed. Because he installed the new ice maker after warranty expired they would not honor the warranty. Will never use them again!!!!!!!!!! Bill R

Dish washer repair. Found the problem quickly. (loose door switch wire) Showed up on time. Was…read morecourteous and professional. Came back to adjust the spinner. (after a leak) resolved the problem. Thanks Justin

They did everything they said they would. Washer, Dryer, & upright Freezer all work fine. Minor…read moretroubles with installation, otherwise would give five stars.

I rarely write negative reviews, but I feel the need to warn future buyers…read more My father purchased a full kitchen package from Johnson Mertz in October 2021 and also purchased the extended warranty. We relied on the salesperson's expertise to recommend a reliable appliance package. Unfortunately, three of the four GE appliances have required warranty service. The warranty ended up being of little value because Johnson Mertz does not perform repairs and instead refers customers to a third-party warranty company. That company was unable to find anyone willing to repair the appliances (yet I was able to find several local repair people myself) so they declared them unrepairable and offered only partial gift cards toward replacements. To make matters worse, GE will not deliver replacement appliances to northern Minnesota, meaning we would have to travel to Minneapolis to pick them up ourselves. I've now been without a refrigerator for 45 days, lost hundreds of dollars in spoiled food, and spent countless hours trying to resolve this. I am awaiting help from JM but have lost confidence they care. A shame, as my father purchased from them believing we'd be in good hands. Appliances can fail. What matters is how a retailer stands behind its customers when they do. Based on my experience, I cannot recommend Johnson Mertz. If I were purchasing appliances today, I would choose Best Buy or Daughtery Appliance instead.

The brand new Whirlpool washer I purchased was installed by the Prime Appliance team. Within a few…read moremonths it stopped functioning correctly. I had purchased a five year warranty with Prime Appliance that is basically worthless. Their only service provider blamed the install crew for the functionality of the washer and the washer itself for being a "piece of junk". I use it correctly but it makes a grinding noise. The service provider for repairs is unavailable, probably not skilled at equipment failure, and unwilling to repair. He also was unprofessional on the phone.

Home Depot had a much better deal and was more friendly. There was a guy working in the store…read moreyelling in front of my kids.